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Traveller (240)
Room & Suite (124)
Pool & Beach (63)
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Overview
  • Excellent72%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“outdoor kitchen”(17 reviews)
“luna sol”(16 reviews)
“pool area”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (402)
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172
58
7
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172
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Show reviews that mention
All reviewsoutdoor kitchenluna solpool areasmall hotelfully equipped kitchenbus stationwithin easy walking distancepalapa roofdefinitely stay here againbreakfast was includedhot waterdesk staffrooms are spaciousferry to cozumelceiling fannice roomsmall pool
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1 - 5 of 237 reviews
Reviewed May 17, 2018 via mobile

Great hotel, spacious and clean rooms with friendly staff. We had breakfast included with our room which was down the road in another hotel; the staff there were also very friendly and breakfast was delicious too. There is a kitchen area by the pool for...More

1  Thank L_CRNW
Response from Meancy, Manager at Hotel LunaSolResponded yesterday

Thank you so much for your kind opinion, we are totally happy you had a good experience with us, we thank you million times for choosing us and give us the opportunity to serve you. we hope this is not the last time we see...More

Reviewed April 15, 2018

This is a return trip to Lunasol. We decided to come back because it feel like HOME! It is clean, quiet, comfortable, beautiful, in a great location, and the people who work here are the BEST!!! We are a family of four (mom, dad, two...More

Review collected in partnership with this hotel
Thank TaraNicole C
Response from Meancy, Manager at Hotel LunaSolResponded April 20, 2018

Thanks you so much Tara for your kind review, as always since the first time we meet is a pleasure welcome your beautiful family to our hotel, we hope this in not the last time we see you Again tanks and see you soon David...More

Reviewed April 14, 2018

This was our family's third time back to Hotel LunaSol. It has a great pool area with outdoor kitchen and a tropical feel. We have stayed on the second floor each time, and rooms are spacious with a lofted ceiling. Coffee and water in the...More

Review collected in partnership with this hotel
Thank Tiffany V
Response from Meancy, Manager at Hotel LunaSolResponded April 20, 2018

Tiffanny, is always a pleasure have you here, we enjoy to have your family with us on your third time, we are happy to know you still like our little hotel, this review is the kind we appreciate the most because motivate us to keep...More

Reviewed April 7, 2018

I recently stayed at Hotel LunaSol for 2 nights after I walked out of my other hotel right on 5th. Hotel Luna Sol is close enough to the action but quiet at night, clean, friendly and right near the 'good' restaurants. All the front desk...More

Thank Jennifer I
Response from Meancy, Manager at Hotel LunaSolResponded April 20, 2018

Thanks you so much for you opinion, we are happy to know you had a good time, and thank for the description of our location, we think you don't need to be on 5th avenue to be in Playa del Carmen, people how know best...More

Reviewed April 4, 2018 via mobile

An extremely pleasant oasis just far enough from the beaten path (aka 5th Avenue) to feel quiet and secluded. Great location in walking distance to everything... Rooms are roomy and beds comfy and there’s good aircon and fans. Amenities are not plentiful so bring your...More

Thank ChinaFanNYC
Response from Meancy, Manager at Hotel LunaSolResponded April 7, 2018

Thank you very much, we are happy to know you had a good experience with us, we will keep the good work to keep our hotel in great shape and with the same standard of quality and good service, we hope to see you soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$71 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (240)
Room & Suite (124)
Pool & Beach (63)
Dining (4)
Family and Play Areas (4)
Amenities (3)
Questions & Answers
Ask a question
actorpoolpro
December 6, 2016|
AnswerShow all 3 answers
Response from Meancy | Property representative |
Hello, I send you an email to the address you give us when you make your reservation can you be so kind and check, please
0
Votes
actorpoolpro
December 5, 2016|
Answer
Response from Meancy | Property representative |
Hello, yes indeed we have the service from the airport to the hotel, this service has an extra charge and the price depend on the numbers of persons and the time of the year you need the service. if you have more questions... More
0
Votes
Room Tips
"nothing negative to say!!! The cold A/C is lovely, beds are comfy, nice shower, everything we need!!!"
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"Room that leads out into the pool would be nice. We stayed in room 5. The room was great."
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"All of the rooms have a small fridge and safe. We've had one right off the lobby, one right off the pool..."
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"stay away from rooms near the lobby...too noisy during the night and early morning"
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