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2017-12-24 2017-12-25
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    2017-12-24 2017-12-25
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    Traveller (10023)
    Pool & Beach (2137)
    Room & Suite (1651)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (802 reviews)
    “fondue” (506 reviews)
    “sunset side” (381 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (9,188)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 7,553 reviews

    Reviewed today

    Outside of one incident at hibachi,all went well. Management has to stop telling customers that their employees will pay the difference when things go wrong. Obviously we are not going to let employees absorb the cost when they make very little in pay. Management needs...More

    Review collected in partnership with this hotel
    Thank robertjM7511BJ
    Reviewed today

    Our trip was outstanding. We stayed in Platinum suites and thoroughly enjoyed our entire trip. I will include the very few negatives at the end. As Platinum guests we had access 24 24/7 concierge, 24/7 room service, a private pool with butler service, well too...More

    Thank Jerry R
    Reviewed today

    Overall the resort is nice. Would not go back again until changes are made. The room furniture needs replacement as it is old and broken. Room fridges don't all work and the front desk people are of no help at all. You would get more...More

    Review collected in partnership with this hotel
    Thank roger_neal55
    Reviewed today

    Spent a week enjoying the beautiful beaches and pools. Lovely resort, large, comfortable rooms and the staff was the best. Definitely would return and ask for the Riveria section. Friends said the tennis courts were great.

    Review collected in partnership with this hotel
    Thank Patsfan57
    Reviewed today

    could not of ask for anything more perfect than the sunset princess. this is the best resort we ever stayed at .really got your money's worth at this resort. one of the best vacations we ever had, thanks to everyone on at the princess resort.

    Review collected in partnership with this hotel
    Thank 392eddiec
    Grand Velas Riviera Maya
    3,323 reviews
    #3 of 214 hotels in Playa del Carmen
    1 km
     
    Petit Lafitte
    1,589 reviews
    #9 of 214 hotels in Playa del Carmen
    0.6 km
     
    Sandos Caracol Eco Resort
    13,122 reviews
    #83 of 214 hotels in Playa del Carmen
    1.2 km
     
    Grand Riviera Princess All Suites Resort & Spa
    8,654 reviews
    #80 of 214 hotels in Playa del Carmen
    0.3 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$190 - US$458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (10023)
    Pool & Beach (2137)
    Room & Suite (1651)
    Dining (610)
    Hotel & Grounds (5592)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Sandos Caracol Eco Resort
    13,122 reviews
    1.16 km away
     
    Grand Velas Riviera Maya
    3,323 reviews
    .97 km away
     
    Petit Lafitte
    1,589 reviews
    .63 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,654 reviews
    .32 km away
     
    Nearby Restaurants
    Saffron
    283 reviews
    1.42 km away
    Coco's Cabanas
    177 reviews
    .68 km away
    Piaf Restaurant
    106 reviews
    1.09 km away
    Azul Restaurante
    126 reviews
    1.38 km away
    Nearby Attractions
    KayTours
    413 reviews
    1.59 km away
    Co.Cos Culinary School & Catering
    238 reviews
    1.25 km away
    Scuba Libre
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    1.19 km away
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    98 reviews
    .55 km away
    Ask a question
    Questions & Answers
    Julie M
    12 December 2017|
    AnswerShow all 2 answers
    Response from Joyce834 | Reviewed this property |
    They told us it was $50US per person to eat at the Chill out. Did not say anything about that allowed us to use the beach. Most of the days we were at the resort the Chill out was fully booked for private weddings, that may... More
    0
    Votes
    wcurr
    11 December 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Either works. Away from the resort you may get a bit better price with pesos
    0
    Votes
    schutzgs
    7 December 2017|
    Answer
    Response from Joyce834 | Reviewed this property |
    I didn't see anything specified as gluten free but there was a wide selection of food in the buffets.
    0
    Votes
    Room Tips
    "Spend extra to go Platinum"
    Read review
    "Deluxe Junior Suites are a bit more centrally located."
    Read review
    "Pick 1st floor if any mobility issues, as there is limited elevators. (one at each end of resort)"
    Read review
    "deluxe rooms are not much better than jr suite, so if you want an upgrade, spend on platinum, family club or..."
    Read review
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