We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Playa Palms Beach Hotel

Save
Traveller (720)
Room & Suite (454)
Storyboard
Overview
  • Excellent61%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“fishing boats”(38 reviews)
“nearby clubs”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Room Service
3.5 Star Hotel
All hotel details
Offers from Playa Palms Beach Hotel
Offers & Announcements: Complimentary bottle of wine
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$178.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8fd7092fcee94a91bcdb61949f1805a9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":671008,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32707012],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":178,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8fd7092fcee94a91bcdb61949f1805a9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":184,"lowestMetaPrice":178,"additionalPartner":false,"highestMetaPriceDisplay":184,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":184,"lowestMetaPrice":178,"highestMetaPriceDisplay":184,"hotelName":"Playa Palms Beach Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmZDcwOTJmY2VlOTRhOTFiY2RiNjE5NDlmMTgwNWE5IiwiQUlLIjoiNjc5YzllM2ZiYmE4NGI5NDk2ZjYxMjUzYjM0ZTcxODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$178", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32707012":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (982)Write a Review
Filter reviews
776 results
Traveller rating
462
237
45
20
12
Traveller type
Time of year
LanguageEnglish
More languages
462
237
45
20
12
Show reviews that mention
All reviewsfishing boatsnearby clubsocean view studiocontinental breakfastgreat boutique hotelrestaurants and shopsevery morningthe location is perfectbring earplugslight sleepercoffee makerocean frontthird floortwo blocksnight lifesmall poollate at night
FilterEnglish
Updating list...
1 - 5 of 776 reviews
Reviewed 5 days ago

I stayed at the Playa Palms for one week and I loved the place. The staff was very nice and helpful, always smiling and making sure everything was ok, There is also a great security staff at night and I felt very safe. Because it's...More

Review collected in partnership with this hotel
Thank mleduclapierre
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded yesterday

Dear mleduclapierre, Thank you very much for your thorough and kind review. We are glad you enjoyed your stay with us and that our staff managed to make it a comfortable one. Regarding the beach, we would like to apologize for its condition, since we...More

Property's Favourite Review
Reviewed 12 August 2017 via mobile

A lovely hotel, turns out all condos privately owned & managed by the complex, so each room very different. We had a great room, right on the main road, initially worried about the noise from the clubs, but so well insulated we didn't even realise...More

3  Thank popsy_23a
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 14 August 2017

Dear popsy_23a, Thank you for your 5-star review and your great shout-out to all our staff, especially Carlos. Your kind words sure are the best possible reward for our daily work and effort! We are happy to hear that you enjoyed your stay with us...More

Reviewed 6 days ago

With the forecast in Omaha, NE looking pretty bleak, we decided to see if there was any warm place that where we could spend New Year's Eve. By chance, we came across Playa Palms and decided to take a gamble on a place that we...More

Review collected in partnership with this hotel
Thank Laura K
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded yesterday

Dear Laura, Thank you very much for your beautiful review regarding your recent stay at Playa Palms Beach Hotel and the top rating. It's always a pleasure to receive such positive feedback and the best possible reward for our daily work and effort. Therefore we...More

Reviewed 1 week ago

Amazing and friendly staff, hotel is located directly to the beach, it's cozy and quiet event though the hotel is located next to the city. I really felt comfortable as a solo traveler. Breakfast is good.More

Review collected in partnership with this hotel
Thank Niriell
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 1 week ago

Dear Niriell, Thank you very much for your great review and the perfect rating. We are happy you enjoyed your stay at Playa Palms Beach Hotel and especially appreciate your great shout-out to all our staff. It was a pleasure having you stay with us...More

Reviewed 2 weeks ago

This is a real gem! It's a throwback to the 60s ! Cute rooms facing a pool with water views! The palm trees are gorgeous! The hotel is small and intimate! No elevator, but great lenais! Breakfast is brought to your room! It's the kind...More

Thank Betsy K
Response from HelgeSturesson, General Manager at Playa Palms Beach HotelResponded 1 week ago

Dear Betsy, Thank you very much for your lovely review and the 5-star rating! We are happy to read that you loved our setting and the breakfast service. It was our pleasure having you stay with us and to make your vacation a memorable one...More

View more reviews
PreviousNext
123456156
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Outdoor pool
Details
Price range
US$135 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$135 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (720)
Room & Suite (454)
Pool & Beach (199)
Dining (13)
Hotel & Grounds (360)
Bathroom (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lewing28
20 December 2017|
AnswerShow all 2 answers
Response from HelgeSturesson | Property representative |
Dear lewing28, There will be a few mosquitoes, mostly during the evening. But all our rooms have mosquito nets on the windows. If you bring some bug spray (or buy it here at any supermarket or pharmacy) you should be... More
0
Votes
Nan S
27 January 2017|
AnswerShow all 2 answers
Response from HelgeSturesson | Property representative |
Dear Nan, If you refer to the supermarket, it's about a 10 minutes drive by car. If you have more questions, feel free to contact us directly. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
0
Votes
Google Translation
Nan S
24 January 2017|
Answer
Response from HelgeSturesson | Property representative |
Dear Nan, Mexico uses the same power sockets as the USA and Canada. Standard voltage is 127 V. So you can use your usual charging cable and plug in. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
0
Votes
Google Translation
Room Tips
"Try to get a room closer to the water. All rooms are great but we were in the front of the hotel and did not..."
Read review
"We were in the top floor -far back which we like - you can still see the ocean."
Read review
"functional kitchenette ask for coffee maker instead of buying pods for espresso machine"
Read review
"Be aware if you select the studio on the lower level, you will have your beach at your door and also all the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite