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Azucar Hotel

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1 room 2 adults 0 children
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145 Reviews from our TripAdvisor Community

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Showing 95: English reviews
San Francisco
Reviewed 24 January 2016

Avoid the room Selvamar, it is a big lie. I went there after reviewing tripadvisor pictures and reviews. All the pictures you see are pictures from the 3 nice other rooms. Selvamar is the cheapest room so review the new pictures I uploaded before making your decision. Cons : => There are problems with the noise. You hear cars and...

1Thank jbpringuey
Brownsville, Texas
Reviewed 11 December 2015

My family and I stayed in 'La Cabaña Deluxe. It was 6 adults and 2 babies. We had a wonderful stay. We checked in Saturday PM and checked out on Monday morning. Our stay felt a lot longer than 2 days since we managed to relax and find things to do down the strip. The staff was incredibly friendly and...

Thank natzcar
Monterrey, Mexico
Reviewed 30 November 2015

My wife and I stayed four nights at this cabana and had an incredible holiday. Our room was great and the view from our room was spectacular. Each night we listened to the waves hypnotize us, as we drifted off into dreamland. There is no breakfast included however there are plenty of restaurants and cafes within 2-3 minutes. Sunsets were...

Thank mikeycee0630
Reviewed 16 November 2015

First of all the staff are INCREDIBLE! Marhta, Roberto and the team were so friendly and did anything they could (with very limited english) to make our stay perfect. We woke every morning to the ocean breeze and views of the sandy beach from our balcony There is a wine/beer store 5 minutes to the right on the road and...

Thank nicole6537
Casablanca, Morocco
Reviewed 14 November 2015 via mobile

The service is more than perfect. Martha y mario were very kind and helpful. The room is very beautiful and very clean. There is no restaurant and bar and this hotel but there are a lot at two mininutes walk only. The beach is clean and the sea is blue like in the pictures.

Thank Sah0ura
Eugene, Oregon, United States
Reviewed 17 October 2015

We stayed in the cabana on the stilts last April and had a lovely time. The cabana's have their own private beach with chairs and umbrellas. All the cabanas have a hamaca and either a porch or a terrace and a little kitchen. I liked that there is no restaurant or bar attached to the hotel so it was pretty...

1Thank Kim G
Denver, Colorado
Reviewed 8 October 2015

We made online reservations for 2 nights, then we stayed another 2 nights, and then decided to finish off out trip there on the beach for the final 2 nights. It is rustics, but has such a unique feel to it that we didn't want to go anywhere else. The sun rose directly in front of the cabin sliding doors...

Thank blissfulbeading
Montreal, Canada
Reviewed 26 August 2015

We booked this hotel the morning of our arrival and got the Honeymoon suite for about half price. Pros : - Staff. They were quite friendly. Our Ipad burned-out our first night at the hotel and it was entirely booked the next day. Without access to wifi/internet we were in a bit of a pickle but Angel at the front...

1Thank ONeil-84
Canberra, Australia
Reviewed 11 July 2015

I understand that they are going for the rustic cabana feel, but this was way below what we were expecting. For the price we paid we felt ripped off, there were cockroaches in the room, a useless pedestal and ceiling fan which did nothing to aid in comfort and a bathroom with only a swinging door falling off it's hinges....

2Thank BrettJameson
New York City, New York
Reviewed 22 June 2015

My girlfriend and I visited here in mid-March and stayed in one of the lower units. It's quite simply a lovely place to stay, and we could not have picked a better hotel for our vacation. Instead of the mainstream, corporate and grand production vibes of some of the larger places nearby, this place has only a few units, and...

Thank dpblu00

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Hotel & Grounds (28)
Bathroom (6)
Room/Suite (37)
View from Room (16)
Pool/Beach Area (11)
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  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Free Parking

Additional Information about Azucar Hotel

Address: Tulum Hotel Zone Km. 7.5, Carr. a Boca Paila, Tulum, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $202 - $324 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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Questions & Answers

Here's what travellers have asked, with answers from Azucar Hotel staff and other travellers.
2 questions
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Questions? Get answers from Azucar Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the family room if you have kids --- there are two full sized beds and two couches that could serve as beds as well.”
 of 5 bubbles iank616, 29 Mar 2016 | Read review
“Avoid Selvamar room”
  • bathroom, the toilet is not working well.
  • bathroom, the shower is not working. You will not get hot water.
  • tiny bathroom
  • Tiny room
  • There are many wholes in the roof. Mosquitoes will get in & out. Hope you do not get rain.
  •  view from the room on brick wall and unusable hamak with a strong noise coming from the back.
  • Half working shower outside of the room. Works better than the one inside.
  • view 2 from the room in the jungle. You can hear cars day and night.
 of 5 bubbles jbpringuey, 24 Jan 2016 | Read review
“All of them are nice. There is one that does not have an ocean view.”
 of 5 bubbles 559kimg, 17 Oct 2015 | Read review
“We stayed in the family bungalow. Sleeps 6.. Full kitchen, dishes, pots and a frying pan. Great experience!”
 of 5 bubbles blissfulbeading, 8 Oct 2015 | Read review
“All the cabanas facing the beach is beautiful, if you want to cook for yourself you should choose the family cabana.”
 of 5 bubbles Sandra_Li555, 4 Apr 2015 | Read review
5 of 5