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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    2018-01-03 2018-01-04
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    Traveller (10016)
    Pool & Beach (2134)
    Room & Suite (1651)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (802 reviews)
    “fondue” (506 reviews)
    “sunset side” (381 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (9,173)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
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    4,091 - 4,095 of 7,540 reviews

    Reviewed 20 July 2013

    So I just came back from Grand Sunset Princess last night. It started as a beautiful trip, the resort is beautiful. Very large and I mean very. The walk ended up getting a bit much but its exercise. The pools were nice, hard to find...More

    1  Thank Margaret P
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 22 July 2013

    Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. We are of course most concerned to read your review about your disappointments...More

    Reviewed 20 July 2013

    I'm 40 years old and this was my first international vacation. We were at the Grand sunset princess adult only from 12 july to 19 july 2013 The place is Huge! Our room was yucatan platinum swim out. You have to see were your room...More

    Thank Christian R
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest Thank you for posting your feedback about your recent stay with us. We are so happy to hear that you enjoy your stay at Grand Sunset Princess. Allow me tell you that we are working so hard about your comments to improve our...More

    Reviewed 19 July 2013

    My family and I have traveled to Mexico several times over the past 15 years and love it there, it is my favorite travel destination. Prior to that, we had traveled several times to the Hawaiian Islands. Since discovering the Cancun and Riviera Maya areas...More

    1  Thank OKMON
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, Thank you for sharing your honest review with TripAdvisor’s Travelers, we are grateful for your visit at Grand Sunset Princess. Your feedback is very motivating and helps us to keep on working so hard every day. We feel honored to hear that you...More

    Reviewed 19 July 2013

    This is a very nice resort. Very large, alot of walking. We had no problems, the staff was great.The food was good.Don't let the bad reviews steer you away from this resort, these people must be so picky( they need to remember they are not...More

    2  Thank joanieh
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 27 July 2013

    Dear Guest, Many Thanks for sharing your experience with us and with TripAdvisor's Travelers. I appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. We are very happy to learn you enjoyed...More

    Reviewed 18 July 2013

    Stayed in a junior suite July 5-12. This was our first trip to the Riviera Maya area of Mexico. The place is fantastic. Room suite was large with extra large king size bed sofa and nice furnishings. The landscaping and grounds are immaculate and well...More

    1  Thank sgravy
    Sandos Caracol Eco Resort
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    #83 of 214 hotels in Playa del Carmen
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    Grand Riviera Princess All Suites Resort & Spa
    8,641 reviews
    #81 of 214 hotels in Playa del Carmen
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$188 - US$460 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (10016)
    Pool & Beach (2134)
    Room & Suite (1651)
    Dining (608)
    Hotel & Grounds (5590)
    Bathroom (195)
    Family and Play Areas (82)
    Business Centre & Event Rooms (47)
    Nearby
    Sponsored by:
    Sandos Caracol Eco Resort
    13,115 reviews
    1.16 km away
     
    Rosewood Mayakoba
    1,770 reviews
    2.43 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,878 reviews
    .82 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,641 reviews
    .32 km away
     
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    Ask a question
    Questions & Answers
    schutzgs
    7 December 2017|
    Answer
    Response from Joyce834 | Reviewed this property |
    I didn't see anything specified as gluten free but there was a wide selection of food in the buffets.
    0
    Votes
    bolingbrook
    6 December 2017|
    AnswerShow all 3 answers
    Response from Joyce834 | Reviewed this property |
    We didn't find a way to view the menus except at the reservation desk. The Tapanyaki Japanese didn't even have a menu, they just served us what they were cooking.
    0
    Votes
    Room Tips
    "deluxe rooms are not much better than jr suite, so if you want an upgrade, spend on platinum, family club or..."
    Read review
    "If it's not too much for the Platinum, go that route. Shorter walk to the beach!"
    Read review
    "Rooms at top of the resort are closer to restaurants, and it's a BIG resort!"
    Read review
    "We got the deluxe junior suite. The view was of the service road behind the hotel but lots of trees and it..."
    Read review
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