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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#8 of 336 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
GreenLeaders Gold level
Surrounded by emerald jungle and winding lagoons, Rosewood Mayakoba is an ultra-luxury retreat situated along a mile of white-sand beach on Mexico’s Riviera Maya. The luxury resort covers many small islands surrounded by a mangrove jungle at the heart of the ecological enclave of Mayakoba. An unparalleled Mexico vacation destination, Rosewood Mayakoba offers Sense, A Rosewood Spa, situated on a private island at the heart of the resort. Guests of the award wining resort have access to all of the features and services of Mayakoba (a 620-acre gated development), including 20 restaurants and bars, the Mayakoba Dive Center and El Camaleón, an 18-hole Greg Norman championship PGA golf course.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Diving
Golf course
Snorkelling
Tennis court
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, Spanish
Location
Contact
Ctra. Federal Cancun, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee car hire from US$21/day
2573Reviews287Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Very good experience , I was too happy on stay there, Service is to good, Employed are so friendly, I was very comfort to stay this place, I will higly recommended all people to stay this place and there cost is low
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Date of stay: January 2023
Location
Cleanliness
Service
Room Tip: Best view i really like that
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 2 days ago
Dear Guest, GRACIAS. On behalf of the entire staff at Rosewood Mayakoba, we want to express our most sincere thanks and remind you that we will be waiting to welcome you very soon. Our family-friendly resort always looks for innovation to bring new experiences for children and adults. Thanks a lot for your feedback. We miss you already!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Such a unique place in a special setting! We were wowed from the moment we stepped foot onto the resort and traveled to our bungalow down the picturesque lagoon… we saw adorable turtles and heard beautiful birds calling - it’s almost easy to forget how close the ocean is and all of the beauty that goes along with the beach, when surrounded by such a lush jungle environment; truly the best of all worlds when it comes to grounds of this resort! Colorful & fragrant flowers, natural stone, gorgeous architecture and an overall design aesthetic that is cohesive, natural, clean and beautiful. This was my third time visiting and I will be returning many more times! In addition to the beautiful surroundings - the service is bar none! The staff not only anticipate every one of your needs, but they do an amazing job at anticipating your wants, as well (with small touches like placing a cool bookmark in the books you leave out or leaving a lens cloth by your sunglasses)! Communicating with your butlers via the app was easy and they always met us during the day to check in. The food is perfectly plated and incredibly delicious and we felt educated about the origins of each item. La Ceiba was especially fantastic and definitely an ‘experience’, not simply a meal. I will truly remember that night as one of the best meals of my life and a very special evening - definitely worth the price!…
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded Jan. 31, 2022
Hola Karen! We cannot begin to describe how touching your words are. Thank you not only for recognizing out team and the passion and effort we put into making your stay with us memorable, but also for reminding us to appreciate the space we're surrounded by and the great community we've built during these years. Your seat at our table will always hold a special place, please come back soon as we'll be waiting for you with open arms. ¡Hasta pronto!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall it was an OK experience compared to other resorts. We rented an ocean view rooftop suite which was nice, however during our stay our pool pump was broken and the pool water was cold. It was heating finally on the day we departed. The whole butler concept is kind of useless. We didn’t get very good recommendations and it wasn’t an elevated experience. The staff is very nice and they do a good job. The fitness facility wasn’t very impressive. The restaurants were hit or miss. Some really good and others ridiculously bad. We will definitely return to the area but I doubt we will return to this resort. It’s possible our experience is an outlier. Good luck.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 2 days ago
Dear Guest, We are incredibly disappointed to read that we did not meet your expectations during your experience at Rosewood Mayakoba. Our team takes your feedback humbly and seriously as we always strive to make improvements and cater to all our guests' likes. If there is an opportunity for us to further discuss your feedback or welcome you back in the future, please contact us directly at mayakoba@rosewoodhotels.com Kind regards. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Rosewood Mayakoba is so breathtaking, so beautiful, and so magical that it is hard to know where to begin a review. It is an expensive splurge that is so worth it we began discussing when we could return almost as soon as we arrived. Set around an ancient system of shimmering lagoons that wind their way towards mangroves and the Caribbean, the rooms are private, peaceful, and exquisitely appointed. We didn't leave our room the first day . There are a variety of dining options- including many different set dinners on different days- and we didn't quite get the hang of it so be sure to ask. Every meal was delicious. Pumpkin seed crusted ribeye on the beach, shrimp tacos, huevos rancheros - it was all amazing. This property and the staff here are really doing something right. We just came from the Rosewood Baha Mar where we felt completely ripped off. Interestingly, the prices are not dissimilar here, but there are so many extras (bottle of mezcal and accoutrement waiting for us in the room), flourishes (complimentary fresh pressed juice in the mornings), and nice touches (luxurious after sun balm placed in the bathroom one afternoon) that it feels completely different. If you need to recharge, escape, luxuriate, or even just remember what it's like to wake up to the sound of birds, you won't regret your stay here. There's a reason that so many other guests we encountered were returning for their 4th, 5th, or even 10th trip. Thank you to the staff for making us feel so warmly welcomed and for taking exquisite care of us. We'll be back. …
