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Ahau Tulum

#10 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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11/06/2017 12/06/2017
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Ahau Tulum
Ahau Tulum
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947 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Carlsbad, California
Reviewed 7 September 2016

The Ahau is beautiful! From friendly and attentive staff providing extraordinary guest service, to the wonderfully maintained resort property, we love this place. My wife and I relaxed in the luxurious seclusion of the hotel beachfront and enjoyed the most amazing variety of breakfast daily which normally is not offered at typical hotels. The Ahau is a very safe and...

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Thank timcU8208QY
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for highly recommending us and mentioning we are a safe and comfortable property. In addition, we are so glad to hear that you enjoyed the variety of breakfast we offer and that found our staff to be a friendly one providing you a great customer service. We invite you to come and stay...

Mexico City, Mexico
Reviewed 7 September 2016

We were there for our honeymoon and it was amazing! The service is top class, rooms are extremely beautiful, the food is very good and when you go to sleep you can hear the sound of the waves...priceless!!

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Thank stephanie_monzalvo
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! Thank you for this beautiful words about Ahau and your recent stay during your honeymoon, thank you for choosing us and hopefully we will see you again to celebrate your first anniversary!! Come back as soon as you can! Best Regards, Arturo Soto General Manager

Monterrey, Mexico
Reviewed 7 September 2016

nice place, excellent food, astonish beach and beautiful palapas. The service is very good, friendly and makes you feel like home. Arturo is an excellent hosts. relaxed place to visit and forget the daily rush.

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Thank esteband487
CancunArturo, Propietario at Ahau Tulum, responded to this review

Hola!! This is your home! That’s why you felt like you were there. We would like to thank you for these awesome comments about the staff, food, beach and palapas. Do not hesitate and come back to stay with us soon to forget the daily rush again. Thank you! Best Regards, Arturo Soto General Manager

Victoria, Texas
Reviewed 7 September 2016

I stayed here on a recommendation from a friend and couldn't have been happier. This place makes me want to relocate to Tulum. Very peaceful, laid back, and relaxed atmosphere that made any cares and worries in life disappear. The staff are very friendly and helpful. We rented bikes from the property and road around town on them everywhere we...

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Thank levij620
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! We felt so proud and thankful when we read that you had traveled quite a bit and you think that Ahau is by far one of your favorite places. All the great description about the staff and facilities are much appreciated and hopefully you look forward to come back to Ahau and beautiful Tulum soon!! Thank you! Best Regards,...

Tacoma, Washington
Reviewed 7 September 2016

From the moment of drop off to departure it was a fairy land. Shoes off and soft sandy paths wind through the palm trees to the rooms. Friendliest staff -- couldn't have been better. Vegan cafe in the forest was perfect. The continual beach service and meals were beyond tasty. I will go back and wish it could be sooner...

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Thank goatspirit
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that you enjoyed taking off your shoes and walking barefoot on the sand all the time around the hotel. We want to thank you for the great comments about the friendly staff, vegan cafe and meals in the hotel. We also wish you can come back sooner than later!! Thank you! Best Regards,...

Santa Cruz, California
Reviewed 7 September 2016

Ahau Tulum is one of the best hotels in Tulum. The restaurant includes fresh, organic, creative and delicious dishes. The staff is friendly and attentive- accommodating to families and couples. The hotel is situated in an ideal location. We plan to stay there again!

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Thank vgavila
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! We really appreciate that you took the time to write a nice review about Ahau! We loved to hear that you enjoyed the food in here and our friendly staff as we accommodate families and couples as you mentioned. Please come back soon and stay with us again!! Thank you! Best Regards, Arturo Soto General Manager

Sonoma Valley, California
Reviewed 7 September 2016

Place was nice but we had just come from a 5 star all inclusive and realized we should've booked the other way around. Place is well kept but the lack of power for air conditioning during the day, expensive dining menu were a turn off. It also would've been nice to have a pool to cool off in since it...

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Thank Veronica F
CancunArturo, Gerente at Ahau Tulum, responded to this review

Dear Guest, As we always mention this to our guests, this is not for everybody and for sure we cannot compare with an Al Inclusive in Cancun or Playa del Carmen with big pools and lots of restaurants, we are an ecological boutique hotel off the grid offering a totally different concept and we announce this in our web pages...

New York City, New York
Reviewed 4 September 2016

My husband and I travel often and this hotel is our favorite ever for a few reasons. From the moment we arrived we felt welcomed. The reception was professional and very nice. We were introduced to Martin who waited on us throughout our stay. He was good hearted and incredibly friendly. He brought coffee and breakfast to our room each...

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Thank cbean325
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! You will always be more than welcome here in Ahau, reading such nice reviews about the hotel and the food, facilities and its staff touches our souls and makes us want to work more and more to create great experiences for our guests. Martin is one of our stars and we are so happy to know that he could...

London, United Kingdom
Reviewed 3 September 2016

I love everything about this hotel... The rooms, the food, the service attentive but not intrusive, the location... It is my favourite destination and I really can't wait to be back... Highly recommended

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Thank trprivado
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! Thank you for highly recommending us, we are happy to hear that you loved the hotel, rooms , food and service. Do not wait and just come back soon!! Thank you! Best Regards, Arturo Soto General Manager

Milano, Italia
Reviewed 1 September 2016 via mobile

Here we spent the last four days of our honeymoon. Words and pictures cannot express enough the beauty and the sense of peace of Ahau. From the first step in, thanks to Paulina and Marco we felt pampered. Lots of smiles and attentions made us feel at home. The hotel is built right on the sand and walking around the...

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1Thank GiorgiaMat
CancunArturo, Gerente at Ahau Tulum, responded to this review

Hola!! We feel so proud and happy to know that we were able to make your honeymoon a special one. Paulina, Leo, Marco, Jorge, Rafael and all Ahau family will be so happy to hear that they were part of it! We would like to thank you for all the beautiful words you mention about the rooms, staff, restaurant and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $79 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#5 Family Hotel in Tulum
#5 Best Value Hotel in Tulum
#8 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
77 questions
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San Francisco, California, United States

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Questions? Get answers from Ahau Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ahau Tulum seems to book up much quicker than when I started staying here a couple years ago. Definitely book a few months out if you can to get your choice of room because often the more economical options book up quickly! ”
calliel2014, 8 May 2017 | Read review
“sleep and wake up to the sound of the ocean on superior beachfront suites”
mark_advisor2017, 5 May 2017 | Read review
“Room 4 - Ocean view and very quiet”
jogreener, 26 Apr 2017 | Read review
“Pay extra and get an ocean view room. The property and beach are amazing.”
MinnesotaPat, 18 Apr 2017 | Read review
“Get a room with a view”
MaryLothrop, 25 Mar 2017 | Read review
5 of 5