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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,346 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,893: English reviews
Ottawa, Canada
Reviewed 23 March 2013

We went to the Grand Sunset Princess - platinum for our honeymoon in March 2013 and loved every minute of it. There was a small hiccup with our room when we first arrived (we had two twin beds instead of a king), though this was our travel providers fault not the hotel, but the problem was fixed within the hour....

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1Thank scott m
delta, bc
Reviewed 22 March 2013

First time writer - long time reader of these reviews. We thank all of the 'posters' for their previous submissions.... POSITIVES: ...resort grounds were just amazing and beautiful. When we showed up, we were in awe... Large but not crazy big. About 10 mins from end to end if walking briskly; 15 mins if strolling. For those that complain about...

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10Thank vvvyyyttt
Ottawa, Canada
Reviewed 22 March 2013

It is a shame that the security is not better at the hotel! We had a great trip until our room was broken in to with a ROOM KEY ( I know that the door was not left open, I am OCD about checking locks). It happen 2 hours before leaving the hotel to go the airport. We were all...

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2Thank Lovesvacations13
Jackson, Wisconsin
Reviewed 22 March 2013

Yup, this place is big. My husband and I stayed March 12-19 and although the weather was not the greatest, we had a good time. So many reviews commented on how much walking there is. We haven't been able to walk outside for 5 months without a parka on, so we loved being able to walk the grounds day or...

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3Thank Lilly1278
Toronto
Reviewed 22 March 2013

Grand Sunset/Riviera Princess Resort Our travelling stats are as follows... Age: late 20’s ( travelling with another couple) Time: March 7-15, 2013 Room: Deluxe Junior Suite, 2200’s Airline: Sunwing First note that I want to make is that the Grand Sunset Princess and the Grand Riviera Princess, although have two separate ratings on TripAdvisor, are actually one big resort –...

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7Thank Ola H
Calgary, Canada
Reviewed 21 March 2013

My husband and I stayed at your resort for a week and we loved every moment of it,no complaints.One incident happen when I left my hotel room for the day,I forgot to lock my security box where my passport,money...was.The lady that clean my room saw my box was unlock and report it to the manager and had them look it...

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4Thank Linh N
Parry Sound, Canada
Reviewed 21 March 2013

May 2012 myself and a group of 29 family and friends travelled to the Grand Sunset. Before actually getting to the resort I was in contact with the wedding planner Emma. She was very efficient with emails and understanding my wedding desires. Upon arrival to the resort my future husband and I were upgraded to a deluxe suite. Upon entering...

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4Thank ShebaKong
Ottawa
Reviewed 21 March 2013

Very clean rooms and grounds. Staff were so nice and gracious. Perfect for a couple, families or friends getting away. Felt very safe on the resort and on the beach around the resort. The food was ok - buffets were good - a la carte were not so good...but our standards are pretty high. No mold or mold smell in...

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3Thank GrahamCrunch
Quebec City, Canada
Reviewed 21 March 2013

This review is meant as a response to all the negative reviews for the Grand Sunset Princess (GSP). First off, how can somebody call himself an experienced traveller if his experience is limited to all-inclusive resorts and cruise ships? In the past, I traveled extensively in Latin America and this was only my second all-inclusive experience; my first one was...

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7Thank World_Citizen856
Gatineau, Canada
Reviewed 19 March 2013

We stayed at this resort from March 10th to the 17th. I saw several reviews on this resort before leaving and I must say that it did help us alot in organizing our trip so I will try to as detailled as possible to give you all a good idea on what to expect. Also, keep in mind that whatever...

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10Thank Philippe G

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $229 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,089 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always go Platinum, closer to the beach and great service from the concierge always! ”
 of 5 bubbles 458gayled, 26 Mar 2017 | Read review
“Platinum suites were great, we had a south facing room - which was away from the pool.”
 of 5 bubbles F5164TQsusant, 24 Mar 2017 | Read review
“Platinum has about 16 rooms with a view out of 100”
 of 5 bubbles jeffcV8930AD, 23 Mar 2017 | Read review
“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 22 Mar 2017 | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 22 Mar 2017 | Read review
5 of 5