We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Riviera Princess All Suites Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Riviera Princess All Suites Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,397 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 5,523: English reviews
Start your review of Grand Riviera Princess All Suites Resort & Spa
 Click to rate
Belleville, Ontario, Canada
Reviewed yesterday NEWvia mobile

We stayed here last year, we did the platinum upgrade it was well worth it. The resort is very large, it takes well over 10 minutes to walk from the front lobby end of the resort (at the beach) The resort was very clean , well maintained, and the staff were wonderful.

 Report
Helpful?
Thank Michael S
Innisfil, Canada
Reviewed yesterday NEW

Everything from the suite to the food was fabulous.First resort we visited and didn't get sick.Well worth the money and the nightly entertainment was the best every night.The alacarte restaurants were amazing. The beach was clean and spacious.The service was a ten.The only complaint I had is the towel sign out.Sometimes waited in line for 10 min to either get...

 Report
Helpful?
Thank morsby
Dartmouth, Canada
Reviewed yesterday NEW

I was talking my mother on a AI trip and booked a platinum room on the Sunset side. As many others have indicated, we were checked into the Riviera side--not a big deal for us at all and in fact, we preferred that side because of it's closer proximity to the Platinum section on the beach. As we had read...

 Report
Helpful?
Thank mlrandpkm
Plano, Texas
Reviewed yesterday NEW

The resort was well maintained. Very large so you can move around without bumping into anyone. The Food was mediocre at best. I was very disappointing in the quality of food. The Hibachi is the best restaurant there. The staff was EXTREMELY friendly and helpful. The rooms are clean and spacious.

 Report
Helpful?
Thank Jerry L
Marana, Arizona
Reviewed yesterday NEW

We stayed here in Feb 2017 for 9 days. We normally stay on Cozumel but this was our first experience staying in Riv Maya area. It's a very nice place overall. Rooms are huge in comparison to some I've stayed. Nice couch and table beside bed which gives more room feel. Balcony nice. Beds are all hard in Mexico but...

 Report
Helpful?
Thank Dino033
Ottawa
Reviewed 2 days ago NEW

We travelled to the Grand Riviera Princess in early December, 2016. We booked a swim up suite, which I found to be well worth the upgrade. We are beach people, but it was nice at the end of a long hot day to walk outside of your room and go for a dip without having to put your shoes on....

 Report
Helpful?
2Thank LadyInOttawa
Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear LadyInOttawa: First of all, thank you very much for sharing your experience with the Trip Advisor community, it is very grateful to hear that you had an excellent vacation, in Grand Riviera Princess Hotel we worked to create unforgettable experiences and we are happy to know that in your case we fulfilled it. We hope to have the privilege...

Reviewed 2 days ago NEWvia mobile

Great to have an adult area on the beach. we like sitting at a bar but only found one with seats. The bartender's were awesome, thanks Alejandro and Paulino for a wonderful time!!!!! Thanks also to Enrique!!! Great people and very hard workers.

 Report
Helpful?
2Thank Ellen K
Pilar O, Community Manager. at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Ellen K: Thank you for sharing your comment with the Trip Advisor community. It was a pleasure to host you at Grand Riviera Princess, we will send your comments to Alejandro, Paulino and Enrique. Comments like it's yours motivate us to continue providing a service of excellence. We hope to host you in the near future. Best Regards.

Waterton Lakes National Park, Canada
Reviewed 2 days ago NEW

We had a great time at this resort. Upgrading to platinum was definitely worth it. Our room had an awesome view of the ocean. The chill out restaurant was well worth the extra dollars particularly if you like lobster. These were the biggest lobster tails we have had. The sports bar was fantastic- great paninis. Liliana was awesome in the...

 Report
Helpful?
1Thank Tamidietrich
Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Tamidietrich: Thank you for sharing your experience with the trip advisor community. It is a pleasure to know that we exceeded your expectations. We will send your comment to Lilliana. We hope to be able to have the pleasure of hosting you again in the near future. Best Regards.

Reviewed 3 days ago NEWvia mobile

Had an amazing time here, room was great, pools are beautiful and so was the beach. Plenty of variety, if you want a fun busy party pool they have that but plenty of nice quiet spots for the rest of us. The food is really good, not over the top fantastic but if you want fantastic at all-inclusive you reallt...

 Report
Helpful?
1Thank shayfish140
Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear shayfish140: Thank you very much for sharing your experience with the trip advisor community, your comments help us to continue continue improving to provide you with excellent service. We hope that you allow us to become your holiday destination in the near future. Best Regards.

Calgary, Canada
Reviewed 3 days ago NEW

Food: Buffets were ok at best, not good, just ok. Focus on quality instead of quantity. The omelette lady is far too slow. It takes 60 seconds to make an omelette. Mexican restaurant and Miso were good. Staff: Great. The cleaning staff are fantastic, tip them well. Pools: Good. They need some serious retiling. Good, not great. Beach: I don't...

 Report
Helpful?
2Thank Richard T
Pilar O, Community Manager. at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Richard T: Thank you very much for sharing your experience with the trip advisor community, reading comments like yours is very useful, because with this we can know our area of opportunity to improve and provide a better service to our guests. We are looking forward that you give us the opportunity to be the destination of your holiday...

9,538 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9171)
Viewed
Room/Suite (953)
Viewed
Pool/Beach Area (1730)
Viewed
Hotel & Grounds (2428)
Viewed
View from Room (263)
Viewed
Business Centre/Function Rooms (28)
Viewed
Bathroom (185)
Viewed
Family/Play Areas (98)
Viewed
Dining (591)
Viewed
1:50
Videos (12)
Viewed
Other (2883)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (26)
Viewed
Beach (14)
Viewed
Junior Suite (32)
Viewed
Junior Suite Deluxe Pool (39)
Viewed
Laguna Villa Suite (45)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (40)
Viewed
Pool (10)
Viewed
Dining (28)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (17)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (3)
Viewed
View from Room (3)
Viewed
Dining (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.7 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 213 in Playa del Carmen
4,491 reviews
4.9 km away
The Reef Coco Beach
The Reef Coco Beach
#102 of 213 in Playa del Carmen
3,385 reviews
37.3 km away
Grand Palladium White Sand Resort & Spa
Show Prices
Show Prices
Show Prices
27.1 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,803 reviews
37.1 km away
Grand Palladium Colonial Resort & Spa
12.0 km away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4,616 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $258 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com and Jetsetter so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#25 Business Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#47 Luxury Hotel in Playa del Carmen
#55 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travellers.
1,587 questions
Ask a question

See all questions (1587)

Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very nice from what I seen.”
 of 5 bubbles morsby, 21 Feb 2017 | Read review
“7000 block- closer to buffets/pools, far from beach. Ask for ground floor--views aren't worth climbing all those stairs!!”
 of 5 bubbles Dino033, 21 Feb 2017 | Read review
“Room 4115 had a great view of the ocean”
 of 5 bubbles Tamidietrich, 20 Feb 2017 | Read review
“Family Club”
 of 5 bubbles 764richardt, 19 Feb 2017 | Read review
“Platinum area, any room”
 of 5 bubbles Jen181792, 18 Feb 2017 | Read review
5 of 5