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 5 days ago
Dear Caroline, you are so sweet! We feel delighted with those words... "If you need to recharge, escape, luxuriate, or even just remember what it's like to wake up to the sound of birds, you won't regret your stay here. There's a reason that so many other guests we encountered were returning for their 4th, 5th, or even 10th trip..." GRACIAS, please come back soon. We love you so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned after spending the most amazing week at the Rosewood Mayakoba. Our trip was split between 3 days in a gorgeous lagoon suite and then 4 days celebrating my 60th birthday in the Founder’s Villa. From the moment we arrived, the level of service was unsurpassed. Every single person we encountered went above and beyond to make us feel welcomed and special. From the room to the pool to the restaurants -everything was fantastic! The Founder’s Villa then took experience from fantastic to above perfection. We entertained our group every day and night and I cannot express my gratitude enough to thank everyone who made my birthday a memory never to be forgotten. This was our first time at this resort and we cannot wait until we return! Thank you so much from the bottom of our hearts❤️❤️…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 2 weeks ago
Dear Nancy, Happy Birthday! First of all, we deserve you a fantastic new year and an extraordinary celebration... during all the months! We feel delighted by reading that your experience at our Resort was wonderful. We send you kisses and love and lots of hugs. See you later, we will be waiting for you in paradise!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The setting and the staff are what brought us back to Rosewood Mayakoba. We had an incredible New Year’s weekend. La Ceiba, the parade, the fireworks and the band on NYE were delightful. The spa and nearby wellness suites are great combination for a relaxing, private experience.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 4 weeks ago
Dear Guest, thank you so much for writing about your experience! Happy New Year! From all members of Rosewood Mayakoba Family... we wish you love, wealth, and health! Greetings from paradise!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paradise?well if this isn’t paradise….then I don’t know what is? We came here mainly for The gold course, which is exceptional. But the rest of the resort really blow our minds. So amongst a series of islands and mangroves, a lot of thought and love has gone in the development of this resort. I would stay here for the rest of my life if I could. Just need to win the lottery.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 4 weeks ago
Hi Jakeh! We won the lottery because you came to visit us! Please come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Property is great, area is nice to explore on bikes, and the service is over the top. From check-in, to dinner reservations on site and off site, to the adult pool waiters, breakfast waiters and out butler, it was amazing.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded Dec. 28, 2022
Dear guest, ¡muchas gracias! We feel delighted and deeply grateful that your experience was outstanding. Please come back soon. We will be waiting for you. ¡Felices fiestas! Happy Holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second visit to this resort and we absolutely loved it. The service is top notch and the staff are very friendly and helpful. The rooms are big, bright and the ambience is great. Finally the facilities and food is also top class. We had to make an unscheduled hospital visit during our stay and the resort could not have been more helpful, proving both transport and someone to come with us and help with translation etc. I could not recommend this resort more!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded Dec. 25, 2022
Dear Guest, we feel delighted and cannot be more grateful by reading this review about your experience at Rosewood Mayakoba. Thank you so much for coming and visit us. We will be waiting for you to come back soon. On behalf of the entire family... ¡Muchas gracias!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from a second visit to this property. Early-mid December is a wonderful time to visit - very good weather, beautiful holiday decorations going up, but just off high season so everything feels very relaxed. The staff are wonderful, the facilities are wonderful, everyone is very focused on your vacation being the best it can be. Highly recommend.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded Dec. 21, 2022
Dear Guest, thank you so much! See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,508 - US$2,767 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosewood mayakoba hotel playa del carmen, rosewood mayakoba playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
129
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Claim Your ListingRosewood Mayakoba - UPDATED 2023 Prices, Reviews & Photos (Riviera Maya/Playa del Carmen, Mexico) - Resort - Tripadvisor
Frequently Asked Questions about Rosewood Mayakoba
Which popular attractions are close to Rosewood Mayakoba?
Nearby attractions include Cenote "el Burrodromo" Mayakoba (1.0 km).
What are some of the property amenities at Rosewood Mayakoba?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rosewood Mayakoba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rosewood Mayakoba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Rosewood Mayakoba?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Rosewood Mayakoba?
Conveniently located restaurants include Casa Amate, Tauro, and Saffron at Banyan Tree Mayakoba.
Are there opportunities to exercise at Rosewood Mayakoba?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Rosewood Mayakoba have airport transportation?
Yes, Rosewood Mayakoba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rosewood Mayakoba?
Yes, dry cleaning and laundry service are offered to guests.
Does Rosewood Mayakoba offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rosewood Mayakoba?
The staff speaks multiple languages, including English and Spanish.