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    Hotel LunaSol

    Calle 4 Entre Avenida 15 & 20 # 169, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$14
    US$64
    US$50
    US$64
    US$62
    Traveller (214)
    Room & Suite (96)
    Pool & Beach (59)
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    Overview

    • Excellent72%
    • Very good23%
    • Average3%
    • Poor1%
    • Terrible0%
    Travellers talk about
    “luna sol” (15 reviews)
    “pool area” (25 reviews)
    Free Wifi
    Free Parking
    Pool
    3 Star Hotel
    All hotel details
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    La Pasion Hotel Boutique by Bunik
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    Thompson Playa Del Carmen
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    Hotel Cielo
    815 reviews
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    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 5 November 2016

    I must admit: I am biased. I have been staying at hotel LunaSol for years, so I really love the place. Still: I find it wonderful. The rooms are simple, clean and sweet - some of them opening to the pool area with little tables...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Meancy, Manager at Hotel LunaSol
    Google Translation

    Estimada Señora Jones, muchas gracias por su preferencia, seguimos trabajando duro para dar el mejor servicio, esperamos que su próxima...More

    Reviewed 16 October 2016

    The hotel in the centre of Playa del Carmen is clean but misses most options that travelers (except backpackers) are looking for. There is no breakfast, no drinking, no shampoo and almost no water in the the shower, etc.More

    Review collected in partnership with this hotel
    Helpful?
    Response from Meancy, Manager at Hotel LunaSol

    Dear Roberto Lazzari; Thanks you so much for stay with us, your opinion is very important for us that’s why we are concern about your experience and for that let me give you an apology, in your commentary you say the you didn’t have water...More

    Reviewed 26 September 2016

    Roberto at LunaSol is your go to guy in Playa del Carmine! He is knowledgeable and friendly. Great hotel with a nice pool and courtyard to chill in. Full kitchen is nice and there are many local restaurants close. Romeo Italian for dinner is fabulous...More

    Helpful?
    Response from Meancy, Gerente at Hotel LunaSol

    Thank you so much, Jeff, your opinion is very important to us, and yes indeed our front desk personnel have the knowledge of all the area and Roberto is one of the best, we are happy the you enjoy your staying with us, and we...More

    Reviewed 4 September 2016

    We stayed at the Hotel LunaSol in early June 2016. The hotel itself was very clean and secure. The wifi was spotty in some places but overall worked well. The rooms have safe deposit boxes, AC, and are very clean. Breakfast was included but you...More

    Helpful?
    Response from Meancy, Gerente at Hotel LunaSol

    Thanks so much for your commentaries, we are working hard to give the best service to our guest, and yes you are totally right if one of our guests want to see other rooms in the check-in and if we have the availability we can...More

    Reviewed 14 August 2016

    This is a quiet place but the reason you'd stay here is the amenities. My 2nd floor room had a private balcony overlooking the pool. The AC is immediate and very cool. The hot water is immediate and plentiful (nice water pressure). There is a...More

    Helpful?
    Response from David V, Gerente at Hotel LunaSol

    Thanks so much for stay with us, we are glad the you enjoy our hotel, we are working hard to keep the level of comfort in the hotel, your opinion is very important to us, we hope to see you soon, here, at your new...More

    La Pasion Hotel Boutique by Bunik
    1,171 reviews
    #16 of 213 hotels in Playa del Carmen
     
    Thompson Playa Del Carmen
    611 reviews
    #11 of 213 hotels in Playa del Carmen
     
    Hotel Cielo
    815 reviews
    #26 of 213 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
    #41 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$58 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    Photos
    Traveller (214)
    Room & Suite (96)
    Pool & Beach (59)
    Dining (4)
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    Questions & AnswersAsk a question
    actorpoolpro
    I am travelling alone...how much does the shuttle cost
    6 December 2016|
    Answer Show all 3 answers
    Response from Meancy | Property representative |
    Hello, I send you an email to the address you give us when you make your reservation can you be so kind and check, please
    0
    Votes
    actorpoolpro
    I see you have shuttle service...do you have shuttle service from the airport...I am a handicapped person
    5 December 2016|
    Answer
    Response from Meancy | Property representative |
    Hello, yes indeed we have the service from the airport to the hotel, this service has an extra charge and the price depend on the numbers of persons and the time of the year you need the service. if you have more questions... More
    0
    Votes
    Kimchick1
    Anyone walking at night to 5 th ave from hotel. Did you feel safe?
    17 May 2015|
    Answer
    Response from Meancy | Property representative |
    Dear Kim, I live in Playa since 2007 and I've walked frequently at night in the area. I've never felt unsafe and nothing ever happened to me. Regards, Nancy
    2
    Votes
    Room Tips
    "stay away from rooms near the lobby...too noisy during the night and early morning"
    Read review
    "I like both the pool side rooms as well as the others. If there are many people using the kitchen by the pool..."
    Read review
    "Rooms that have a courtyard view are nice because it has excellent vegetation."
    Read review
    "I'm not sure if this holds true for every room but I think some rooms are bigger than others."
    Read review