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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,514 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 7,029: English reviews
Edmonton
Reviewed 8 April 2013

Reading the reviews on this resort everyone has different expectations, you can't please everyone. My wife and 15 year old daughter just got back, we had a deluxe junior suite on the Sunset side in the 3000 section. We had a resturant just outside our building and pools everywhere. The Resort is beautiful, very well kept, they worked nonstop on...

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1Thank AlJ698
Toronto
Reviewed 8 April 2013

Room (junior upgrade suite) was good, especially the bathroom. We ordered a single bed for our teenage son but you could feel the springs so we asked them to take it away and he slept on the small sofa. I heard from one family they had paid for the swim up room, but did not use as the water too...

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2Thank BritCanada5
Reviewed 7 April 2013

We just completed a one week stay here with our 8-month old, an awesome grandmother in her 60's and a family of four with a boy, 8 and a girl, 11 years old. We polled all to get their opinions. We stayed in room 4026 and the family of four were in 4119 both in the Platinum building on the...

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1Thank QuebecCouple
Shavertown, Pennsylvania
Reviewed 7 April 2013

we booked the platinum rooms for the little extra well worth it 24/7 concierge service reserved section it is hard to pick a certain staff member who was the best but a special thanks to our afternoon concierge and Guadalope ! everything / everyone there was excellent super clean

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4Thank 464michaelt
Victoria, Canada
Reviewed 6 April 2013

Wonderful Resort. We vacationed at this resort twice this past year and enjoyed both of our stays. Our first trip was in August for 12 days and our second was in February 2013 for 9 days. We were 4 people, myself (43), my father (72), my son (11) and daughter (3). We stayed in the platinum suites on the Riviera...

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1Thank Kitkatkewl
Saint Louis, Missouri
Reviewed 6 April 2013

Let me start off saying the resort property is beautiful . So I will do pros and cons. Pros: lots of pools, great night entertainment, big resort , rooms, alot of different restaurants , ocean water very nice and the activity staff with there entertainment. Cons: big resort , I know I said this in both but after day three...

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1Thank Kris P
Wayne, New Jersey, USA
Reviewed 6 April 2013 via mobile

From the USA, we thought our friends to the north were nice, well, not here. Bunch of loud pushy drunks (yes the adults) that all smoke, lining the bars 24/7. The smoking was just some added info, not the issue as much as cutting in lines, way too loud, thought they owned the place. Food - stay to fruits &...

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3Thank Bri L
Kitchener, Canada
Reviewed 4 April 2013

My boyfriend and I(ages 26 & 27) stayed for 1 week at Grand Sunset Princess, on the Riviera Side in a Junior Deluxe Room from March 25 - April 1, 2013. Transportation TO GSP: We flew with Sunwing and the way there was smooth. We left 15 minutes early, had a champagne flight(a small plastic cup of champagne) and the...

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18Thank michellieo
Montreal, Quebec, Canada
Reviewed 3 April 2013

Beautiful hotel, paths with Mayan statues where you walk together to the beach or the lobby: nice walked during the day or night. it is clean everywhere: all along the paths, pools, rooms: I saw many staff cleaning everything everywhere! Staff is handsome, available, trying to help you: a special mention for the concierge: he helped us fix the wiFi...

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6Thank Sarah L
Barrie, Ontario, Canada
Reviewed 3 April 2013

We just returned April 2nd from a week at the Grand Sunset Princess and all the negative reviews are just ridiculous. Yes there arent any alarm clocks in the room or kleenex...BIG DEAL! Rooms were clean and huge, every ala carte was delicious ( we ate at the Mama Mia, Steakhouse, Japanese and Seafood) and the buffets have a ton...

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19Thank Vicki519

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $243 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#30 Green Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,153 questions
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Brooklyn, New York
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were happy with our junior suite”
amybU9251AT, 28 Apr 2017 | Read review
“Ask for one in the middle of the resort lots of walking”
V1196DWdanielg, 28 Apr 2017 | Read review
“Loved our upgraded room. Marble floors, big covered porch, nice sitting area, walk in shower, Jacuzzi tub and mini fridge re-stocked daily. The room was made up fresh every day and looked amazing. Definitely a relaxing atmosphere.”
michaeloO1609FC, 28 Apr 2017 | Read review
“Rooms clean and stocked up everyday”
kevinkD4973AL, 27 Apr 2017 | Read review
“We were in a standard room, but I think the upgrade would have been worth it!”
Canadian0192, 26 Apr 2017 | Read review
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