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Grand Sunset Princess All Suites Resort

Bookit.comUS$169*
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Certificate of Excellence
GreenLeadersSilver level
11/05/2017 12/05/2017
1 room 2 adults 0 children
US$169*
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Grand Sunset Princess All Suites Resort
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8,509 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 7,026: English reviews
bathurst nb
Reviewed 3 days ago NEW

Our first trip to Mexico we were a little skeptical about travelling to Mexico, with all the bad publicity Mexico has been getting, I have traveled extensively throughout the Caribbeans, so I have been to a lot of different resorts...I have to tell you after having read the reviews I cannot understand why people would not give this resort a...

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Helpful?
5Thank cocobean43
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of your recent stay. In Princess our main goal is that you have a great vacation and make you feel comfortable and we’re glad to read we meet your expectations, we will share your kind comments with Hector & Pedro We hope that we will be able to...

Pickering, Canada
Reviewed 3 days ago NEW

We had a swim out room on the quieter side of the resort, it was amazing, very clean, food good, large resort with many levels to choose from, economy, upgrade to swim out, Platinum club, whatever budget you have, always could find a decent lounge chair on the beach, lots to see and do, shopping 15min away ans no pressure...

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Helpful?
3Thank jakey55
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear jakey55, We appreciate the time you took to write your comments on TripAdvisor, also we invite you to soon return to his second home The Grand Sunset Princess in Playa del Carmen to offer you an even better experience. Sincerely,

Edmonton, Canada
Reviewed 3 days ago NEWvia mobile

Resort/Rooms: For the price we payed it was a relaxing vacation but will not return. This place had its ups and downs. Grounds are beautiful with a spectacular new lobby/plaza area. Why don't they have more entertainment going on in the plaza at night? This area also seems to have no air movement which makes it humid at night. The...

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Helpful?
Thank 2MichelleS5
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear 2MichelleS5, Thank you for taking the time to share your experiences with the Trip Advisor community. We have taken all your feedback on board and this will be used constructively to perfect our Grand Riviera Princess experience. We have carefully noted each point you mentioned and will share it internally. We take our guest´s opinions very serious. Feedback is...

Harrow, Canada
Reviewed 4 days ago NEWvia mobile

We spent a heavenly week from April 10-17 celebrating our 25th anniversary. We were in the platinum section and everything was absolutely perfect!! We were the closest building to the beach. We had 7 amazing a la Carte dinners! We ate at Los Olas, La Fleur (very romantic dinner with live piano music during dinner & they played our wedding...

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Helpful?
3Thank Xcape2sun
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Xcape2sun, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area to take action on the matter. We hope that you will not hesitate to visit with...

Hamilton, Canada
Reviewed 4 days ago NEW

Went down there with 11 people 30-35 yrs old and 1 child for destination wedding. I have stayed at 3 resorts along this coast in the last 2 years.. We like a party scene and good pool scene it lived up to our expectations and we had all had a good time. Some of us were dancing up near the...

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Helpful?
2Thank Carl R
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Carl R, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We will send your comment to our friends and their bosses, they will be honored...

Reviewed 4 days ago NEW

We just returned from a week at the Grand Sunset Princess in Playa and can't wait until next year when we can return again. We booked through Sunwing vacations. We arrived in Cancun and were greeted by the orange shirts of their company and were guided to the transit bus. It was smooth and relaxed. Check in was quick and...

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Thank Mrspetes
Reviewed 4 days ago NEWvia mobile

Beware of the timeshare people!! We fell for it but thank god our credit card company fought for us and we won!! Do not fall for these people. They promise you things that are not true. Resort was great (a little too big for me) but rooms and service was great. Met a lot nice and fun people!

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1Thank toritracy
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear toritracy, First of all, thank you for choosing Grand Sunset Princes as your holiday destination. I regret to hear that we didn’t meet your complete satisfaction. We are always concerned about our guests’ well-being and strive to make their holiday at our property an unforgettable experience. Timeshare is an external company within the hotel, we would like to read...

Reviewed 4 days ago NEWvia mobile

I visited Grand Sunset Princess April 13th to 20th with my boyfriend and another couple (all in our mid 20s) and I read a lot of reviews before going and I just want to review my own experience step by step! BOOKING: When I first booked, I requested a few room extras that I understood were based on availability, however...

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3Thank mirialyslopez
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear mirialyslopez, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. Reviews...

Reviewed 4 days ago NEW

My SO and I just spent 5 days here for my birthday. Our stay was wonderful! The Room: We stayed in the Platinum suites. The rooms were spacious, clean and beautiful. There was a Jacuzzi on the balcony but we didn't end up using it. Room was cleaned nicely everyday and the mini bar restocked daily. The bed was very...

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Helpful?
Thank Nova S
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Nova S, Thank you for sharing us your comments through TripAdvisor. We are so glad to read you enjoy several aspects of our resort. We will definitely take your comments on board in order to keep improving our gastronomic offer, We hope to have a second opportunity to demonstrate you the high-quality standards we are known for. Sincerely,

Calgary, Canada
Reviewed 5 days ago NEW

Myself and my wife selected this resort out of others based on price and star rating, we have stayed at several other resorts, this resort did meet most of our expectations. On arrival we were told to stay seated on the bus because it was much easier for the bell hops to unload the bus, so the driver actually closed...

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Helpful?
3Thank samH6062JV
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear samH6062JV. Thank you for taking the time to share your experiences with the Trip Advisor community. We have taken all your feedback on board and this will be used constructively to perfect our Grand Riviera Princess experience. We have carefully noted each point you mentioned and will share it internally. We take our guest´s opinions very serious. Feedback is...

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $243 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Green Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,153 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were happy with our junior suite”
amybU9251AT, 28 Apr 2017 | Read review
“Ask for one in the middle of the resort lots of walking”
V1196DWdanielg, 28 Apr 2017 | Read review
“Loved our upgraded room. Marble floors, big covered porch, nice sitting area, walk in shower, Jacuzzi tub and mini fridge re-stocked daily. The room was made up fresh every day and looked amazing. Definitely a relaxing atmosphere.”
michaeloO1609FC, 28 Apr 2017 | Read review
“Rooms clean and stocked up everyday”
kevinkD4973AL, 27 Apr 2017 | Read review
“We were in a standard room, but I think the upgrade would have been worth it!”
Canadian0192, 26 Apr 2017 | Read review
5 of 5
Bookit.com
US$169* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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