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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-07-31 2017-08-01
    Lock in the lowest price from our partners
    US$210
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    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (775 reviews)
    “fondue” (508 reviews)
    “sunset side” (373 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
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    Magic Blue Hotel
    650 reviews
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    Zoetry Paraiso de La Bonita
    2,252 reviews
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    5,971 reviews
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    Write a Review
    Reviews (8,775)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,781 - 3,785 of 7,239 reviews

    Reviewed 25 July 2013

    every thing is amazing about this resort, that was my second time in the same resort, and definitely, coming back again, everything in the resort is excellent, starting form Concierge (Paco) in the platinum lounge was amazing!. room service was over excellent, food in the...More

    1  Thank Racetrackvet
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, We would like to thank you for write your opinion. Your constructive words are greatly appreciated as we are certain your review will prove invaluable to other travelers. It is nice to hear that you enjoyed our facilities and services. We are honored...More

    Reviewed 24 July 2013

    So after reading all the awful reviews, I was extremely nervous the whole way to the resort. Driver dropped us off in the Sunset lobby, within 5 mins we were given glasses of champagne and cool cloths. Check in was so easy and within ten...More

    3  Thank redheadsoccermom
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear guest, Thank you so very much for your lovely review about your experience with us at the Grand Sunset Princess We are happy you liked so much our buffetts and every ala carte restaurant and the service provided by our hard-working and warm staff....More

    Reviewed 24 July 2013 via mobile

    We had a party of 8 at the Chill Out restaurant for dinner. The restaurant was not even close to capacity- many open tables. Our dinner was over 6000+ pesos and took 3 1/2 - 4 hours. Waiter miss charged, charged for things not ordered,...More

    1  Thank KikiT04
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, Thank you for taking the time to share your valuable feedback about your recent stay at the Grand Sunset Princess. We are deeply sorry that we were not able to meet your expectations; your feedback is very important for us, as it helps...More

    Reviewed 23 July 2013

    We traveled July 14th-21st. This was an anniversary trip and I read reviews before booking. Our room was beautiful; we stayed in a deluxe junior suite. I was worried about the noise from the pool area, but the pools close at 8pm and any noise...More

    1  Thank Terina B
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, Thank you for sharing your nice review with TripAdvisor’s Travelers, we are grateful for your visit at Grand Sunset Princess. Your feedback is very motivating and helps us to keep on working so hard every day. We feel honored to hear that you...More

    Reviewed 23 July 2013

    We spent a week at the Princess from 7/13 to 7/20. The resort is beautiful, tons of pools, good drinks, great people, and friendly staff. The restaurants that we ate at were really good. We went for fish (ask for extra bread, it's awesome), Mexican,...More

    4  Thank Josh T
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, Thank you for posting your feedback about your recent stay with us. We are so happy to hear that you enjoy your stay at Grand Sunset Princess. Allow me tell you that we are working so hard about your comments to improve our...More

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    5,971 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$191 - US$472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Idiso Digital, BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (9674)
    Pool & Beach (2093)
    Room & Suite (1619)
    Dining (585)
    Hotel & Grounds (5361)
    Bathroom (191)
    Family and Play Areas (72)
    Business Centre & Event Rooms (44)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Sandie D
    17 July 2017|
    Answer Show all 3 answers
    Response from Pilar O | Property representative |
    Hello Sandie D, They are our rooms swim out, yes you can upgrade to your arrival but we do not assure you a room of these due to the high occupancy of the hotel. If you have already made your reservation and would like to... More
    0
    Votes
    Google Translation
    Room Tips
    "Family section seemed best for families but was the furthest away from the beach. Platinum section is closest..."
    Read review
    "The riviera side is nicer than the sunset side."
    Read review
    "the closer you are to the middle the nosier its probably gonna be"
    Read review
    "Swim up rooms on the main pool are the best if you're splurging for it"
    Read review
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