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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    2017-12-04 2017-12-05
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    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of US$220/night.

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    US$169
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    Traveller (9991)
    Pool & Beach (2131)
    Room & Suite (1646)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (800 reviews)
    “fondue” (507 reviews)
    “sunset side” (380 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (9,091)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
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    3,531 - 3,535 of 7,474 reviews

    Reviewed 11 March 2014

    We just came back from a week (March 3-10 2014) at Grand Sunset Princess. Overall, it's nice an clean. We had a few issues in the room with the mini-bar fridge not working, leaking toilet and leaking A/C. We called the concierge and they send...More

    1  Thank David A
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 14 March 2014

    Dear David! We try very hard to meet the expectations of all our guests and it saddens us when we do not. We take all the feedback that is given to us very seriously, therefore we will work hard to correct the concerns you’ve pointed...More

    Reviewed 10 March 2014

    This place is beautiful! Stayed from March 2nd to the 9th. The buffets weren't that bad but it's food and there are restaurants you can make reservations at just make sure you do it in well in advance,we only ate at the Mexican one and...More

    4  Thank Mary B
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 14 March 2014

    Dear Mary, Thank you so much for your comment on TripAdvisor, we truly appreciate it. Our top priority is to offer an exceptional service to each of our guest. Thank you for your kind words about our staff, this motivates them to keep putting their...More

    Reviewed 10 March 2014

    Spending my 50th Birthday at this resort was all I could have asked for. We highly recommend this resort- had read how large it was and that is not the case. This resort is wide and continuous but easy to move around in. The beach...More

    7  Thank Judy M
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 14 March 2014

    Dear Judy, We at Grand Sunset Princess are delighted that you had an enjoyable stay with us! Please, remember that Playa del Carmen will always be your warm home away from home, and feel free to contact us in case you need any further assistance....More

    Reviewed 10 March 2014

    We were there for our wedding and it went off flawlessly and was amazing. the sunset gazebo for the ceremony was picturesquely perfect, beautiful. the facilities for the reception suited our group size and needs perfectly... it truly was a magical day and everything went...More

    4  Thank emover
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 13 March 2014

    Dear Guest, We would like to thank you for invert your time in this review. Your constructive words are greatly appreciated as we are certain your review will prove invaluable to other travelers. It is nice to hear that you enjoyed our facilities and services....More

    Reviewed 10 March 2014

    This resort is great. I read the bad and good reviews and am starting to wonder about the bad reviews. First you are in a different country so don't expect the food to be exactly like home. Sure the resort is big but it is...More

    5  Thank Anne Marie D
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 13 March 2014

    Dear Guest, Thank you for your recent visit with us and for providing this extensive and great feedback. I was pleased to read that you really enjoyed your stay at Grand Sunset Princess. I am glad that our hotel, services and the attention from our...More

    Fairmont Mayakoba
    4,210 reviews
    #10 of 212 hotels in Playa del Carmen
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    #3 of 212 hotels in Playa del Carmen
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    1,579 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$185 - US$500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #53 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
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    Traveller (9991)
    Pool & Beach (2131)
    Room & Suite (1646)
    Dining (607)
    Hotel & Grounds (5574)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Sponsored by:
    Sandos Caracol Eco Resort
    13,021 reviews
    1.16 km away
     
    Grand Velas Riviera Maya
    3,287 reviews
    .97 km away
     
    Petit Lafitte
    1,579 reviews
    .63 km away
     
    Fairmont Mayakoba
    4,210 reviews
    1.87 km away
     
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    Ask a question
    Questions & Answers
    Review-mb
    20 November 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    It is a family area. No problem with the baby. Enjoy.
    1
    Vote
    chelseahills_
    20 November 2017|
    Answer
    Response from R7302SBandreww | Reviewed this property |
    You can take dollars. Just know the exchange rate. They seem to work with dollars just as much as pesos.
    0
    Votes
    sgretz
    19 November 2017|
    Answer
    Response from Princess_RivieraMaya | Property representative |
    Hello sgretz. No, the Riviera side has its own Spa, which you can access from Platinum Yucatan side is the Mayan Spa.
    0
    Votes
    Google Translation
    Room Tips
    "Top floor is ideal if you don't mind climbing stairs"
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    "ask for swim outs or upgrade when you get there"
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    "Take the room with two Jacuzzi's!"
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    "The higher up the better for view & coatis."
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