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Grand Riviera Princess All Suites Resort & Spa

AMOMAUS$192*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/05/2017 12/05/2017
1 room 2 adults 0 children
US$260*
US$192*
US$260*
US$260*
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Grand Riviera Princess All Suites Resort & Spa
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7,668 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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Showing 5,722: English reviews
Ottawa, Ontario, Canada
Reviewed 3 June 2015

This resort is huge but very clean. The rooms and grounds are kept clean. Never had any issues there. The food is another story. It was awful. The everyday buffets were tasteless and needed overhauling. A lot of carb items offered and most things had sat out far too long to have any taste left in it. When booking reservations...

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Helpful?
5Thank Cynthia S
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear CynStew, First of all we would like to apologize for your dissapointment in your recent vacation with us. Our clients' opinion is of utmost importance since is our main source to improve our services. We deeply regret not having been able to full fit your expectations on your last visit, your impression will help us a lot to keep...

New York City, New York
Reviewed 3 June 2015

We visited the hotel in May 2015 (VERY hot and humid). The hotel itself- good food, very kind waiters, GREAT Platinum butler services at the beach (Ms Margarita YOU ARE FANTASTIC !!!!). We would recommend the hotel only for families with children and/or to couples with low expectations. We truly recommend to consider booking the platinum rooms since you get...

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5Thank Dorota M
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Dorota, Allow me to express my sincerest apology for the impression caused by our staff at the front desk. It is our goal as a Resort to provide the greatest service and care as well as attending all of our guests’ needs with love and appreciation. Please rest assured that we will pass your comments to staff involved in...

London, United Kingdom
Reviewed 3 June 2015

Me & I partner stayed at the Princess Riviera In May 2015. We had a great time, the weather was fantastic, the beach was ok there was alot of sea weed in the water & along the edge, snokerlling was not possible unless you paid for a trip. As a British woman I do like to lay topless on the...

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2Thank kelly696
West Tennessee
Reviewed 2 June 2015

Exceptional vacation and great value at the Grand Riviera Princess. I just returned from staying at the resort after reading the reviews took the suggestions others wrote. We stayed in the Platinum Riviera side on the 3rd floor to avoid mesquitos. I think I only got one bug in the room all week. I travelled with my elderly mother since...

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3Thank memixerWestTennessee
Leeds, England, United Kingdom
Reviewed 2 June 2015 via mobile

We wanted 12 nights all inclusive relaxation and sunshine - mission accomplished grand princess Riviaria! A few points I didn't see when I was researching our trip: This is a huge resort It is super clean - amazingly clean The grand riviaria and sunset are all one resort - you can use all the facilities seamlessly its one resort. Takes...

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4Thank Danielle C
Reviewed 2 June 2015 via mobile

Me and my partner have just returned from a 2 week stay from the grand riviera princess and had the most fantastic amazing time. Check in was a breathe of fresh air easy and quick got our keys and had a train deliver us to our door by which time our bags was already in the suite . The room...

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4Thank Alyson S
Reviewed 1 June 2015 via mobile

Me and my girlfriend, in our 20's, spent 2 weeks here from the 15th May to the 30th May. Check in was quick and easy and we managed to find our room pretty quickly considering the size of this resort. The cleanliness of this hotel is amazing. The rooms, the restaurants, the pools, the grounds.... everything. It's spotless. The food...

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3Thank Rob U
WV
Reviewed 1 June 2015

My husband and I were celebrating our 10 year anniversary. We usually stay at smaller resorts, but found this to be a pleasant experience. The "adults only" area on the beach was great! Lovely resort, fantastic staff, great pool, comfortable room, excellent food. The beach is not great. Nothing they can do about it, it is rocky and was covered...

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3Thank Karen M
Nottingham, United Kingdom
Reviewed 1 June 2015

We stayed here from May 2nd to May 13th and couldn't have had a better time. We travelled from the Uk - a party of 3, and met our Canadian relatives for their wedding at the resort. They were staying in the Sunset side and us in the Princess. It was easy meeting up with them at the pool etc....

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11Thank Chul7
Cincinnati,OH
Reviewed 31 May 2015 via mobile

Overall: First off, this resort is beautiful, the grounds and rooms were wonderful. We traveled in a large group of couples (about 20) and this is what became one of our first issues. The employees seem very unhappy/overworked/underpaid. We have never been to a resort with so many unhappy workers. Food/Service: Everywhere we went on the resort the employees would...

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10Thank AndiC47
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear AndiC47, What a big disappointment to read your bad review ,we would have truly appreciated knowing of these inconveniences immediately in order to take action , unfortunately nothing was reported. We really hope you will change your first bad impression regarding our resort and in a future we highly recommend you to contact our customer service , giving us...

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $250 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#32 Green Hotel in Playa del Carmen
#44 Top resorts Hotel in Playa del Carmen
#48 Luxury Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travellers.
1,741 questions
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Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“laguna villa suite!!”
  • shower on lower level, laguna villa suite! its outdoors! amazing!
mk2k2, 25 Apr 2017 | Read review
“Get the platinum package and stay at a room facing the ocean !! its gorgeous.”
jeffkH724JN, 24 Apr 2017 | Read review
“Ask for a room that's facing away from the pools if you want some peace and quiet.”
H8793PVericg, 24 Apr 2017 | Read review
“We received our "gift" of liquor on th day we left! Not very helpful.”
kristaf487, 22 Apr 2017 | Read review
“Pool swim out is awesome”
brittanymira, 21 Apr 2017 | Read review
5 of 5
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US$192* /night
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Prices are for 1 room, 2 adults
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