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The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
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3,271 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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Showing 2,836: English reviews
Oakdale, Minnesota, United States
Reviewed 15 March 2016

Very clean resort, friendly staff and you could always find a place by the beach or pool. The grounds were well kept, food was good. Rooms were clean, quiet and it was nice having a refrigerator and microwave in the room.

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1Thank Shawn727
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Shawn727, We appreciate you taking the time to post about The Royal Haciendas. We hear from many of our guests that our clean and spacious villas are a great way to end an eventful day of sightseeing. It’s always nice to be able to spread out and enjoy the comforts of home while on vacation. We hope to see...

Fountain
Reviewed 15 March 2016

Everything was great!! The rooms were nice, the pool was nice, the food was excellent and the beaches were very clean. Very Family friendly. Every person working there was very friendly and helpful. Will come again.

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1Thank debras707
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Debras707, Thank you for your review about The Royal Haciendas. We’re so happy to hear that you had a great vacation. We're glad to learn you liked our staff's friendliness and cordiality. We’d love to have you back. Warm Regards

Harrison
Reviewed 14 March 2016

We really enjoyed our stay at The Royal Haciendas in Playa del Carmen. The facility is very clean and spacious. The food is also good both at buffet and Los Murales. I would recommend reservation in advance for Los Murales as it can be booked up soon. I definitely would want to come back here soon!!

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1Thank Tetsuji T
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Tetsuji T, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Haciendas was the perfect location to host your recent getaway. We're glad to hear that you enjoyed delicious dishes at Los Murales restaurant. We...

Edwardsville, Illinois
Reviewed 14 March 2016

We loved the resort, staff and activities. Great family resort and unbelievable staff and cleanliness. We will definitely be staying there again for our next beach trip. My daughter had a blast and met new friends at the pool everyday.

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Thank ryancZ3171FD
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear ryancZ3171FD, Thank you for taking the time to review your stay with us. We're glad to learn you've enjoyed your stay at our resort and your daughter made new friends. We hope that you made some incredible memories that will last for years to come. We would love to have you back again anytime. Best Regards

Cincinnati, Ohio
Reviewed 14 March 2016 via mobile

We just got home from 3 relaxing weeks at the Royal Haciendas. What a wonderful and relaxing place to get away from winter. The location is fantastic, rooms are comfortable, and the staff is wonderful. Everyone there made us feel welcome. Can't wait to go back again next year. We especially want to call out 3 exemplary employees: Juan (waiter...

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Helpful?
1Thank Barry B
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Barry B, Thanks for taking the time to review your winter stay with us here at The Royal Haciendas. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. You couldn't give us any higher compliment than a return stay. We appreciate your...

Spooner
Reviewed 14 March 2016

8th year at the Royal Hacienda as an owner; we enjoy the resort, its location and the two weeks we spend there. Staff and food is very good. We went to Joya this year and enjoyed our evening very much (tickets must be purchased on line)

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Thank Y8863BYkathleens
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Y8863BYkathleens, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members about their vacation experiences. We’re happy to hear that we were able to provide you with a great location to make the most out of your stay with us. It sounds like you were able to enjoy the nearby activities thanks...

Liberty
Reviewed 14 March 2016

One of the closest places to paradise on earth. My wife and I truly enjoyed ourselves and found that everything that we wanted or needed was at our finger tips. Wonderful surprises around every corner.

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Thank E9162AGmichaelh
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear E9162AGmichaelh, Thank you for taking the time to review your stay with us. We're glad to read you and your wife enjoyed yourselves around the resort. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you...

Chicago, Illinois
Reviewed 14 March 2016

This is my second review of the Royal Haciendas and this time I brought my adult children and 2 grandchildren 4 years old and 8 months old. Everyone enjoyed the immaculately maintained grounds beautiful pools and beaches along with the terrific restaurants. The grandchildren were in a first floor villa which gave their parents easy access to the room and...

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Helpful?
Thank 775dennisz
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear 775dennisz, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We are honored that you chose to stay with us for your family getaway. It sounds like you enjoyed each other's company and you were able to take advantage of so many of the amenities available around the...

Memphis, Tennessee
Reviewed 14 March 2016

We are serious world travelers. While only a few of our trips yearly center around beach resorts, we love beaches. An opportunity to be complete slugs on the beach with a book for 7 days (14 days if I can talk my husband into it) is a huge treat. We have travelled to the Cancun/Mayan "Riviera" area 2-3 times a...

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1Thank LHRandolph
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear LHRandolph, Thank you for taking the time to review your stay with us at The Royal Haciendas. We appreciate you sharing the experience of your recent getaway with the TripAdvisor community. We're glad to know you had an overall good stay with us and we appreciate you giving us any feedback on what we can do better. Our guests’...

Kalamazoo
Reviewed 14 March 2016

We have been members of Royal Resorts since 2007, and have enjoyed our annual trips to the Royal Haciendas in Playa del Carmen, Mexico. The staff that remains from year to year remembers us, and we feel like we are heading to a location where we have many acquaintances. In addition, the guests too are very friendly, and the staff...

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Thank Patricia R
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Patricia R, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members about their vacation experiences. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience" and we're glad to learn you're happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $303 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a view of the ocean. All the rooms we have stayed in are equally great.”
 of 5 bubbles KathleenAnn1956, 22 Mar 2017 | Read review
“Choose a room with a view of the ocean”
  • Turkey made from a towel by Jorge Eduardo
 of 5 bubbles CarolJackRocky, 16 Mar 2017 | Read review
“Please make use of your personal concierge”
 of 5 bubbles 957mukeshp, 13 Mar 2017 | Read review
“Rooms on 3rd & 4th floors tend to provide more privacy & better views.”
 of 5 bubbles kjtennis, 13 Mar 2017 | Read review
“northern rooms will get more sun exposure if desired.”
 of 5 bubbles 395patricka, 12 Mar 2017 | Read review
5 of 5