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The Royal Haciendas All Suites Resort & Spa

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$347*
US$224*
Great Deal
US$227*
US$261*
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The Royal Haciendas All Suites Resort & Spa
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3,425 Reviews from our TripAdvisor Community

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Showing 2,956: English reviews
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arvada,co.
Reviewed yesterday NEW

We had a one bedroom room, it was very nice. A large room, very clean,,good view of the ocean. it wasn't very crowded when we were there so never had a problem finding a chair. The beach was very nice, it was nice to be able to go into the ocean & not have a lot of rocks, just nice...

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Helpful?
Thank sherrykainz
pancakes5
Reviewed 2 days ago NEWvia mobile

Beautiful facilities, wonderful staff, great beach pools and food. Highly recommend a trip here. Poolside drinks and food service. Room service was quick. Meet lots of friendly guests. Many off site activities nearby.

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Helpful?
Thank pancakes5
Reviewed 4 days ago NEWvia mobile

My husband and I and three teenage daughters (13-16) stayed for a week. Service was outstanding and pools and grounds were wonderful. Good gym. Our villa had ocean view and lots of space (2bedroom). Beautiful views everywhere. Very relaxing. Seaweed on beach, but it was a very nice and large beach area, but not great water bc of seaweed. But...

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Helpful?
Thank Bglbff
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Bglbff, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

Perrysburg, Ohio
Reviewed 4 days ago NEW

From the minute we arrived the staff was very attentive, and kind. The check in was short and smooth. The food was the best. We ate at all the restaurants and found all to be very good. The rooms nicely decorated, and the beds comfortable. The store was well stocked and the hours were convenient. The pools were nice with...

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Helpful?
1Thank ylahey2016
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear ylahey2016, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your recommendation to the TripAdvisor community and we look forward to welcoming you back soon. Warm Regards.

Houston, Texas
Reviewed 4 days ago NEW

Location and Beach: Hotel Royal Haciendas has a nice location near the ocean. Beach was ok, even though the overall quality of swimming there was rather poor, corals and seaweed made it a very narrow window to walk into the water. Hotel Service: We had to wait at the reception at least 45 min to be able to check in,...

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Helpful?
Thank Lenazz
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Lenazz, Thank you for taking the time to review your recent stay with us. We are sorry to learn that your overall perception of the resort and our services didn't live up to your expectations. We appreciate your feedback on the unit and the service you received from some staff members; we will share your comments with them. We...

Tucson, Arizona
Reviewed 4 days ago NEW

The early May weather and a resort with top notch service made for a wonderful 2 weeks of vacation. Relaxing with excellent dining choices. The staff is the real gem here. They are friendly and helpful. It feels more like going to visit friends and family.

Review collected in partnership with this hotel
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Helpful?
Thank Mike B
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Mike B, Thank you for your review. It’s great to hear that you were able to enjoy the amenities around the resort and give yourselves the time you deserve to relax. We hope to see you again soon! Best Regards.

Tampa
Reviewed 6 days ago NEW

As the Haciendas matures it becomes a most comfortable and welcoming vacation investment. The food is plentiful and excellent, the staff very caring, the grounds (trees, fountains, flowers, shrubs, beaches) are especially delightful. A nice touch this year was the daily visit by a team of falconers with two beautiful hawks.

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Helpful?
Thank Jim C
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Jim C, Thank you so much for taking the time to review your recent stay at The Royal Haciendas. We always strive to make sure that our guests experience is nothing less than 5-star and we are delighted to see that we have achieved this goal with you. We appreciate your continued loyalty, and we look forward to your...

Reviewed 1 week ago NEWvia mobile

This resort has been mostly fabulous; great food, drinks, friendly staff! But this review is specifically for the spa, and for a girl named Itzel even more specifically. She gave me, hands down, THE best deep tissue massage I have ever had. I get massages regularly, I'm a hairdresser and my back is ridden with knots, and this angel of...

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Helpful?
1Thank Christine M
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Christine M, Thanks so much for writing a review about your stay. We couldn’t be happier to see that your time spent with us was a great experience. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax at our Spa. We're sharing your comments about Itzel...

Reviewed 1 week ago NEW

Nice hotel. Would have been nice if the resort recognized the mothers on mothers day. They did nothing out of the ordinary on this day. No daily activities. However did see once an activity of pool volleyball for the kids. Breakfast could use more than one person making omelets, very long lines. And the restriction for only one towel per...

Review collected in partnership with this hotel
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Helpful?
Thank charleshM6584OU
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Charles, Thank you for your review about The Royal Haciendas. We always appreciate hearing from our guests regarding their stays and any feedback that they may have. In Mexico, we celebrate Mother's Day on May 10th. On that day, there were special dishes prepared at Los Murales and La Palapa del Sol restaurant, and the moms were given roses....

Manalapan, New Jersey
Reviewed 1 week ago

Spend 1 week at The Royal Haciendas with my daughter and had a relaxing ,enjoyable week.....Upgraded to beachfront and it was just perfect... Had to switch rooms on Saturday which they say is something to do about being a timeshare thing but also had a beachfront room...beautiful beach, nice pools....confused why being all inclusive you had to sign a check...

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Helpful?
Thank Barbara B
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Barbara B, Thank you for taking the time to review your recent stay with us. We’re happy to hear that you and your daughter were able to find more room and more value out of a stay with us. It’s great that you were able to enjoy the amenities around the resort and give yourselves the time you deserve...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
No photo provided
La Palapa del Sol
Cuisines: Mexican, Caribbean, Seafood, Mediterranean, Spanish
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $289 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Orbitz, Hotwire, Vacatia, Cheap Tickets, Travelocity, Hotels.com, Evoline ltd, getaroom.com and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
435 questions
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were nice”
ylahey2016, 22 May 2017 | Read review
“Best rooms are on top floors with at least a partial very of the sea.”
, 20 May 2017 | Read review
“Not may electrical plugs, bring extension cords. Very dark in the rooms, except day time. ”
charleshM6584OU, 19 May 2017 | Read review
“All rooms have a beautiful view”
barbarabH2415ZH, 18 May 2017 | Read review
“All rooms are excellent. One near the ocean is preferred.”
Stefani1220, 16 May 2017 | Read review
5 of 5
TripAdvisor
US$224* /night
View Deal
Bookit.comUS$227
Orbitz.comUS$261
Booking.comUS$347
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*Disclaimer
Prices are for 1 room, 2 adults
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