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Rosewood Mayakoba

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1,465 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Reviewed 2 weeks ago

We just returned from our 5 day stay at the Rosewood Mayakoba which was truly an amazing experience and one we will never forget! We were visiting for our 10 year Wedding Anniversary. The Service was incredible from the moment we arrived at the airport, checking into the resort, to our wonderful butlers Juan and Emanuel, to the service we...

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5Thank Brandi W
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brandi W, It is wonderful to know you had such an unforgettable experience. For an occasion as special and important as your 10-year anniversary, we are honored that you chose to celebrate it with us. Our unique amenities and beautiful location are meant to make stress melt away, and we are happy to know you found such ease and...

Reading
Reviewed 2 weeks ago

Outstanding service, fantastic accommodation and great food. A complete an utter luxury stay, with wildlife on your door step, wonderful environment and lovely beach area. Tavo & Elaine (our butlers) were amazing, Fermin on the golf buggy was very welcoming and always remembered our names. The little touches of luxury made a huge difference, we had a lovely time. Would...

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3Thank HNMW04
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear HNMW04, Thank you for this lovely review. Surrounded by a mile of Caribbean sand and an emerald jungle, the location and architecture of our hotel is designed to provide a serene oasis for our guests, and we are elated that this contributed to your experience. Along with Tavo, Elaine, and Fermin’s service, it was our pleasure to introduce you...

Lincolnshire, United Kingdom
Reviewed 2 weeks ago via mobile

My wife Lesley May and I have recently returned from an 11 night stay at this fantastic resort hotel having had one of the best vacations ever. From the moment we were greeted on arrival to our reluctant departure we were thoroughly spoilt with charm and attention by all the wonderful hotel staff. The location is beautiful, the suites are...

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4Thank fossie125
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear fossie125, For a well-deserved vacation, it was our pleasure to welcome you to Rosewood Mayakoba. We greatly appreciate your enthusiasm for our property and are thrilled to hear you felt touched by the attention of our team. When you travel to our environmentally-focused surroundings, it is our personal, heartfelt joy to provide you with the service you need to...

Seattle
Reviewed 2 weeks ago

My brother won a sales award package to the Rosewood Mayakoba and took me along. We stayed in a beautiful mid range suite with a butler and an incredible staff. The amenities are superb; massage, Jacuzzi, workout gym, pools, restaurants, beach, etc. I loved riding the bikes provided by the Rosewood resort through the jungle listening to the birds. Playa...

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3Thank Dabe5
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Dabe5, Thank you for taking a moment to review your stay at Rosewood Mayakoba. It sounds as though you embarked on a few adventures and allowed yourself some pampering—a perfect way to experience Mayakoba. We aim to provide warm, attentive service from the moment you arrive and throughout each night of your stay. It is wonderful to know you...

Dallas, TX
Reviewed 2 weeks ago

I spent 5 nights at the Mayakoba and was blown away by the service and attention to detail in this beautiful property. The staff to guest ration seemed like 5 to 1. People were around every corner asking to be of assistance. The rooms were fabulous - large and beautifully appointed. Can't imagine a better place to stay in Playa...

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2Thank 2boysmomTX
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 2boysmomTX, Thank you so much for your kind words. I am thrilled that we were able to help make your getaway so special. Given our intimate number of suite, we do our absolute best to ensure that each of our guests is treated with the utmost care, and I’m pleased to hear that it did not go unnoticed. We...

Reviewed 3 weeks ago

We came here for a babymoon and a quiet, luxurious respite from life. The suites were mind-blowing (huge, beautiful, all as advertised) and the service was amazing (as we have come to expect in Mexico being frequent visitors due to our love of the local work ethic). The food was fine, but nothing to rave over, and everything was incredibly...

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5Thank Tonia P
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Tonia P, We appreciate the time you have taken to share your experience. When in search of a relaxing locale where you can reconnect as a couple, we hope that our private suites and serene atmosphere help you do just that. As you note, we do offer meal plans that exclude beverages other than juice and coffee. You can...

Reviewed 3 weeks ago

Oh goodness cant express how fantastic this hotel is! One of the best hotels in the world by far! Service is impeccable from the butler service to the pool staff who are always attentive to anything you may need! The amenity they placed for my cousins birthday was top notch just simply every little detail . The rooms are to...

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Thank mv v
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mv v, First, happy birthday to your couson! We are thrilled you chose to celebrate with us at Rosewood Mayakoba. Your confidence in our staff and in our resort means so much to us and we are so pleased you had such a wonderful stay. Our team is genuinely interested in providing the absolute best vacation for you and...

Dallas, TX
Reviewed 3 weeks ago

My wife and I spent three nights at the Rosewood Mayakoba in mid October to celebrate our wedding anniversary and had an incredible time. As has been said by many others, the setting is stunning, the resort grounds are beautiful and are very well maintained. However, what truly sets this place apart is the staff. From the minute we were...

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1Thank cebphl
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear cebphl, Congratulations on your anniversary and thank you for celebrating with us at Rosewood Mayakoba. We are humbled to hear that our personalized service is what made this experience truly memorable. We will let Lili, Monica, Christian and Jose Maria know that you took the time to compliment their efforts. Thank you, and we look forward to when we...

Chicago, Illinois
Reviewed 3 weeks ago

The Rosewood Mayakoba is nestled amongst 1600 acres of natural forestation and wild mango groves. It’s immediately apparent why the resort received a Rainforest Alliance Certification for complying with the highest eco-standards. The mile-long drive to the hotel lobby is akin to being on a wilderness expedition, only this excursion leads you to a beautiful oasis. We were greeted with...

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1Thank TravelHound_12
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear TravelHound_12, Thank you for your detailed review of what travelers can expect at Rosewood Mayakoba. Along with providing exceptionally detailed service, our vast array of amenities sets us apart from other resorts in Riviera Maya. In one day, a guest can learn to stand-up paddleboard in the ocean, retreat to our spa for an authentic Mayan massage, explore a...

Yardley, PA
Reviewed 4 weeks ago

We had the pleasure of staying at the Rosewood Mayakoba for our son’s destination wedding in November. Words cannot describe how wonderful the resort and staff are at this resort! If you are looking for a luxury experience where every detail is thoughtfully planned out and your every desire can be met, this is the place for you! We were...

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1Thank naninpa
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear naninpa, Best wishes to your son. It is an honor to have a part in our guest’s milestone celebrations, and we cannot thank you enough for sharing these sweet compliments. We know how important it is to get every detail right for such a special occasion, and we will share your praise with our event planning team. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,078 - $3,010 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
130 questions
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Questions? Get answers from Rosewood Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everything is exceptional...”
 of 5 bubbles fernir2014, 30 Nov 2016 | Read review
“The lagoon suites are far larger than the rooms on the ocean. ”
 of 5 bubbles Y1864BXsusanr, 29 Nov 2016 | Read review
“Splurge for the beach front suites, you won't regret it!”
 of 5 bubbles JasonM751, 28 Nov 2016 | Read review
“Every villa is great. Just depends if you want to be closer to beach or spa.”
 of 5 bubbles cathygD1866KE, 21 Nov 2016 | Read review
“The Ocean view room was beautiful with a walkout directly to the plunge pool and beach”
 of 5 bubbles 314brandiw, 21 Nov 2016 | Read review
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