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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-07-31 2017-08-01
    Lock in the lowest price from our partners
    US$210
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    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Mahekal Beach Resort
    2,688 reviews
    #27 of 209 hotels in Playa del Carmen
     
    BlueBay Grand Esmeralda
    9,374 reviews
    #100 of 209 hotels in Playa del Carmen
     
    The Grand Mayan Riviera Maya
    3,704 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    572 reviews
    #2 of 11 hotels in Playa Paraiso
     
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    Write a Review
    Reviews (8,778)
    Traveller rating
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,551 - 3,555 of 7,242 reviews

    Reviewed 12 December 2013

    Ok short and simple here. Arrive in Mexico with kids after 10pm and have no hotel room. Now, this is a combination of princess' lack of customer care and bookit.com's inability to pay. I paid for my trip in July bought trip insurance and had...More

    5  Thank 6monthtravler
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 18 December 2013

    Dear Guest, Please accept our sincere apologies for the inconveniences caused in this respect. This is certainly not the level of service we are known for and can fully understand your disappointments. Also I would like to explain that was a misunderstanding with the travel...More

    Reviewed 10 December 2013

    Just got home from a week at the GSP Yucatan Suites. Loved it! Room was gorgeous, quite spacious with high end finishes. Mini bar was stocked with tequila, aged rum, scotch and beer as well as water and several kinds of pop. ice machine was...More

    9  Thank conmeister
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 12 December 2013

    Dear Guest, Thank you for sharing your experience on TripAdvisor. We are happy to read you had a great time in our Hotel; it is a pleasure to know that you enjoyed our facilities. Our main goal is the total satisfaction of our guests, it...More

    Reviewed 10 December 2013

    I was at the GPS from dec 2nd to the 8th 2013. I must say I was really disappointed. This hotel claims to be a 5 star but it definitely isn't. Once we got there for check-in, the receptionist Rafael treated us like second class....More

    2  Thank Tata_C17
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 12 December 2013

    Dear Guest, First we would like to thank you for your candid review and for choose us for your vacations. We apologize for the inconvenience you experienced during your stay. We assure you that what occurred is not at all a common situation and in...More

    Reviewed 10 December 2013

    Go to the Chill Out on the beach, gives free wifi and you get luxurious chairs, the cost is $13USD per day but totally worth it! Bring lots of sunscreen! Bring your own blow up toys, the store near the beach will blow them up...More

    2  Thank Kim K
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 11 December 2013

    Dear Guest, Thank you for taking the time to share your tips with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you. We hope that we will...More

    Reviewed 9 December 2013

    Stayed at the Sunset on a Villa Laguna from the 28 Nov - 5 Dec, and I would highly recommend a Villa Laguna, as you have access to the entire resort including the premium advantages. The Villa was above expectations, the resort itself is quite...More

    3  Thank SARRider
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 11 December 2013

    Dear Guest, Thank you for posting your feedback about your recent stay with us. We are so happy to hear that you enjoy your stay at Grand Sunset Princess. Allow me tell you that we are working so hard about your comments to improve our...More

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    #100 of 209 hotels in Playa del Carmen
     
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    3,704 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    572 reviews
    #2 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$191 - US$473 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital, BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
    Dining (585)
    Hotel & Grounds (5361)
    Bathroom (191)
    Family and Play Areas (72)
    Business Centre & Event Rooms (44)
    Nearby
    Sponsored by:
    Mahekal Beach Resort
    2,688 reviews
    5.25 km away
     
    BlueBay Grand Esmeralda
    9,374 reviews
    2.02 km away
     
    The Grand Mayan Riviera Maya
    3,704 reviews
    4.66 km away
     
    Grand Luxxe Riviera Maya
    572 reviews
    6.69 km away
     
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    Ask a question
    Questions & Answers
    gauthiermi2016
    20 July 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello gauthiermi2016. For dinner at Chill Out you must make a reservation the restaurant is a la carte, if you like you can write me an e-mail to send you the menu and make your reservation if you are interested. As an... More
    0
    Votes
    Google Translation
    peugeot86
    19 July 2017|
    Answer Show all 2 answers
    Response from Pilar O | Property representative |
    Hello peugeot86 Enjoy a well-deserved break in the company of your partner or friends in our 5-star hotel on the Riviera May has everything you need to relax and enjoy good company. With direct access to the beach and... More
    0
    Votes
    Google Translation
    Sandie D
    17 July 2017|
    Answer Show all 3 answers
    Response from Pilar O | Property representative |
    Hello Sandie D, They are our rooms swim out, yes you can upgrade to your arrival but we do not assure you a room of these due to the high occupancy of the hotel. If you have already made your reservation and would like to... More
    0
    Votes
    Google Translation
    Room Tips
    "We did like the Sunset side of the resort"
    Read review
    "Family section seemed best for families but was the furthest away from the beach. Platinum section is closest..."
    Read review
    "The riviera side is nicer than the sunset side."
    Read review
    "the closer you are to the middle the nosier its probably gonna be"
    Read review
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