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Traveller (240)
Room & Suite (124)
Pool & Beach (63)
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Overview
  • Excellent72%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“luna sol”(16 reviews)
“pool area”(24 reviews)
“small hotel”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (402)
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Traveller rating
172
58
7
0
0
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LanguageEnglish
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172
58
7
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Show reviews that mention
All reviewsluna solpool areasmall hotelfully equipped kitchenbus stationwithin easy walking distancepalapa roofdefinitely stay here againbreakfast was includedhot waterdesk staffferry to cozumelceiling fanair conditionernice roomsmall poolking bed
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11 - 15 of 237 reviews
Reviewed February 2, 2018

We spent two nights here and I wish it had been longer. The grounds and pool are absolutely gorgeous and well maintained. Today we felt no inclination to join the mass of humanity at the beach, instead we hung out on our poolside patio at...More

Thank trgoethe
Response from Meancy, Manager at Hotel LunaSolResponded February 15, 2018

Thank you so much for your commentary, we are truly happy to know you enjoy our little hotel, we are glad to know you had a great time in our pool area, about the negative you mention, we don't have a nightclub a few doors...More

Reviewed January 25, 2018

I came to live in Bacalar about 18 years ago which was about the time that LunaSol was opened, so I have been going there many years. Some years ago the current owners bought it, and improved is a great deal. They put a pool...More

Thank Ginny B
Response from Meancy, Manager at Hotel LunaSolResponded February 3, 2018

Thank you so much miss Ginny is always a pleasure have you here in your second home in the Riviera Maya, as always your commentaries and your good promotion do as to be the best we can and we love to have your friend over...More

Reviewed January 2, 2018

Cant sing enough praises about this hotel and it's staff. We came here with as a group of 4 (including a 4 yr old and a 1.5 yr old) and had the most pleasant and peaceful stay. The poolside kitchen was a lifesaver as were...More

Thank sajjansarkar
Response from Meancy, Manager at Hotel LunaSolResponded January 5, 2018

Thank you so much for your kind review, we are totally happy to hear you like our hotel, you are more than welcome to come back with your beautiful family, about the sockets we have under the buro in the middle of the beds there's...More

Reviewed November 27, 2017

Excellent location, friendly bilingual staff (24/7) + parking. Room was pool-side, yet had its own private patio area. Spacious & very clean with A/C and fan. Great breakfast for a nominal fee. Thumbs up!

Review collected in partnership with this hotel
Thank ndk967
Response from Meancy, Manager at Hotel LunaSolResponded December 13, 2017

Thanks for your kind review, we are happy to hear you like our hotel. thanks again and we hope to see you really soon. David Velazquez Operation Manager

Reviewed August 15, 2017

This should only be of interest for people that want to avoid the crowd of Cancun and the a resort-based holiday, and chose to stay in Playa del Carmen as a base to visit the archeological sites in the surrounding (Tulum / Coba) a few...More

1  Thank Dutchfamily131
Response from Meancy, Manager at Hotel LunaSolResponded August 28, 2017

Dutchfamily131, thanks you for your kind reviwe

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (240)
Room & Suite (124)
Pool & Beach (63)
Dining (4)
Family and Play Areas (4)
Amenities (3)
Questions & Answers
Ask a question
actorpoolpro
December 6, 2016|
AnswerShow all 3 answers
Response from Meancy | Property representative |
Hello, I send you an email to the address you give us when you make your reservation can you be so kind and check, please
0
Votes
actorpoolpro
December 5, 2016|
Answer
Response from Meancy | Property representative |
Hello, yes indeed we have the service from the airport to the hotel, this service has an extra charge and the price depend on the numbers of persons and the time of the year you need the service. if you have more questions... More
0
Votes
Room Tips
"nothing negative to say!!! The cold A/C is lovely, beds are comfy, nice shower, everything we need!!!"
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"Room that leads out into the pool would be nice. We stayed in room 5. The room was great."
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"All of the rooms have a small fridge and safe. We've had one right off the lobby, one right off the pool..."
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"stay away from rooms near the lobby...too noisy during the night and early morning"
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