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Rosewood Mayakoba

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Rosewood Mayakoba
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1,617 Reviews from our TripAdvisor Community

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Dallas, Texas
Reviewed 2 days ago NEW

The Rosewood Mayakoba was a fantastic choice for our anniversary trip. We looked at a lot of Caribbean resort options based on three factors: (1) minimal travel time required (2) quality of food and (3) a place where you can be as amidst activity or quietly tucked away. We wanted to maximize our time away by minimizing travel time, and...

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1Thank CurrieND
tx
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017

This was my second visit to Rosewood Mayakoba, and it was WAY better! The butler service provides service like no other hotel I have ever been to. The attention to detail is perfect. The food is delicious, even the room service! (We eat mostly room service so that means a lot) and the kids activities are perfection. My 4 and...

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3Thank mj79Tx
About Hotel's Favourite Review
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mj79Tx, Nothing inspires us more than hearing that your second visit was even better than your first. For a getaway met with ultimate privacy, relaxation, and opportunities to make memories as a family, we hope you were totally satisfied. After all, there’s nothing quite like taking your lunch on your back patio while overlooking the ocean. I do appreciate...

London
Reviewed 2 days ago NEWvia mobile

I actually visited in March 2016 but I couldn't select this date. I have been meaning to post a review for ages. The resort has to be the very best in this part of Mexico. The resort is beautiful. The staff are outstanding. There were a few negatives but overall it was great. For example, the beach pool was too...

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Thank Int_traveller100
Atlanta, Georgia
Reviewed 5 days ago NEW

If you want to escape for four or five days, totally decompress and be pampered beyond your wildest expectations then the Rosewood Mayakoba is for you. Thoughtful, gracious, knowledgeable staff anticipate your every whim and over deliver on your every request. I really didn't believe my friends who had stayed at the resort when they told me how incredible it...

Review collected in partnership with Rosewood Hotels & Resorts
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Thank Mimi30076
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Mimi30076, We are so appreciative of your review, and to hear that your friends guided you to our paradise. Describing the way we serve as “anticipating your every whim” makes so much sense, as that is what we aim to do. Whether packaging a bottle of tequila before your flight or sharing a refreshing spritz of water by the...

Reviewed 1 week ago NEW

This has to be hands down the best service I've encountered in many years from all the fine hotels with travel to you will not encounter one staff member that will not provide you with a 100% excellent service location was amazing and so as a whole experience at this hotel

Review collected in partnership with Rosewood Hotels & Resorts
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Thank mazen_madani
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mazen_madani, Thank you for these kind and heartfelt words. The team will be so happy to hear from you. The next time you are in search of a supremely service-oriented type of getaway, we hope you will think of us. Until then, please take care. Sincerely, Daniel Scott Managing Director

Reviewed 1 week ago via mobile

We have traveled the world and have stayed at many top notch resorts and this is one of the tops. This was our first visit at this resort and it was everything we thought it would be! The service is beyond.....from the front desk, the butler service and drivers. Everyone on that property takes pride in their work. I believe...

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2Thank MJ B
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear MJ B, It is wonderful to hear you and your daughter had such an active, and yet, relaxing visit at Rosewood Mayakoba. With 130 suites designed for ultimate privacy, our guests do often wonder how many people might be on property at any given time. To hear that it never felt busy is a testament to how well our...

Johannesburg
Reviewed 1 week ago

What a fantastic experience! The rooms were out of this world. The staff were extremely helpful and friendly. Clean resort, great food and treats. Everything was 5 star! We could also easily travel to other resorts on the Maya to visit other restaurants and do site seeing. All was charged to our room at Rosewood. An unforgettable experience.

Review collected in partnership with Rosewood Hotels & Resorts
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2Thank joukev125
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear joukev125, Thank you for reviewing your stay. It brings us so much joy to hear that you experienced nothing but the best in every part of your stay. Being situated on the white sand beaches of the Caribbean affords us premium access not only to the ocean, but to our neighboring resorts. We welcome our guests to take their...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 weeks ago via mobile

The service at the resort is more than spectacular. The butler service is amazing not to mention the beach front villas. Food was excellent and the Spa was by far the best I've ever been to! They offer concierge services and travel arrangements to playa del carmen. I would rate it a 9 out of 10.

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2Thank A TripAdvisor Member
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Guest, It is a delight to read that your visit exceeded your expectations on so many levels. Our Beachfront Studio Suites offer the best of both worlds—privacy and service that extends from the pool area. It was a pleasure to introduce you to our Sense of Place. We would happily welcome another opportunity to accommodate you again someday. Sincerely,...

Toronto, Canada
Reviewed 2 weeks ago

About 5 years ago we stayed at Rosewood for the first time and the experience was nothing short of excellent. Service is always impeccable and the attention to detail surpasses any other place I have stayed at. Fast forward to the present, once again we find ourselves at Rosewood Mayacoba. The difference this time is we loved this place so...

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4Thank angeline2017
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear angeline2017, Thank you so much for your review, your visits, and for being such a valued part of the Rosewood Residence community. In an effort to offer our guests a year-round chance to immerse themselves in the beauty of Mayakoba, these residences offer a hands-off approach to managing a vacation home. And, as you mention, access to our signature...

Reviewed 2 weeks ago

For the third time in just over a year, we are returning to Rosewood Mayakoba, our absolute favorite vacation spot on this planet! The amazing hotel itself and gorgeous surroundings would be reason enough to place this destination at the top of our list, but it's the spectacular service that is delivered by every single employee that puts this property...

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1Thank KristinafromTexas
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear KristinafromTexas, We can't thank you enough for your kind words about our resort and service. At Rosewood Mayakoba, we want every guest to experience the warm and personalized service that you felt throughout your stay. We will pass on your compliments to Christian, Jose Maria, Ezekial, and the rest of our dedicated staff. It’s also wonderful to read that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,014 - $1,777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
158 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
4 months ago
Aberdare, United Kingdom

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the spa (700s) are very quiet”
  • Heated plunge pool.
  • Both indoor and outdoor showers available.
  • View down to the lagoon.
CurrieND, 22 May 2017 | Read review
“We had an ocean view suite and enjoyed the view and the breeze immensely. Everyone seemed happy wherever they were in the resort. Small enough so that you are able to meet lots of people who are all so relaxed and ready to engage!”
Mimi30076, 19 May 2017 | Read review
“Executive suite! We had an outside shower which we loved! The private pools are also temperature controlled, so you can decide whether you want to cool of, or just lounge in a hot tub. Get a bike as well! This way you can travel where ever you want to go. :-)”
joukev125, 16 May 2017 | Read review
“Every Room Is Excellent”
  • Night Time!
  • Maintenance Team Planting New Palm Trees! Stunning!
  • House Pool. Always ready to go!
  • Casa Ceonte (Own It Or Rent It!)
angeline2017, 8 May 2017 | Read review
“Any room. All have high ceilings, amazing amenities and close to pools and restaurants”
ginaprosser, 5 May 2017 | Read review
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Prices are for 1 room, 2 adults
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