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#29 of 87 Hotels in Tulum
Certificate of Excellence
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519 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Melbourne, Australia
Reviewed 26 February 2012

We recently stayed in a cabana at Zamas and had a great time. The room was clean - water hot and beds great for our family of 5. We thought this was one of the best restaurants on our 7 week trip to central america. Sitting watching the sunset over the water with the sand in our toes and a...

1Thank Intrepid5
quintana roo
Reviewed 8 February 2012

This is a definite honeymoon gem..lower cost than most and simply filled with things to do ..music boating riding horses near everything in tulum

1Thank itala333
Berlin, Germany
Reviewed 20 January 2012

We stayed here for 3 nights and were satisfied. The accommodations are spacious, clean and lovely. The restaurant is great and the service even better! Huge compliments for Miguel!! The only thing less satisfying is the beach. Lots of rocks and not so beautiful as in other areas of Tulum.

Thank BasBerlin
Reviewed 19 January 2012

Zamas is located on a cove with a wonderful restaurant. When this hotel was built tulum road was not busy. I was one of the first guests and visit or stay here. The owners Daniel and Susan are wonderful along with the staff-I have never had a bad experience staying here. The restaurant has a wonderful wood burning pizza oven...

Thank tbfairfield
Oak Park, Illinois
Reviewed 17 January 2012

Good location for nearby shops, other restaurants. The beach front cabanas have some charm, that is true. People are nice. But...the beach is not cleaned up everyday. Hot water....at best, a trickle (no exaggeration). If you have long hair, forget it. Do your homework, lots of choice there for better value

1Thank patrick s
Missoula, Montana
Reviewed 14 January 2012

Maybe a bit rough around the edges, but they are great hosts and the location is fantastic. This is the perfect antithesis to Cancun. Friendly, comfortable. There is a small strip of beach here, but it would be advised to venture into Sian Khan (sp?) and also to walk up the strip of coast for other/better beaches. Water too choppy...

Thank NoScreenName091
Los Angeles, California
Reviewed 3 January 2012

i have to start off saying this was one of the best vacation is ever had, beautiful beaches, amazing food, and relaxation (well sort of). ill start off with the good...one of the owners, susan, might be one of the nicest and helpful people i have ever delt with in mexico and was always happy to give me advice and...

8Thank lotsoftravel123
New York City, New York
Reviewed 27 December 2011

After sampling a few bad pousadas, Zamas was a welcome relief - very safe, very friendly staff who really looked after you if you needed help. The restaurant is awesome, great view, lovely food and wonderfully relaxing live music. The room I had was clean and fresh towels and sheets everyday with clean blankets - a margin compared to others....

1Thank sccross84
San Francisco, California
Reviewed 16 December 2011

Stayed here last year, in a cabana right on the beach. We had a great experience. The people are super nice and helpful. the restaurant is good (a little too expensive) but very delicious. I would recommend this place to anyone. (November 2010)

1Thank niloo_1
Washington DC, District of Columbia
Reviewed 30 November 2011

We made our reservation at Zamas to follow our wedding in Isla Mujeres. The photos of the property were great and we were hooked on the reviews about the cooking, the owner and the chef. Well when we arrived, I did love the rustic simplicity of our cabana, but at $155 a night we expected at least a full sized...

3Thank Gypsywmn0925
ZAMASHotel, Manager at Zamas, responded to this review

Thank you for the nice comments about the design of our rooms at ZAMAS. We’re thrilled that you enjoyed the room and thought it was “lovely.” We’re very sorry that you had a rough night with mosquitoes and you did not feel that your netting was up to standard. If we missed some defects in your netting, we are truly...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ZAMAS is a boutique beach hotel situated on a strip of the Caribbean coast in Tulum. Inviting accommodations reflect a locally-inspired, organic architecture. Thatch roofs, stucco walls in beach-worn hues, and vibrant decor exude tropical warmth. Since it opened in December 1993 ZAMAS, with its hip beachfront style, has enjoyed an eclectic and international clientele of honeymooners, fashion professionals, artists, families, techies, and everyone in between. It is a quintessential hangout, mixing colorful urban roots with laid back local vibes and jungle ambience. The devoted clientele has spread the word and made ZAMAS one of the most popular spots in Tulum today. ... more   less 

Additional Information about Zamas

Address: Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $136 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zamas 4.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Zamas Hotel Tulum
Zamas Tulum
Hotel Style:
#8 Luxury Hotel in Tulum
#12 Family Hotel in Tulum
#20 On the Beach Hotel in Tulum
#29 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Zamas staff and other travellers.
16 questions
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9 months ago
San Francisco, California
7 months ago
Charlotte, North Carolina

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Questions? Get answers from Zamas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the "ocean view" bungalows. Lower susceptibility to bugginess as the ocean view rooms get more ocean breeze.”
 of 5 bubbles 512peggys, 26 Nov 2016 | Read review
“Casa Vallejo for groups!”
  • front door!
 of 5 bubbles realideal, 23 Nov 2016 | Read review
“jungle side was our favorite room”
 of 5 bubbles samuelt226, 11 Nov 2016 | Read review
“The beachfront bungalows looked amazing.”
  • Night time turn-down
 of 5 bubbles MissMartya, 3 Nov 2016 | Read review
“Go for the beachfront! Totally worth it. You get a wonderful ocean breeze at night.”
 of 5 bubbles 96alexandraf, 1 Jul 2016 | Read review
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