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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    2017-08-10 2017-08-11
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    US$266
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    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (543 reviews)
    “fondue” (368 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 10Aug 11
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,104)
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    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews

    2,261 - 2,265 of 6,043 reviews

    Reviewed 21 August 2015

    We celebrated our 25th wedding anniversary by bringing our children and their significant others. In total we were 9 people. I had requested to be close by each other when we booked. Upon arrival we had to wait as our rooms weren't quite ready. No...More

    2  Thank travelindreamer
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 26 August 2015

    Dear Client, We apologize for any inconveniences you may have experienced. We are really sorry for not being able to fulfill your expectations with our services. We are glad to find out that there were some aspects you find worth to mention, especially our beautiful...More

    Reviewed 21 August 2015

    Myself and about 9 other friends traveled to the Grand Riviera Princess resort for a bachelorette party in August 2015. This was the hotel chosen for us by the friend who organized the trip. It wasn't my particular preference. The hotel is about an hour...More

    3  Thank V1210
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 26 August 2015

    Dear Client, Thank you for having chosen our hotel for your holiday and for taking time to post a review on TripAdvisor. I truly regret to acknowledge that our gastronomy offer could not meet your expectations nor ensured you a pleasant experience as it is...More

    Reviewed 19 August 2015

    First and foremost, when we arrived we were all asked to wear bracelets to identify us as being part of the resort. My husband cannot wear plastic due to an allergy and this was the first "issue" we had. My husband was given the bracelet...More

    18  Thank SarahA0927
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 24 August 2015

    Dear Client, We truly value your comments and the time you took to write them. Our main goal is to create memorable moments to all our guests, we are very sorry to learn that you experienced some inconveniences during your stay with us. We are...More

    Reviewed 18 August 2015

    For our belated honeymoon, my husband and I reserved a room in the adults only Laguna Villas from 8/10/15 - 8/14/15. This was the first trip to Mexico for both of us, so we were not sure what to expect. The Villas and the amenities...More

    7  Thank Miranda P
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded 20 August 2015

    Dear Client We work very hard to make sure all of our guests have a wonderful stay and we are sorry we failed you. Your comments have been shared directly with our executive team as well as their staff so they can hear directly about...More

    Reviewed 18 August 2015 via mobile

    We got married on 2nd June at 2pm in the riviera gazebo which looked stunning once decorated! It was Boiling I would definitely recommend going for a later time as the sun stays out until around 6pm in June for photos and it will be...More

    5  Thank E8LHX
    Response from Obed C, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 26 August 2015

    Dear Client, All the Staff at Grand Riviera Princess is so glad you have chosen our Resort to celebrate your wedding. Your comments motive us to continuously take good care of our valuable guests. Sincerely, we hope to have the privilege of hosting you in...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$191 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #44 Top resorts Hotel in Playa del Carmen
    • #49 Luxury Hotel in Playa del Carmen
    • #57 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Cheap Tickets, HotelsforEveryone, HotelsClick, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (9781)
    Pool & Beach (1893)
    Room & Suite (1464)
    Dining (671)
    Hotel & Grounds (5750)
    Bathroom (209)
    Family and Play Areas (107)
    Business Centre & Event Rooms (28)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nadine F
    25 July 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Cannot post photos on this page
    0
    Votes
    smurf71
    25 July 2017|
    AnswerShow all 2 answers
    Response from BUDDYV | Reviewed this property |
    They are not good about contacting you. I would think they would surely put you next to your children. Demand it at check in. In our experience the food is mostly good overall and there are a lot of choices
    0
    Votes
    Room Tips
    "Laguna Villa for couples is worth the upgrade!"
    Read review
    "The suites are really beautiful"
    Read review
    "Air conditioning in the room is noisy but we slept so well that it didn't bother us."
    Read review
    "Pool Access!"
    Read review
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