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Riviera Maya Suites

357 reviews
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Traveller (222)
Room & Suite (348)
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Overview
  • Excellent82%
  • Very good16%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Airport Transportation
3.0 Star Hotel
All hotel details
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Reviews (357)Write a Review
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All reviewsbeach clubrestaurants and shopsbedroom penthousemamitas beachwasher dryerfull kitchentoaster ovenstaff was extremely helpfulperfect locationshort blockswater dispenserliving areathatched roofbeach towelswe loved our stayrented a carrooms are spacious
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31 - 35 of 166 reviews
Reviewed 4 March 2016 via mobile

Choosing palmar del sol by riviera maya suites has been the best decision of my life! Great service both customer service and the security guards. They made me feel at home and safe 24/7. The villa was amazing, spacious and we, a group of 8...More

Thank Francois T
Response from RivieraMayaSuites, Director Comercial at Riviera Maya SuitesResponded 8 March 2016

Thank you very much for taking the time to leave us your opinion. Your comments are very important for us to continue providing an excellent service. We will be happy to see you again in your next visit and glady will give you our warmest...More

Reviewed 28 February 2016 via mobile

The condo was the best!! Had a 2 bedroom penthouse and the roof top was a quiet spot in the middle of 5th avenue! Could have used more lounge chairs and hammocks. The check in went smoothly, the inventory took 5 minutes- wish she had...More

Thank Denise S
Response from RivieraMayaSuites, Director Comercial at Riviera Maya SuitesResponded 8 March 2016

Thank you very much for taking the time to leave us your opinion. Your comments are very important for us to continue providing an excellent service and get a quick solution if there any problem. We will be happy to see you again in your...More

Reviewed 26 February 2016 via mobile

I spent a week there with my mum and sisters we were 7 in a 3 bedroom apartment, we were very comfortable, the apartment had everything a full equipped kitchen, laundry room with washing machine, tumble dryer and dishwasher. The apartment was immaculate and it...More

Thank Souldew
Response from RivieraMayaSuites, Director Comercial at Riviera Maya SuitesResponded 29 February 2016

Thank you very much for your opinion and for the 5 stars. Your comments are very important for us to continue providing an excellent service and get a quick solution if there any problem. We will be happy to see you again in your next...More

Reviewed 22 February 2016 via mobile

I'm hesitant to give such a great review b/c I want this place to stay a secret. Staff was very friendly and accommodating. Location was perfect for 5th ave and choice of beaches. Thank you Riviera Maya Suites!!!

Thank lmstokes13
Response from RivieraMayaSuites, Director Comercial at Riviera Maya SuitesResponded 29 February 2016

Thank you very much for your comments. We are glad to know you had a comfortable and pleasant stay in our condos. we hope you come back soon. Remember to use the frequent customer discount (-10%off). Best regards

Reviewed 21 February 2016 via mobile

The aparthotel has an excelent location (near the 5th Ave, but not on it, less noise!). friendly staff (with excellent beaches reccomandations, take a car!), underground parking, strong WiFi. We had an appartament of 3 bedrooms, huge dining room, cleaned daily. More than this, for...More

Thank Iustin P
Response from RivieraMayaSuites, Public Relations Manager at Riviera Maya SuitesResponded 22 February 2016

Thank you very much for your comments. We are happy to know your stay was pleasant and comfortable and we will take note about your suggestions for a better service. We hope you come soon and stay with us in your next family vacation, as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$121 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (222)
Room & Suite (348)
Pool & Beach (68)
Dining (21)
Hotel & Grounds (225)
Bathroom (9)
Family and Play Areas (3)
Questions & Answers
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charliemurphywashere
24 March 2017|
Answer
Response from Smiledoctorsmile | Reviewed this property |
HI! I was there in April 2016 and as of December 2015 the short-cut to the beach was closed. Therefore, this might not be the place for you, unless you can get a wheelchair (and a lock, because it will get stolen if you... More
1
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Greatest-Santini
10 February 2015|
Answer
Response from ScottT52 |
We just can back from there 2 days ago. It is a great place. Very clean. Close enough to the beach through an agreement with the the Las Palapas resort. We had a 2 bedroom suite. It is extremely clean. 2 hammocks on the... More
0
Votes
Room Tips
"If you are a light sleeper, request a room on the opposite side of the beach because the strip plays louder..."
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"Has ramps for wheelchair accessibility, Garden Suites have patios, second floor rooms for the Garden Suites..."
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"Room 102. On the first floor beautiful view of gardens and pool."
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"Rooms over the street are noisy. Try for one in the back or over the pool or bring ear plugs."
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