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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    2017-11-052017-11-06
    1 room, 2 adults, 0 children
     2 people have started booking this hotel
    US$218
    US$159
    SAVE US$59
    US$218
    US$162
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (567 reviews)
    “fondue” (374 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$159
      View Deal
    • Check booking site for details
      US$218
      View Deal
    • Check booking site for details
      US$162
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    View all 5 deals
    Write a Review
    Reviews (8,464)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
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    2,661 - 2,665 of 6,290 reviews

    Reviewed 7 July 2015 via mobile

    We had a wonderful time at the Grand Riviera Princess resort! We booked our trip through Vacation Express and then upgraded to Platinum, which was very reasonable (priced...about $190 usd). The entire resort was very well manicured, the staff were are very accommodating and sweet,...More

    3  Thank Brenda G
    Reviewed 7 July 2015

    Upon arrival, we could not get help with our bags by the bellman. I attribute it mostly to the lack of proper staffing. We were never asked to have our bags taken, nor could we get the attention of a bellman to help us. We...More

    6  Thank Keith F
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded 15 July 2015

    Dear Client, First of all we want to thank you for the time you took to write your comments. We will make our proper arrangements in order to improve our service, the feedback from our guest helps us to improve our service and achieve our...More

    Reviewed 7 July 2015

    This Hotel is in stunning grounds but too big. We only stayed 3 days as we moved next door to the Platinum suites. The first room we had was disgusting with a smashed floor tile which with bare feet you may well have caught hour...More

    2  Thank Tony P
    Reviewed 7 July 2015

    Went there on our honeymoon in March of 2012. We had a platinum room on the 2nd floor facing the beach. However we could not see it due to the mangroves. To see water you have to be on the top floor which we found...More

    Thank rusbridezilla
    Reviewed 7 July 2015

    This hotel is the worst I have ever stayed at in Riviera Maya. The staff has no clue on what is going on. They seem to not want to pay for any air conditioning, even at their "a la carte" restaurants. It is not really...More

    6  Thank AGon123
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded 15 July 2015

    Dear Client, It is a shame you did not receive a good service and we apologize for not meeting your expectations. Please consider we will review your comments and we will correct the opportunities for improvement our service. On the other hand, we would love...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$171 - US$516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
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    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Dining (678)
    Hotel & Grounds (5957)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sponsored by:
    Sandos Caracol Eco Resort
    12,880 reviews
    .50 km away
     
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    1,551 reviews
    .70 km away
     
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    9,734 reviews
    .80 km away
     
    Hotel Peter Pan
    1 review
    .06 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    vie_voyage
    21 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    The smell , if any, would be from the standing water in the mangroves. It never affected us though
    2
    Votes
    ismaelito j
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    It does have some rocks and weeds but you can swim. The best spot for a sandy bottom in my experience was straight out after you cross the wooden bridge
    0
    Votes
    carsunsyl
    19 October 2017|
    AnswerShow all 2 answers
    Response from ramblindan2017 | Reviewed this property |
    Hi, Sadly the Platinum Riviera or Sunset side doesn't have much of a view. I believe people who book them are expecting more as far as a view and are disappointed . In Riviera there are no actual rooms that really face the... More
    1
    Vote
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