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Secret Garden Hotel

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Traveller (365)
Room & Suite (180)
Dining (13)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ado bus station”(20 reviews)
“two blocks”(16 reviews)
“tulum town”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (730)
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Traveller rating
348
113
17
7
4
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348
113
17
7
4
Show reviews that mention
All reviewsado bus stationtwo blockstulum townthe main striphot waterstayed longercouple of nightscomplimentary breakfastrestaurants and shopsrent a bikemini fridgesmall hotelceiling fantacoscancun airportlaid backjoshua
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291 - 295 of 489 reviews
Reviewed November 3, 2012

Just 2 minutes from the center of Tulum Pueblo and 3 minutes from the central bus station, you can find a wonderful place to stay. Staff is friendly and welcoming, giving you such a warm feeling when staying there. Relax under the trees or on...More

Thank Ram C
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded November 19, 2012

Hello guys, Thank you very much for your review. You made us feel honered when you brought your friends to stay at the hotel, and now you share your experience with people all over the world. Thank you. See you next time. Joshua

Reviewed November 1, 2012

A truly lovely place to stay: great atmosphere, kind and friendly staff, brilliant location and good tips from the staff. Our room was fantastic, can't find anything to complain about - only that our time in Tulum was too short! We will definitely be coming...More

Thank Sarah C
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded November 19, 2012

Hola Sarah, Thank you very much for you nice review, we are happy you had a great time. Next time if you can stay a little longer in Tulum, we can show you more amazing places. Say hi to Kevin for us. Joshua and the...More

Reviewed October 20, 2012

Stay at this hotel was very pleasant, because our room was clean and all amenities in working order! the staff were very good and friendly, great location and lots to do around the hotel area! we loved the beautiful cozy garden and our room was...More

4  Thank FlowerGypsy
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded November 18, 2012

Hola, Thank you for your delightful review and the pictures, they all look great. Next time try to spend a little more time in Tulum, you will love it like we do. Hope to see you soon. Joshua Arpaiz

Reviewed October 16, 2012

I highly recommend the secret garden in tulum to everybody. For this price you find nothing better in town. The rooms are clean and friendly decorated. The garden at the hotel is perfect for a chillout beer in the evening and the hammocks in back...More

Thank Eulinho
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded November 18, 2012

Hola, Thank you for your nice review, we really enjoy our job and we created our place for travelers to just relax and have an amazing time in Tulum. We are happy and thankful that a senior contributor had a great time at the hotel...More

Reviewed October 16, 2012

I know everyone else has given the Secret Garden great ratings, but I was a just little disappointed. The hosts were extremely nice and helpful, and everything was clean, but I just wasn’t sold on it. I reserved their smallest room for $50.00 per night...More

Thank isladeb
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded November 14, 2012

Hola We are glad you wrote a review, but we feel a little sad when we find out days later that one of our guest did not have a good time. We always do our best to make sure our guest have a perfect time,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$63 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$63 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (365)
Room & Suite (180)
Dining (13)
Pool & Beach (2)
Family and Play Areas (14)
Questions & Answers
Ask a question
Elizabeth J
August 1, 2015|
AnswerShow all 2 answers
Response from Jarp23 | Property representative |
Hola Elizabeth, Thank you for writing us. We have alot of tours available to diferent places, to Chichen Itza and Cenote Ik-Kil we have two options, the economic one have a price of 57usd and the small group tour have a... More
2
Votes
Room Tips
"Super quiet away from it all!"
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"Quiet place close to the city center. Excellent services provided by Itzel, Joshua and Jorge"
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"We had a room on the left side, beautiful"
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"Standard, Superior for AC are marvelous, Bungalows are perfect & amazing if you mind not having AC"
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