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Ahau Tulum

#11 of 93 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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14/05/2017 15/05/2017
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Ahau Tulum
Ahau Tulum
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940 Reviews from our TripAdvisor Community

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Showing 774: English reviews
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London
Reviewed 4 days ago NEW

We stayed at the beautiful Ahau Tulum for 2 glorious weeks this April and had the most amazing time! We were a family of 5 (2 adults, 2 children 8yrs and 6yrs and a baby 11 months) and found the place perfect for us - it is VERY child friendly, the staff all made a huge fuss over them which...

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Thank jogreener
Reviewed 1 week ago

We were looking for the perfect beach to spend the day at. Our hotel recommended we check out Ahau Tulum and we are glad we did! They are more upscale and have a great selection of food and drinks (cocktails and beers).They are also one of the few beaches that still allow dogs so there were a bunch of cute...

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Thank Greg S
Stockholm, Sweden
Reviewed 1 week ago via mobile

We highly recommend this lovely hotel. We stayed in room #8, a junior suite A oceanfront top level and it was absolutely perfect for a couple. The balcony hammock is a clear favorite for those early evenings with a bottle of wine brought to the room by the fantastic staff. The restaurant is very good and if you like us,...

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Thank LaTorpedo
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so grateful to hear that you are recommending us as a lovely hotel with a fantastic staff; it is so nice to know that you and your girlfriend enjoyed room #8 and its balcony with a bottle of wine. in addition , we would like to thank the nice comments about the restaurant, services and the acknowledge...

London
Reviewed 1 week ago

Spent a sunny day here and thought the hotel was nice, beach was lovely and the food tasty. The service was friendly and their crab special was really tasty. What a view and setting. Highly recommended.

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Thank d7y
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write such nice words about Ahau and its food, beach and setting. Come back anytime and enjoy Tulum and Ahau once again! Thank you! Best Regards, Arturo Soto General Manager

Minnesota
Reviewed 1 week ago

What a unique place. It was beautiful. We stayed in room 15. In the morning I could get up, grab my swimsuit and towel and walk the 20 feet on white sand to the ocean. It was spectacular. The staff was nice, cheerful and very pleasant. I could then get back to the deck which looked out on the ocean...

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1Thank MinnesotaPat
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is amazing to have such great comments about the staff, your room and the beach, however, it is unfortunate that the hot water did not work your first day and we apologize for this, in the middle of the jungle and near the ocean and in a windy day sometimes it is very hard to maintain the flame...

Copenhagen, Denmark
Reviewed 1 week ago via mobile

All in all a very pleasant stay! I spent 6 nights in one of the Bali huts - the smallest rooms available. Although the comfy bed takes up most of the space, it's very cozy and perfect for travelling alone (or perhaps as a couple in love :-) ). Note that the Bali huts do have their own bathrooms (as...

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Thank MaHin80
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that you enjoyed one of our Bali Huts as they are the most wanted in Ahau and indeed, now they have their own bathrooms! Martin is so happy to know that you mentioned him on your review saying that he made you feel special. All your comments about the staff, food, beach and...

A TripAdvisor Member
Level Contributor
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

This property is beautiful and so charming. It's centrally located to restaurants and shops. The restaurant is a great place to enjoy drinks and watch the view. The staff was very friendly. We loved Room 16, it has a direct view of the beach and a lovely patio with a hammock. But there is a big BUT. We stayed for...

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1Thank A TripAdvisor Member
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write a nice review about your stay at Ahau, we loved to hear that you enjoyed room 16, the restaurant, bar and staff. Unfortunately we are not able to manage other properties that do not respect the decibels on their weddings and parties including some bars around and...

Chicago, Illinois
Reviewed 4 weeks ago

Ahau is a beautiful property with amazing staff! Everyone is so friendly and helpful. Their restaurant is great and the yoga space above the restaurant is beautiful, looking out at the ocean while practicing was an unforgettable experience!. The instructors were wonderful. Our room was very nice, and there is filtered water in every room, so we never felt like...

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Thank keberle19
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is a pleasure to hear that you had such a nice experience during your stay with us in Ahau, we would like to thank you for all the great comments about our friendly staff, food, yoga, room, amenities and facilities. We love to enhance our guests experience and to surpass their expectations. Come back a soon as possible!!!...

Downers Grove, Illinois
Reviewed 25 March 2017

We loved our stay at Ahau. We received service that was both warm and personal. The front desk group was very accommodating and so was the management of the restaurant. They took great care of us. We loved the beach, the setting, the morning yoga and the FOOD! It was light, fresh and delicious. Having Raw Love Juice Bar onsite...

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Thank MaryLothrop
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for all the amazing comments about Ahau and its service and staff. We are so happy that you loved the beach, the food, the setting and the morning Yoga and in addition, the Raw Love cafe. Hopefully we will see you again when you come back to Tulum, come and stay with us...

Tennessee
Reviewed 21 March 2017

Wow! How do you describe the best place on Earth? Ahau Tulum!!!! This was our first time to Tulum and we chose Ahau Tulum after reading all the great reviews. There seemed to be so many great places to stay, it was hard to make a decision. But, we are so glad we went with Ahau!!!!! While we were walking...

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Thank traveldivaTennessee
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Describing Ahau as the best place on Earth make us feel so proud about what we do as all it matters for us is to surpass all our guests’ expectations. We are so happy to know that you enjoyed your stay at Master Suite 6 and that you enjoyed all the food and cocktails prepared by Daniel. Thank you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $80 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#9 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
76 questions
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San Francisco, California, United States

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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4 - Ocean view and very quiet”
jogreener, 26 Apr 2017 | Read review
“Pay extra and get an ocean view room. The property and beach are amazing.”
MinnesotaPat, 18 Apr 2017 | Read review
“Get a room with a view”
MaryLothrop, 25 Mar 2017 | Read review
“Master Suite #6 top level is 2 building away from bar and restaurant providing privacy.”
traveldivaTennessee, 21 Mar 2017 | Read review
“I have stayed in a number of rooms over the years. There isn't a bad room on the property. They are all beautiful and on the ocean.”
dreamr2017, 15 Mar 2017 | Read review
5 of 5