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Playa Palms Beach Hotel

Orbitz.comUS$210*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Playa Palms Beach Hotel
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873 Reviews from our TripAdvisor Community

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Showing 701: English reviews
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Playa del Carmen, Mexico
Reviewed 3 days ago NEW

Hope to keep this hotel to myself and not share because we enjoy this boutique very much! But I am sure word has gotten out. Can't beat the location. Our room was clean and all hotel staff were pleasant and helpful--can't ask for s better hotel experience.

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Helpful?
Thank 312shirleyb
Overland Park, Kansas
Reviewed 2 weeks ago

This was our first visit to the area and I should preface my comments by noting that we thought the area was more of a beach town and less of a party town. On the plus side this hotel is truly on the beach but the beach is quite small with plenty of fishing boats tied up right next to...

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Helpful?
1Thank travel-buggy111
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear travel-buggy111, Thank you for taking the time to review your stay with us. First of all, we are sorry that we (as well as Playa del Carmen) didn't meet your expectations and please accept our sincere apology for the inconveniences you had. We can only fix any issue you might encounter if we know about it. Please feel free...

Ohio
Reviewed 2 weeks ago

We just stayed at Playa Palms for six days. The staff was very attentive and friendly. We got a Black Friday deal so the price was very reasonable. This was our fifth trip to Playa del Carmen. Two other times we stayed at Playa Maya. To compare the two I'd give the advantage, as far as rooms, to Playa Palms....

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Helpful?
Thank maumeeriverrats
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear maumeeriverrats, Thank you for taking the time to write a review about your recent stay with us. We are glad you liked your spacious room and bathroom, and the quietness at our property. We also appreciate your kind comments regarding our staff. Regarding your view, all our 1-bedroom suites are located at the entrance side of the hotel, but...

Reviewed 3 weeks ago via mobile

We stayed at Playa Palms Beach Hotel for the second time and once again it exceeded my expectations. I can not think of a more perfect a place to spend a week. From waking up and watching the sun rise from our balcony and enjoying our breakfast to spending the day on the beach just steps from our room, the...

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Helpful?
Thank lstauf
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Istauf, Thank you for this beautiful review and for the 5-star rating! Comments like yours are the best reward for our daily work and effort. We are always happy to welcome guests back and are truly pleased to know that you enjoyed your stay again we exceeded your expectations. A special thank you for your great shout out to...

Meridian, Idaho
Reviewed 4 weeks ago

This was our second stay at The Playa Palms Beach Hotel and enjoyed it even more than the first time,l it felt like Home. First of the location can't be beat, close tom everything. 5th Avenue is just minutes away with all the shopping anyone could want, and then some. There are many great restaurants from fine dinning to smaller...

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Helpful?
Thank Karl F
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Karl, Thank you for this wonderful review and your 5-star rating! It makes us really happy and proud that we made you feel like home in Playa Palms Beach Hotel and that you liked your surprise. We appreciate your great shout-out to all our staff, especially to Loyda. Your comments will sure be passed on to everybody. As always,...

superior wi
Reviewed 4 weeks ago

I keep coming back to Playa Plalms because of the first class quality, awesome location, and wonderful amenities. This time, I was surprised to see they completely redid their entry. It doesn't sound like much, but the added privacy and security makes Playa Palms even better. Well done PP.

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Helpful?
Thank Jim O
HelgeSturesson, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Jim, Thank you for your kind comments and the 5-star rating! It always makes us happy and proud to hear when our guests enjoyed their stay so much, they decided to come back. We are glad you like our new entrance and lobby area, and enjoy the privacy our property provides! As always, it was a pleasure having you...

San Pedro, Belize
Reviewed 14 February 2017

We booked this hotel with relatively low expectations but were pleasantly surprised with our visit. It is a very small boutique hotel but right on the ocean and very close to the action. The only downside is there are some local bars in the area so the music can go on throughout the night. The rooms were nice, the pool...

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Helpful?
1Thank ddbelize
HelgeSturesson, Manager at Playa Palms Beach Hotel, responded to this review

Dear ddbelize, Thank you for your kind comments. We are happy that we even succeeded your expectations, and you liked your room and found our staff to be excellent. It was a pleasure having you stay with us and we hope to welcome you back in the future! Kind regards from Playa del Carmen, Helge Sturesson General Manager Playa Palms...

Kingston, Canada
Reviewed 8 February 2017

Treated myself to 3 nights there on the way home from Belize. Its a bit more than I would normally spend on a hotel but I was very happy there. I was in the mood for a smaller place and this was perfect, very relaxing It is ideally located to take advantage of all the great shopping and food on...

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Helpful?
1Thank Lori G
HelgeSturesson, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Lori, Thank you for taking the time to write this wonderful and thorough review. We appreciate your 5-star rating and your great shout out to Francisco! We are happy you found our property to be a relaxing place and enjoyed our location right at the beach and your room. We apologize if there was any misunderstanding regarding the situation...

Minnesoat
Reviewed 6 February 2017

We have stayed here for 10 days to 2 weeks for 10 years Things do go wrong. This is Mexico, but the staff is wonderful and do all they can. Luis, Deseriee, Carlos, Dahlia....night security is great....loud music is for sure at night, but hotel has installed special doors and windows. I would never leave open doors & windows @...

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Helpful?
Thank tobinte
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear tobinte, Thank you for taking the time to write a feedback about your recent stay with us and for your 5-star rating. We are happy to hear that you enjoy staying with us so much, that you already came back several times. We especially appreciate your great shout out to our staff, rest assured that we will forward your...

Massapequa, New York
Reviewed 1 February 2017

So... After spending a week in Tulum with my girlfriend, I figured why not spend our last day and night in Playa del Carmen since we were heading back that way to the airport in the morning anyway. Ugh! I should have known better since I stopped vacationing in Playa about 15 years ago when it got ruined and turned...

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Helpful?
1Thank TheoMassapequa

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 

Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $161 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Playa Palms Beach Hotel staff and other travellers.
26 questions
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Minnesoat
6 months ago
Acapulco, Mexico
4 months ago
Hummelstown, Pennsylvania
1 month ago
Hummelstown, Pennsylvania

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Questions? Get answers from Playa Palms Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one of the end units overlooking the beach.”
 of 5 bubbles ddbelize, 14 Feb 2017 | Read review
“Choose a good room?! Head south!”
 of 5 bubbles TheoMassapequa, 1 Feb 2017 | Read review
“Some of the up stairs rooms have small spiral stairs. Nice to look at, but not easy to climb for older people.”
 of 5 bubbles 556JamesM556, 6 Dec 2016 | Read review
“Get as far away from the club as possible.”
 of 5 bubbles kimmers722, 2 Dec 2016 | Read review
“Studio 107 is close to the entrance and 100' from the sand.”
 of 5 bubbles terryp731, 23 Nov 2016 | Read review
5 of 5
Orbitz.com
US$210* /night
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Booking.comUS$224
Expedia.comUS$210
Despegar.comUS$224
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Prices are for 1 room, 2 adults
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