Very good experience , I was too happy on stay there, Service is to good, Employed are so friendly, I was very comfort to stay this place, I will higly recommended all people to stay this place and there cost is low
Such a unique place in a special setting! We were wowed from the moment we stepped foot onto the resort and traveled to our bungalow down the picturesque lagoon… we saw adorable turtles and heard beautiful birds calling - it’s almost easy to forget how close the ocean is and all of the beauty that goes along with the beach, when surrounded by such a lush jungle environment; truly the best of all worlds when it comes to grounds of this resort! Colorful & fragrant flowers, natural stone, gorgeous architecture and an overall design aesthetic that is cohesive, natural, clean and beautiful. This was my third time visiting and I will be returning many more times! In addition to the beautiful surroundings - the service is bar none! The staff not only anticipate every one of your needs, but they do an amazing job at anticipating your wants, as well (with small touches like placing a cool bookmark in the books you leave out or leaving a lens cloth by your sunglasses)! Communicating with your butlers via the app was easy and they always met us during the day to check in. The food is perfectly plated and incredibly delicious and we felt educated about the origins of each item. La Ceiba was especially fantastic and definitely an ‘experience’, not simply a meal. I will truly remember that night as one of the best meals of my life and a very special evening - definitely worth the price!…
Overall it was an OK experience compared to other resorts. We rented an ocean view rooftop suite which was nice, however during our stay our pool pump was broken and the pool water was cold. It was heating finally on the day we departed. The whole butler concept is kind of useless. We didn’t get very good recommendations and it wasn’t an elevated experience. The staff is very nice and they do a good job. The fitness facility wasn’t very impressive. The restaurants were hit or miss. Some really good and others ridiculously bad. We will definitely return to the area but I doubt we will return to this resort. It’s possible our experience is an outlier. Good luck.
The Rosewood Mayakoba is so breathtaking, so beautiful, and so magical that it is hard to know where to begin a review. It is an expensive splurge that is so worth it we began discussing when we could return almost as soon as we arrived. Set around an ancient system of shimmering lagoons that wind their way towards mangroves and the Caribbean, the rooms are private, peaceful, and exquisitely appointed. We didn't leave our room the first day . There are a variety of dining options- including many different set dinners on different days- and we didn't quite get the hang of it so be sure to ask. Every meal was delicious. Pumpkin seed crusted ribeye on the beach, shrimp tacos, huevos rancheros - it was all amazing. This property and the staff here are really doing something right. We just came from the Rosewood Baha Mar where we felt completely ripped off. Interestingly, the prices are not dissimilar here, but there are so many extras (bottle of mezcal and accoutrement waiting for us in the room), flourishes (complimentary fresh pressed juice in the mornings), and nice touches (luxurious after sun balm placed in the bathroom one afternoon) that it feels completely different. If you need to recharge, escape, luxuriate, or even just remember what it's like to wake up to the sound of birds, you won't regret your stay here. There's a reason that so many other guests we encountered were returning for their 4th, 5th, or even 10th trip. Thank you to the staff for making us feel so warmly welcomed and for taking exquisite care of us. We'll be back. …
We just returned after spending the most amazing week at the Rosewood Mayakoba. Our trip was split between 3 days in a gorgeous lagoon suite and then 4 days celebrating my 60th birthday in the Founder’s Villa. From the moment we arrived, the level of service was unsurpassed. Every single person we encountered went above and beyond to make us feel welcomed and special. From the room to the pool to the restaurants -everything was fantastic! The Founder’s Villa then took experience from fantastic to above perfection. We entertained our group every day and night and I cannot express my gratitude enough to thank everyone who made my birthday a memory never to be forgotten. This was our first time at this resort and we cannot wait until we return! Thank you so much from the bottom of our hearts❤️❤️…
The setting and the staff are what brought us back to Rosewood Mayakoba. We had an incredible New Year’s weekend. La Ceiba, the parade, the fireworks and the band on NYE were delightful. The spa and nearby wellness suites are great combination for a relaxing, private experience.
Paradise?well if this isn’t paradise….then I don’t know what is? We came here mainly for The gold course, which is exceptional. But the rest of the resort really blow our minds. So amongst a series of islands and mangroves, a lot of thought and love has gone in the development of this resort. I would stay here for the rest of my life if I could. Just need to win the lottery.
Property is great, area is nice to explore on bikes, and the service is over the top. From check-in, to dinner reservations on site and off site, to the adult pool waiters, breakfast waiters and out butler, it was amazing.
This was our second visit to this resort and we absolutely loved it. The service is top notch and the staff are very friendly and helpful. The rooms are big, bright and the ambience is great. Finally the facilities and food is also top class. We had to make an unscheduled hospital visit during our stay and the resort could not have been more helpful, proving both transport and someone to come with us and help with translation etc. I could not recommend this resort more!
Just back from a second visit to this property. Early-mid December is a wonderful time to visit - very good weather, beautiful holiday decorations going up, but just off high season so everything feels very relaxed. The staff are wonderful, the facilities are wonderful, everyone is very focused on your vacation being the best it can be. Highly recommend.
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