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Naay Boutique Hotel

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Traveller (54)
Pool & Beach (7)
Room & Suite (2)
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Overview
  • Excellent75%
  • Very good5%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“aldea zama”(5 reviews)
“free bikes”(3 reviews)
“great hotel”(2 reviews)
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (36)
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1 - 5 of 21 reviews
Reviewed yesterday

We stayed here as our first hotel in Tulum. Lovely little hotel, located in the new development area Aldea Zama, located between town and the beach. The area itself is a little confusing as it's under development, so SatNav and google maps seemed to have...More

Thank bkkbaby16
Response from Marcel J, Director General at Naay Boutique HotelResponded yesterday

Dear bkkbaby16; Thank you for your comments!!! We are thankful for been able to provide you the best experience you had in Tulum, we are hardly and constantly working in order to go over our guest expectations. Please, come back soon, it will be a...More

Reviewed 1 week ago via mobile

I was traveling with my girlfriend for her birthday. We had just left a bigger brand named hotel in Playa and wanted to stay somewhere small while in Tulum. The only reason it’s not a 4 star is because they are new and still figuring...More

Thank Marshall P
Response from Marcel J, Director General at Naay Boutique HotelResponded 6 days ago

Dear Marshall; Thank you for sharing your comments!!! We will pass your regards to Erick and Andres.Please share with us your next travel dates, we will be more than happy to host you again. Warm regards!!!

Reviewed 1 week ago

We stayed here for 4 nights and found out the hotel had only been open for 2 months which means there are still quite a few hiccups. The entire neighborhood is new and most things are under construction, but you will need to hail taxis...More

Thank Amy90025
Response from Marcel J, Director General at Naay Boutique HotelResponded 6 days ago

Dear Amy; Thank you for sharing your comments with us. As stated on our email conversation, we have checked our security footage which is available for you any time, with no luck so please be so kind to check on your luggage. On regards of...More

Reviewed 1 week ago

Me and my two girlfriends were the absolute first guests in the hotel when the restaurant was still under construction. We came across this hotel while driving around and we just decided to spend some time in there despite the fact that the hotel was...More

1  Thank Aleksandra_olaa
Response from Marcel J, Director General at Naay Boutique HotelResponded 6 days ago

Dear Aleksandra; thank you for sharing your experience, i assure you that we are now more than ready to receive you and your family as you deserve! we have finished since January our rooftop, and our menu is beautiful and enjoyable!! Please come back and...More

Reviewed 2 weeks ago

As other reviewers have noted, this hotel, as of April 2018, is in a new development. I'm sure it will be surrounded by foot and motor traffic and more hotel and restaurant activity soon. For now, it was a quiet respite after a day of...More

Thank Barry E
Response from Marcel J, Director General at Naay Boutique HotelResponded 2 weeks ago

Dear Barry; Thank you for sharing your comments with us, we are very happy to read that you have enjoyed your stay with Us, we hope to see you back on this beautiful paradise, we be glad to host you again any time. Warm Regards;

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About
Details
Price range
US$141 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$141 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (54)
Pool & Beach (7)
Room & Suite (2)
Family and Play Areas (7)
Questions & Answers
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lukefrommanitoba
4 February 2018|
Answer
Response from Rafael O | Reviewed this property |
Yes they have in the hotel.
0
Votes
lukefrommanitoba
31 January 2018|
Answer
Response from Rafael O |
Hi I was one of the first one to get in the hotel, it was openen on the 16th of January, everything was perfect and new. I was lucky to find this hotel in Tulum, just 2 min away from the beach by car.
0
Votes
Room Tips
"Our room faced north which we felt assisted with keeping it cool although the air conditioning is excellent."
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