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Rosewood Mayakoba

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1,465 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Saint Simons Island, Georgia
Reviewed today NEW

Incredible experience. Staff and amenities were second to none. While its an expensive trip, its worth the cost. While the dinners we had could have been better, the food outside that was wonderful (breakfast and lunch).

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Helpful?
Thank nathanandmarthaw
London
Reviewed 2 days ago NEWvia mobile

We just had a 6 day break at the Rosewood Mayakoba and I have to say it was a thoroughly enjoyable experience. The resort is beautiful, set amid a lagoon, with canals leading to each villa and their own private docks. Our villa was very spacious with its own private plunge pool and rooftop terrace, although the decor is a...

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1Thank bfhk
Reviewed 2 days ago NEW

We have stayed at Rosewood Mayakoba for only two nights however it was absolutely amazing experience! It was our first holiday as a family, we were travelling with our 6 months old boy, Joshua, and we were absolutely blown away by how well he's been looked after! Starting from a beautiful cot, through cute RoseBuds amenities, available baby food, finishing...

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Thank Kasia S
New York
Reviewed 4 days ago NEW

This place is off the charts. From the second you arrive you are treated as if you are the most important guest at the resort. Many times you feel like you are the only ones there. The staff is friendly, polite and super helpful. Would go back in a heartbeat.

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Thank BrooklynNYC
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear BrooklynNYC, Thank you for visiting our beautiful oceanfront paradise and for sharing your wonderful compliments for our staff. Our dedicated team is what makes our resort stand out as a true luxury escape, and we appreciate your kind words of encouragement. Please do not hesitate to reach out to us when planning your next visit at Rosewood Mayakoba, as...

Reviewed 5 days ago NEW

Rosewood Mayakoba is a wonderful and unique experience. The room was incredible and lived up to our high expectations. As you would expect, the service was top notch. The food and drink we excellent as well. Our favorite restaurant on the property was Agave Azul, the tequila/sushi bar. We ate there a couple of times. It would be difficult to...

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1Thank tb3704
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear tb3704, Thank you for visiting us at Rosewood Mayakoba. It was a pleasure serving you with the exemplary service and luxurious amenities you deserve as a guest at our resort, and we are thrilled to hear you enjoyed your experience. We look forward to welcoming you again in the future, and to enhancing your stay with a reservation in...

Reviewed 1 week ago

This place is just amazing! From the entrance of the hotel to the sand in the beach. Marvelous views, delightful food, friendly and warm staff, I've been in another luxurious hotels but this one just blew my mind. The staff makes you feel so comfortable and they spoil you really bad, because as soon as you put a step out...

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2Thank Ferni R
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ferni R, From the moment our guests arrive at Rosewood Mayakoba, we are deeply committed to providing world-class service and extraordinary comfort. We greatly appreciate your kind compliments for our staff, and are pleased to hear that we were successful in creating a warm and genuine environment during your stay with us in Playa del Carmen. We eagerly await...

New York City, New York
Reviewed 1 week ago

We loved our stay here from the moment we were met at the airport until we departed. The property is beautiful. The service is unparalleled --- everyone from the concierge, the wait staff, bartenders, housekeepers. We were always greeted by name, a really nice touch. We have stayed at many ultra luxury resorts in Mexico and the Caribbean but we...

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1Thank susan r
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Susan R, We are truly humbled by your review and the beautiful compliments for our team. We strive to provide world-class service and attention through every detail of your vacation with us in paradise, and we are glad to know you felt welcomed and cared for. We eagerly look forward to our next opportunity to welcome you back for...

New York City, New York
Reviewed 1 week ago

The reviews are all true. This is a very special resort. The service was some of the best we've ever received. The food was fantastic. The grounds were magical and spotless. The special events we're really special. The beach front suites were clean, well designed, cozy and had every amenity you could wish for. The butler service was also the...

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2Thank Jason M
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Jason M, We are beyond pleased to know that your experience with us at Rosewood Mayakoba was every bit as authentic, luxurious, and magical as past reviews have indicated. We are proud to have played a part in making your vacation such a special experience, and will be sure to commend our staff for their exceptional commitment to your...

Reviewed 2 weeks ago via mobile

I can't even explain the level of service. It was worth every expensive penny and I don't know if I can ever go to another "5-star" resort again. I'm spoiled for life. Everyone personally knew us. Pablo our personal butler handled extending our stay by a day including calling the transport company for me a few times. They're mailing a...

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Thank Edith C
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Edith C, We are humbled by your glowing review. We strive to provide the highest quality service, and our staff is dedicated to making your visit something to treasure forever. For a well-deserved trip to paradise, our special gifts and romantic experiences are truly second to none. We will let Pablo and Karen know that their service helped to...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Just spent 5 days in paradise!!!! There are NOT enough words to describe this unbelievable nirvana. Villa on lagoon, which you get there by boat. Bikes to ride, a butler to take care of all your needs. Spa is breathtaking. Amazing beach. You must go there!!!!

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2Thank Cathy G
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Cathy G, It is a pleasure to hear how much you enjoyed your experience. Our emerald jungles, beautiful lagoons, and pristine sands are truly breathtaking, and we are delighted you agree. Thank you for your wonderful review, and we look forward to welcoming you back someday in the not-so-distant future. Sincerely, Daniel Scott Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,078 - $3,010 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Travelocity, Cheap Tickets and Odigeo so you can book your Rosewood Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
130 questions
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Questions? Get answers from Rosewood Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everything is exceptional...”
 of 5 bubbles fernir2014, 30 Nov 2016 | Read review
“The lagoon suites are far larger than the rooms on the ocean. ”
 of 5 bubbles Y1864BXsusanr, 29 Nov 2016 | Read review
“Splurge for the beach front suites, you won't regret it!”
 of 5 bubbles JasonM751, 28 Nov 2016 | Read review
“Every villa is great. Just depends if you want to be closer to beach or spa.”
 of 5 bubbles cathygD1866KE, 21 Nov 2016 | Read review
“The Ocean view room was beautiful with a walkout directly to the plunge pool and beach”
 of 5 bubbles 314brandiw, 21 Nov 2016 | Read review
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