We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Sunset Princess All Suites Resort

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Grand Sunset Princess All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,029 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,621: English reviews
Palatine, Illinois
Reviewed yesterday NEW

This was my first time visiting Mexico and doing an all-inclusive. I thought I'd mention that first since my review may be biased. I went with my mom and sister as a family/friends girls trip. Additionally, I had paid for a junior suite which seemed to affect the overall services provided and quality of customer services. Here is a brief...

 Report
Helpful?
2Thank Nina B
Innisfail, Canada
Reviewed yesterday NEW

Our first time at this resort, we are however seasoned Mexico visitors. This resort is very large and quite confusing at first. We booked with Grand Sunset yet ended up staying in the Grand Riviera. This is not a complaint as much nicer portion, just was not explained very well to us on check in. We had a swim-up room...

 Report
Helpful?
1Thank globug5
Pittsburgh, Pennsylvania
Reviewed yesterday NEW

We stayed here for a week with friends and family. Everyone had a great time! The food and service was very good. We especially liked the Tequila pool bar. The bartenders, Roberto Clemente (Yes that was his real name) and Freddy, were fantastic. They really made our pool time fun. We also enjoyed just hanging out in the lobby and...

 Report
Helpful?
Thank Kevin H
Midland, Canada
Reviewed yesterday NEW

My friend and I went January 7-14th. Yes the resort is huge but we really didn't mind walking. The resort grounds are absolutely beautiful and clean. Check in was quick and our room was very nice. There are many pools, we only swam at two, but usually hung around the main pool. The afternoon entertainment is fun with good music....

 Report
Helpful?
Thank travelbug0423
Reviewed 2 days ago NEW

Dear friends, We come a family 3 adults with my baby of 2 years and 4 months. I want to first make a complain of the small train driver then I will make an overall comments on the hotel. We went to the kids club and it was closed, people say that it was too late for baby to play...

 Report
Helpful?
Thank Yu L
Reviewed 2 days ago NEWvia mobile

We had lots of fun at Grand Sunset. We went with a group of friends. We enjoyed pool hopping and bar hopping in the day. We hung out with bartenders Rene and Airon at the pool bar and they were so much fun! They made delicious drinks I has never heard of before. Hugo and Garcia were also good. We...

 Report
Helpful?
Thank Laurareviewsbylaura
Toronto, Canada
Reviewed 2 days ago NEW

This is my second time attending the resort. I initially went in 2013 (in August) closer to when it first opened and recently went in 2017 (in January). 5 years apart however the changes were all positive. From the staff, resort, the food, the cleanliness, the rooms, the pools, the beach, the bars - everything was exceptional!! I had a...

 Report
Helpful?
4Thank nisharaoow
Canton, Ohio
Reviewed 2 days ago NEW

We had an amazing week at the resort. There were many activities to partake in as well as entertainment. The rooms were very clean and the mini bar was fully stocked daily. The one issue that we had was out hot tub on the balcony didnt get hot. We ran the water for quite awhile but it just remained cold...

 Report
Helpful?
1Thank Eric M
Golden, Colorado
Reviewed 2 days ago NEW

The Grand Sunset Princess is part of a 3 resort property. The Sunset, the Riviera, and the adults only Yucatan. We stayed on the the Sunset side which shares all amenities with the Riviera. There are numerous restaurants, outdoor grills, and bars throughout this large property. The center of the resort stretching from the lobby to the beach is essentially...

 Report
Helpful?
1Thank Marc M
Reviewed 2 days ago NEWvia mobile

We stayed at grand sunset for the 2nd time and weren't disappointed. We opted to stay in the platinum suites and would definitely recommend. Suites 4115-4122 have the best ocean views. Platinum beach bar service was awesome. Our server all week was Laura, and she was so wonderful. All the other staff throughout the hotel were so friendly and helpful....

 Report
Helpful?
1Thank Sayulitasummers

9,236 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8920)
Viewed
Hotel & Grounds (2070)
Viewed
Dining (528)
Viewed
Room/Suite (1057)
Viewed
Pool/Beach Area (1849)
Viewed
View from Room (315)
Viewed
Family/Play Areas (66)
Viewed
Business Centre/Function Rooms (39)
Viewed
Bathroom (179)
Viewed
1:38
Videos (20)
Viewed
Other (2797)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Dining (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
4.9 km away
The Reef Coco Beach
The Reef Coco Beach
#100 of 213 in Playa del Carmen
3,317 reviews
12.3 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,364 reviews
37.3 km away
Grand Palladium White Sand Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 km away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#75 of 213 in Playa del Carmen
7,277 reviews
31.1 km away
Bel Air Collection Xpu Ha Riviera Maya
32.9 km away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 26 in Puerto Morelos
2,098 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $231 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
965 questions
Ask a question
Brooklyn, New York
over a year ago

See all questions (965)

Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in building six and had a great room with sun all day.”
 of 5 bubbles globug5, 20 Jan 2017 | Read review
“Just pay attention to their shuttle train driver”
 of 5 bubbles 858yul, 19 Jan 2017 | Read review
“If we return we would def. get a swim up room”
 of 5 bubbles F216LLericm, 19 Jan 2017 | Read review
“Rooms at each end of the resort are quieter. Rooms centrally located are noisier due to the daily entertainment.”
 of 5 bubbles Marc721, 19 Jan 2017 | Read review
“inside view garden or pool view”
 of 5 bubbles AJLAROCK, 17 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay