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Grand Riviera Princess All Suites Resort & Spa

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Traveller (10702)
Pool & Beach (2009)
Room & Suite (1748)
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Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(631 reviews)
“fondue”(409 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (9,480)
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7,067 results
Traveller rating
2,966
2,253
1,046
447
355
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2,966
2,253
1,046
447
355
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All reviewssports bara la carte restaurantsfondueplatinum suitemama miaplatinum areala fleurplatinum conciergechill out barplatinum poolthe grilllas olasprivate pooldays in advancewater shoesseafoodfree room service
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2,211 - 2,215 of 7,067 reviews
Reviewed August 4, 2016

We visited here on the 6th July for 2 wks, had a fab time , hotel in general was very clean, restaurants were good, I personally am a very fussy eater but I always found something, yeh the buffet is repetitive but that's in all...More

3  Thank ayton3
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded August 5, 2016

Dear ayton3, Thank you for taking the time to share your feedback of your recent stay. Thank you very much for choosing The Grand Riviera Princess to stay on your vacation, your opinion is very important to us. We hope very soon for another rejuvenating...More

Reviewed August 4, 2016

***This place is a must see ***, family friendly *** great set up - its a big resort and it takes a bit of a walk to the beach, for the lazy ones there is a shuttle every 15 mines so no big deal*** The...More

2  Thank Jola01
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded August 5, 2016

Dear JennaK831, We appreciate the time you took to write your comments on TripAdvisor, also we invite you to soon return to his second home The Grand Riviera Princess in Playa del Carmen to offer you an even better experience. Sincerely,

Reviewed August 4, 2016

This hotel was absolutely amazing!! It is really big so you do have to do some walking if you don't want to wait for the trollies to come but from the beach to lobby is probably a 10 minute walk. We came with 6 girls...More

1  Thank JennaK831
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded August 5, 2016

Dear JennaK831, Thank you for taking the time to share your feedback of your recent stay. Thank you very much for choosing The Grand Riviera Princess to stay on your vacation, your opinion is very important to us. We hope very soon for another rejuvenating...More

Reviewed August 3, 2016 via mobile

We had a great time all around! The resort was enormous and it takes a bit to walk any where but no big deal for us anyway! The food was ok... But we ate a lot in town just because we like trying new places....More

1  Thank Aaron M
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded August 5, 2016

Dear Guest; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how...More

Reviewed August 3, 2016 via mobile

We went to celebrate my In laws 50th wedding anniversary ! The staff were very gracious and friendly . The resort was very clean and the grounds very well manicured . Beach service was amazing , Jema and Ale went over and above to make...More

2  Thank Mim M
Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded August 5, 2016

Dear Mim M, Thank you for taking the time to share your feedback of your recent stay. Thank you very much for choosing The Grand Riviera Princess to stay on your vacation, your opinion is very important to us. We hope very soon for another...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$169 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#58 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#58 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (10702)
Pool & Beach (2009)
Room & Suite (1748)
Dining (718)
Family and Play Areas (123)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
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Room Tips
"Tissues needed and bathroom supplies could be topped up more regularly"
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"Well worth upgrading to Platinum, more extras. Some rooms have swim up entrances."
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"Vegan and vegetarian food is very poor and could be better and better Lebeled"
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"Liked the Platinum but wish had gotten beach villas so could walk into a pool from patio."
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