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Rosa del Viento

782 reviews
#26 of 101 Hotels in Tulum
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Traveller (756)
Room & Suite (172)
Pool & Beach (156)
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Overview
  • Excellent55%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (782)Write a Review
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All reviewslast hotel on the stripbeach roadspeed bumpsother hotelsgarden view roombeach is lovelyzona hoteleraocean frontbeach furnitureitalian foodnature reservesian ka'anwelcome drinksalt waterbeach servicebreakfast was includedguacamole
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11 - 15 of 382 reviews
Reviewed 7 December 2017

Me and my husband picked up this amazing place for your honeymoon. This was 10 amazing days, we enjoyed every moment there. The room was very clean, they made us this special honeymoon package with rose petals on the floor. The staff was very friendly...More

1  Thank Mim N
Response from Humberto M, General Manager at Rosa del VientoResponded 9 January 2018

Dear Mim I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future. best regards

Reviewed 5 December 2017

My wife and I had just gotten married in Playa del Carmen. we spent the 1st leg of our honeymoon in a Villa 15 mins walking distance on the beach to rosa de viento. Even though the restaurant bar downstairs didn't open til 11am, they...More

Thank Syncere S
Response from Humberto M, General Manager at Rosa del VientoResponded 9 January 2018

Dear Syncere Thank you for giving us a perfect rating and recommending our hotel to other travelers, I am so glad that you chose to celebrate such a special occasion with us best regards

Reviewed 4 December 2017

I can echo the experience of other reviewers regarding cancelled bookings. I received an email direct from the hotel stating that 'Due to legal reasons' they would have to cancel our booking with less than 24 hours notice. This was done without going through Bookings.com....More

2  Thank mrsG0203
Response from Humberto M, Manager at Rosa del VientoResponded 9 January 2018

Dear Marisol We are very sorry that you have that bad perception of us, but believe me it has nothing to do with the operation of the hotel. They were circumstances beyond our reach. Attentively Management

Reviewed 30 November 2017

It would be great to write a great review about what looks like a really great hotel.... BUT...! Sadly no, Having booked or flights, my wife from the UK and myself from the States we were looking forward to 10 days in the sun on...More

5  Thank john g
Response from Humberto M, General Manager at Rosa del VientoResponded 9 January 2018

Mr. Jhon We are very sorry that you have that bad perception of us, but believe me it has nothing to do with the operation of the hotel. They were circumstances beyond our reach. Attentively Management

Reviewed 30 November 2017 via mobile

We started our Tulum vacation at this hotel and what a great experience! Staff we friendly and helpful, making reservations for us, sorting out breakfast boxes for us when we went out on early excursions... always willing to help The room was amazing with an...More

Thank Steven P
Response from Humberto M, Manager at Rosa del VientoResponded 9 January 2018

Dear guest Thank you for kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back again soon best regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free Parking
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$165 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 On the Beach Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (756)
Room & Suite (172)
Pool & Beach (156)
Dining (67)
Amenities (8)
Family and Play Areas (2)
Questions & Answers
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Jennifer M
5 February 2018|
AnswerShow all 3 answers
Response from Indychuck | Reviewed this property |
You can walk down the beach north and there are 6 to 8 beach bars within a mile, the best is La Eufemia Taqueria, if you walk north on the road side, there are several resturaunts for a couple miles. A bicycle is the best... More
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ehayes1214
17 January 2018|
Answer
Response from deborahbright | Reviewed this property |
hmm, don't know.
0
Votes
licensed2travel
25 October 2017|
Answer
Response from Humberto M | Property representative |
Good afternoon In the hotel we have restaurant, snack bar, apart from the beach club Best regards
0
Votes
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Room Tips
"Go for a garden room rather than beach fron if you want the space."
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"I suspect I would go for a second story room WITHOUT the ocean view, Considerably cheaper and the beach is..."
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"Choose a room in another hotel, as the Rosa Del Viento might cancel your booking."
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"Pay for an ocean view"
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