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Villas H2O

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Traveller (99)
Room & Suite (92)
Pool & Beach (18)
Overview
  • Excellent68%
  • Very good26%
  • Average2%
  • Poor3%
  • Terrible1%
Travellers talk about
“tiled pool”(4 reviews)
“nice pool”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
3 Star accommodation
All hotel details
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Reviews (239)
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164 results
Traveller rating
113
42
4
4
1
Traveller type
Time of year
LanguageEnglish
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113
42
4
4
1
Show reviews that mention
All reviewstiled poolnice pooloff the beaten pathbad wifidelicious eggsgranola and yogurtsmall bathroomdirt roadtulum townbeautiful boutique hotelceiling fanclean roomssouth endbreakfast is servedr rair conditionfiltered water
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1 - 5 of 164 reviews
Reviewed 2 weeks ago

We recently rented a house in Laveleta area in Tulum. When we arrived the electric had been knocked out so we had no electricity and no water (electric pump). We went searching for a hotel. We chose H2O. We didn't know how long we needed...More

Review collected in partnership with this hotel
Thank Markdchase
Response from Villas_H2O_Staff, Gerente at Villas H2OResponded 2 weeks ago

Thank you so much for sharing us your experience at Villas H2O! We feel very glad to know that you've enjoyed your stay with us and appreciate your rates and comments. We will love to accomodate you on your next trip to Tulum. Best regards...More

Reviewed 2 weeks ago

This was an amazing place to stay! The rooms were clean and lovely and the beds were comfortable. The room was kept cool with AC. The pool was perfect and I loved the art work on the property!! But it was Franky, the French bulldog...More

Review collected in partnership with this hotel
Thank singsong41170
Response from Villas_H2O_Staff, Gerente at Villas H2OResponded 2 weeks ago

Thank you so much for sharing us your experience at Villas H2O! We areally appreciate it and feel so glad to know that our hotel made your stay comfortable and nice. Visit us on your next trip to Tulum! Kind regards from all the staff.

Reviewed 4 weeks ago

Really enjoyed staying here! It was away from the Main Street so it was always really quiet. Staff was really helpful and nice, and you can rent bikes from the hotel to ride around town with. The hotel grounds are really pretty, lots of lush...More

Thank malindafranklin
Response from Villas_H2O_Staff, Gerente at Villas H2OResponded 3 weeks ago

Thank you so much for sharing us your experience at Villas H2O! We feel very glad to know that our hotel has satisfied your expectations and that you had a pleasant stay with us. We hope to see you again in your next trip to...More

Reviewed June 25, 2018

Simple, quiet rooms! Loved the fact that my kids had to entertain themselves in the swimming pool( Huge) instead of being inside tied to a television or electronics! Very Clean, Quiet good breakfast! Host very helpful providing guidance to go out an explore Tulum! Esequiel...More

Thank Mirna M
Response from Villas_H2O_Staff, Gerente at Villas H2OResponded July 11, 2018

We feel very glad to know that you had a pleasant stay at Villas H2O Tulum! Thank you for letting us know that our service, attention and facilities made your trip comfotable. Warm regards!

Reviewed April 26, 2018

Considering the raving reviews and the price we paid I was pretty much shocked. Javier at reception was pleasant and helpful but the place isn't maintained well. There are stains on the walls and linen and the hotel is surrounded by dirt roads in a...More

1  Thank Jan R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$76 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$76 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (99)
Room & Suite (92)
Pool & Beach (18)
Dining (15)
Amenities (3)
Questions & Answers
Ask a question
Judit M
November 29, 2017|
AnswerShow all 3 answers
Response from Villas_H2O_Staff | Property representative |
Hi there! Thanks for contacting us. Beach is around 3.5 Kms from the town, that is around 15 minutes by car, 30 min by bike, and around 1 hour walking. There are some people that walk but when it's sunny and hot we would... More
0
Votes
Google Translation
Trina7779
October 23, 2017|
AnswerShow all 3 answers
Response from Villas_H2O_Staff | Property representative |
Hi Trina! Our hotel is located in the center of the town, which means around 15 minutes by car to the beach. Other options are the taxis that we can request you to the hotel, bikes (30 minutes aproximately) that we have for... More
0
Votes
Google Translation
Ashley F
April 4, 2017|
Answer
Response from Villas_H2O_Staff | Property representative |
Hi! Thanks for considering Villas H2O for your stay in Tulum. The pick up service from the airport costs USD100 approx. for 2- 3 people. A regular taxi might cost around $1500 MX (USD 80). There are also bus services ADO... More
0
Votes
Room Tips
"You can get food delivered to your room from local restaurants. The staff will help you order."
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"This is a jungle - so maybe higher floors have less bugs"
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"There is no TV, which I was happy about, so take an iPod to put in their iPod dock."
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"Modern, nice and quiet rooms with AC"
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