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Grand Riviera Princess All Suites Resort & Spa

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Traveller (10574)
Pool & Beach (1995)
Room & Suite (1746)
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(608 reviews)
“fondue”(403 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,184)
There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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6,851 results
Traveller rating
2,859
2,188
1,021
440
343
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2,859
2,188
1,021
440
343
Show reviews that mention
All reviewsa la carte restaurantssports barfondueplatinum suitemama miaplatinum areale fleurplatinum conciergechill out barla vaqueriaplatinum poolthe grilllas olaswater shoesprivate pooldays in advanceseafood
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2,641 - 2,645 of 6,851 reviews
Reviewed 20 January 2016

Perfection does not exist but your are close to it. We stay there 2 times in 2013 and in 2015. Outstanding food and very very clean. Lack of maintenance in 2015. Could be better on that point. Would score it at 85%.More

Review collected in partnership with this hotel
Thank NialaCeldak
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Ivy B, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

Reviewed 20 January 2016

We booked a swim out room and it was amazing. It has ruined any other type of accommodation for me. I have to have swim out from now on. The food was great, the beach was beautiful and the staff was very friendly. I would...More

Review collected in partnership with this hotel
Thank Mark P
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Mark P, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

Reviewed 20 January 2016

The good bits:- Hotel and grounds are very well kept and clean. The food in all restaurants was varied and generally good. There were pools located in various locations around the resort giving plenty of choice for sun bathing. The not so good bits:- As...More

1  Thank Ed L
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Ed L, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectations. All your comments have been passed to the manager of each area to take action...More

Reviewed 19 January 2016

My husband and I stayed here in January of 2016 for 5 days. We came with 4 other couples (all 25-35 yrs old) and two children. Overall, I would give this resort a 7/10. It was very family friendly (maybe too much for our crew)...More

3  Thank Ashley K
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Ashley K Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area...More

Reviewed 19 January 2016

The positive side of this hotel are the accomodations (new, clean, well kept). But food and beverages are really simple and basic for a 4 star hotel in the Mayan Riviera in Mexico. I have stayed in all inclusives before with very good food and...More

2  Thank Andrea B
Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 3 February 2016

Dear Guest, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$162 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$162 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#67 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10574)
Pool & Beach (1995)
Room & Suite (1746)
Dining (704)
Family and Play Areas (120)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
Ask a question
Taylarr L
19 April 2018|
Answer
Response from BUDDYV | Reviewed this property |
Only platinum and laguna can use that area. The only other thing would be 2 less a la cart restaurants and not any top shelf liquor
0
Votes
Charley W
19 April 2018|
Answer
Response from BUDDYV | Reviewed this property |
Dress shorts and sandals are fine as of about 2 years ago
1
Vote
carolinebechamp
18 April 2018|
Answer
Response from BUDDYV | Reviewed this property |
About 35 miles from the airport Pool, beach, and a kid's area
0
Votes
Room Tips
"Up grade to a villa"
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"The villas really are beautiful, with a two person jetted tub and an open air shower."
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"Book all of your shuttles before arrival"
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"Just pick another hotel or choose an AirBnB"
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