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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    Lock in the lowest price from our partners
    US$202US$239
    View Deal
    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (257 reviews)
    “time share” (271 reviews)
    “rotunda bar” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: Package Deal
    Hotel deals
    Deals (21)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • Deluxe Junior Suite (451 sq. ft.) - All-Inclusive
      US$239US$202
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$239
      View Deal
    • Deluxe Junior Suite All Inclusive - 2 Children Stay Free
      US$239US$201
      View Deal
    All 21 deals for this hotel
    • Deluxe Junior Suite All Inclusive - 2 Children Stay Free
      US$201
      View Deal
    • Junior Suite Ocean View
      US$201
      View Deal
    • Deluxe Junior Suite All Inclusive - 2 Children Stay Free
      US$201
      View Deal
    • Deluxe Junior Suite (451 sq. ft.) - All-Inclusive
      US$202
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$239
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$239
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$239
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$239
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive (Free breakfast, Free parking, Free WiFi)
      US$239
      View Deal
    • Deluxe One Bedroom Suite (881 sq. ft.) - All-Inclusive
      US$244
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 21
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    Write a Review
    Reviews (3,585)
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    Time of year
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    781 - 785 of 3,076 reviews

    Reviewed 6 June 2016

    Beautiful resort with a wonderful staff. Stayed one week and loved it! Location is good and the resort was very clean. What really makes the place is the staff and how nice they are. Always smiling and willing to help.More

    Review collected in partnership with this hotel
    1  Thank debbiemY7509GY
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 7 June 2016

    Dear Debbie, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad...More

    Reviewed 6 June 2016

    Wonderful trip. accommodations were excellent. everything faces pool/ocean. We were on top floor. A few of the pieces in living room showed use (Rattan seats) Immaculate kept property, from pool to beach to rooms. Spa treatments were magnificent and reasonably priced.More

    Review collected in partnership with this hotel
    1  Thank R5811CPsams
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 7 June 2016

    Dear Sam, It’s great to hear from you about your stay with us. We’re happy to hear that you were able to find more room and more value out of a stay with us. It’s great that you were able to enjoy the amenities around...More

    Reviewed 5 June 2016

    As members, we always look forward to returning to the Royal Hacienda for our family holiday. There are plenty of activities for our kids and adults. Everything is clean and the staff is very nice and helpful. We always look forward to going back for...More

    Review collected in partnership with this hotel
    2  Thank jechilt
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 10 June 2016

    Dear jechilt, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy once more of so many of the activities that we have to offer to...More

    Reviewed 5 June 2016

    The Royal Haciendas was exactly what we needed to decompress and escape from our hectic lives. This resort is a mix of all-inclusive visitors (us) and time shares (now called "members"). It's pretty quite and laid back. The place is dead after 10 pm, which...More

    13  Thank AngyOnFoot
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 10 June 2016

    Dear AngyOnFoot, Thank you so much for taking the time to write a review about The Royal Haciendas. We're delighted to see that your time spent with us was a wonderful experience. We're sure that the TripAdvisor's community will appreciate your detailed comments about our...More

    Reviewed 4 June 2016 via mobile

    Overall, we had an slightly below average time at the Royal Haciendas, due to unpredictable nature of their service. The resort is very nice. The beach and pools are very nice. The food is slightly above average and drinks are solid. However, the service at...More

    1  Thank TheAnthonyFamilyof5
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 6 June 2016

    Dear Anthony Family, Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out...More

    The Royal Playa del Carmen
    16,047 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,733 reviews
    #27 of 211 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,364 reviews
    #56 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,001 reviews
    #10 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$180 - US$461 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #36 Spa Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Cheap Tickets, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Agoda, Cancelon, Hotwire, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1126)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Inga127
    7 August 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Inga127, If you are staying with the owner in the same villa or your reservation is an Owner Loan, all the guests in the owner's villa can get a discounted price of the All-Inclusive package. Please note that you... More
    0
    Votes
    Inga127
    5 August 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Inga127, The Royal Haciendas has very competitive prices. However, the All-Inclusive package allows you to have a worryless vacation with food and beverage included. Send me a private message if you'd like me to send... More
    0
    Votes
    klbast
    2 August 2017|
    AnswerShow all 3 answers
    Response from Sandra R | Property representative |
    Hello Klbast, The Royal Haciendas is a family resort. There are different activities planned for adult and children such as beach games, zumba, yoga, pool volleyball, etc. Here's a link to the 'Downloads' section at the... More
    0
    Votes
    Room Tips
    "Go for the Villa! Just fantastic"
    Read review
    "The one bedroom with the pull out Murphy beds are great for a family of 4. Plus you get the tub on the..."
    Read review
    "Make sure to check your bed the first time there ours beds was dirty and because our flight we arrive late so..."
    Read review
    "If you can splurge on a beachfront unit - do it!"
    Read review
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