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04/06/2017 05/06/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$215
          US$196
          Great Deal
          US$215
          US$196
          Traveller (1825)
          Pool & Beach (442)
          Room & Suite (432)
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          Overview
          • Excellent63%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: Mother's Day Special 2017
          Hotel deals
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,415)
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          821 - 825 of 3,415 reviews

          Reviewed 11 April 2016

          My husband and I primarily chose the Royal Haciendas since it seemed to have the best overall appeal for our 6-year old son. We were definitely happy with our decision in that regard. Our son loved all the pools and especially the children's activity center...More

          Review collected in partnership with this hotel
          Thank Monika T
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Monika T, Thanks for taking the time to review your recent stay with us here at The Royal Haciendas. We are happy to hear that The Royal Cancun was the perfect spot to host your recent family vacation with your husband and your son....More

          Reviewed 11 April 2016

          Resort was beautiful. Very clean and beaches maintained well. Service was so/so. Bartenders at the pool were not eager to serve. We also traveled with 5 children ages 1-6 and staff seemed annoyed with us at Buffet area each day. We were not time share...More

          Review collected in partnership with this hotel
          Thank Kelly S
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Kelly S, Thank you for taking the time to post about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We are disappointed to hear your sentiment and of...More

          Reviewed 11 April 2016

          Overall, great experience, like always. We bring our family -- this resort is great for kids but also for adults. It's relaxed yet has stuff for the whole family. We enjoy it every year. Highly recommended and can't wait to go back.

          Review collected in partnership with this hotel
          Thank U2696JOjennifert
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Jennifer, Thank you for your review. We're happy to hear you had an overall great experience at The Royal Haciendas. We are honored that you would choose to stay with us again. We will see you then! Warm Regards

          Reviewed 10 April 2016

          This was our second trip to Royal Haciendas. First one was in 2011. The resort is truly spectacular. The rooms are spacious and beautiful. The grounds are kept immaculately. All the staff, except for one rude work at the towel stand, were terrific. The all-inclusive...More

          Review collected in partnership with this hotel
          Thank Michael A
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Michael A, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Best Regards

          Reviewed 10 April 2016

          Our spacious villas and the grounds were well kept up. Staff was very friendly and responsive to all of our needs. A problem with our Jacuzzi was fixed by maintenance within 15 minutes. There were many activities, both for adults and children throughout the day,...More

          Review collected in partnership with this hotel
          Thank nancypP3799FM
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

          Dear Nancy, Thanks for taking the time to review your recent stay with us here at The Royal Haciendas. We are honored that you chose to stay with us for your family vacation. We apologize if you encountered a few issues in your villa during...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$214 - US$430 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #31 Luxury Hotel in Playa del Carmen
          • #32 Spa Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #34 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Travelocity, Cheap Tickets, Hotwire, Vacatia, Hotels.com, getaroom.com, Evoline ltd and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (1825)
          Pool & Beach (442)
          Room & Suite (432)
          Dining (149)
          Hotel & Grounds (1082)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          What is your answer?
          Posting guidelines
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          LisaBM928
          I see some reviews mentioning a Hibachi night by the pool... a few related questions. Can you confirm it is included in the all inclusive package? Is it done on a certain day of the week and how late in the evening? How do you make reservations? How many people can be seated?
          21 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          luvnaruba
          I have mobility issues.i can walk but not long distances.is this the hotel for me?is there a lot of walking?will also be exchanging thru interval and they give you a jr.suite lock-off so you can't choose your room close to everything
          17 May 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello luvnaruba, There are adequate ramps and elevators in all of the Royal Resorts which make everything accessible. Let me know if you have any further questions. Best Regards.
          0
          Votes
          Room Tips
          "Best rooms are on top floors with at least a partial very of the sea."
          Read review
          "Not may electrical plugs, bring extension cords. Very dark in the rooms, except day time."
          Read review
          "All rooms have a beautiful view"
          Read review
          "All rooms are excellent. One near the ocean is preferred."
          Read review
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