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Grand Sunset Princess All Suites Resort

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1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,188 Reviews from our TripAdvisor Community

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Showing 6,760: English reviews
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Erial, New Jersey
Reviewed yesterday NEW

I had a wonderful time...lots of fun, lots of activities. Food was good and the staff were very courteous and went out of their way to assist. I loved the pool and the beach. There was always something to do. The rooms were beautiful.

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Helpful?
Thank turners_0612
Grand Rapids, Michigan
Reviewed yesterday NEW

The Jr deluxe room was beautiful as we're the pools and the grounds. The food was pretty good, especially the Italian restaurant. Service was good, specifically Susanna at the swim up pool and Aaron at the swim up bar. The coaties are numerous and out of control.

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Thank ckcolton
Saskatoon
Reviewed yesterday NEW

This is the second straight year that my wife and I stayed at the Grand Sunset Princess in the Platinum area. Fantastic resort. Very impressed with the staff, especially Sebastien in the Sunset Platinum Lounge who provided excellent service and a constant, welcoming smile. Also, I would like to recognize Veronica in the Sunset Snack Bar. We met her last...

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Helpful?
1Thank Leo P
Calgary, Canada
Reviewed yesterday NEW

The positive things about the vacation, was the grounds were kept so clean, you were able to smell the bleach on the walkway. Rooms were kept clean, had to get a light bulb changed in the room. I always got early to get a beach chair before 7am, beautiful sunrises. The food was OK, if you ate at the buffet...

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Thank Barb Z
Winnipeg, Manitoba
Reviewed yesterday NEW

Sensational trip! Would highly recommend this resort to anyone even with small children. We had an amazing stay, wish we could have stayed longer!!! The staff and all the amenities where superb! there was always something to do or see. The resort never felt overcrowded and there where always chairs available by the pool and food and drinks near by.

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1Thank manddwiebe
Reviewed yesterday NEW

I was worried after reading many negative reviews that perhaps I had selected the wrong resort but I was very pleased to set all worries aside. We booked through sunwing and we stayed on the Riviera side of the resort. Check in was quick and well organized. The resort is quite large and offers many areas for group activites at...

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Thank Louise F
Reviewed yesterday NEW

We had a very relaxing and fun stay at the Grand Sunset Princess. The resort is very large but the grounds were so beautiful we looked forward to the walks (and there is a tram for those that don't). Also walking felt good with the amount of food and drink we were consuming! The resort size also ensured there was...

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1Thank Katherine H
Reviewed yesterday NEW

Just returned from a week at Grand Sunset Princess...great property, restaurants and amenities! I would like to give a shout out to a few employees who really went out of their way to make our stay even better...Roberto and Fredi in the Sports Bar (we went in for Bloody Mary's every morning)...Jose and Carina at the Chill Out Bar (Jose...

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Helpful?
1Thank Gina M
Centreville, Virginia
Reviewed 2 days ago NEW

Positive points... 1. The grounds are well maintained and the staff are excellent. The housecleaning staff is top notch. Everyday someone was calling or asking me if there was anything we needed or could do for us? If you have time to find missing pool tiles, what kind of vacation are you having? 2. There are many activities going on...

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Thank deemj52
Reviewed 2 days ago NEW

My Husband and I recently got married at this resort and the resort did an amazing job and our wedding co-ordinator that the resort provides you with was fantastic! They are very accommodating to any special request you may have for your wedding. I would highly recommend this resort if you are thinking of a destination wedding! The photography company...

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Helpful?
Thank Hilary A

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $220 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,024 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“$5.00 a day!”
 of 5 bubbles turners_0612, 21 Feb 2017 | Read review
“I had emailed the hotel to request an upper level room with an ocean view and they did not even bother to reply.”
 of 5 bubbles leop518, 21 Feb 2017 | Read review
“Junior Suite”
 of 5 bubbles 141barbz, 21 Feb 2017 | Read review
“if you would like a quiet room a swim out room is not the best option for you”
 of 5 bubbles 556hilarya, 20 Feb 2017 | Read review
“We were located middle of resort overlooking pool area, loved the location but we also love to walk so that didn't bother us.”
 of 5 bubbles 1LisaF1, 19 Feb 2017 | Read review
5 of 5