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Ahau Tulum

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#8 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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903 Reviews from our TripAdvisor Community

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Showing 746: English reviews
hartford, CT
Reviewed 26 June 2016

Oh Ahau Tulum, I only curse you for one reason...for the fact that I spend so much time thinking about how I just want to be back there...forever! We had a truly incredible stay. We stayed in the oceanfront lower level, and it really, truly, felt like paradise. The pictures give you a great idea of how beautiful it is,...

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2Thank heymeg
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We want to thank you for this beautiful review about Ahau; you made us feel so lucky to have you as a guest. Reading this rewards all the hard work from each one of the staff in Ahau. There is nothing better than to know that we complied creating a great experience during your vacations and hopefully we will...

Reviewed 21 June 2016 via mobile

My husband and I spent 9 days in Tulum this past May, 5 of which were spent at Ahau. Those 5 days, were hands down the most incredible we've ever spent on vacation. Ahau is different. It's special. It's like no other place we've stayed. From the moment we arrived not one detail was forgotten - it's like every bit...

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Thank Andria A
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! There is nothing more pleasant and rewarding than hearing or reading the review of a guest that had such a great time in Ahau. We have no words to thank you all this great comments about the hotel, service, details, food and more. David is so happy to know that you mentioned him on your review. As you mentioned...

Miami, Florida
Reviewed 20 June 2016 via mobile

Was lucky to participate in a beautiful beach wedding at ahau for a cousin. The set up, Decor, Staff were all helpful and made it memorable Everything was great. Special place. Special people. The fresh juices In the cafe were Delicious. The dinner during wedding was great Def coming back to Tulum

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Thank fesoicher
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is great to know that you had such a good time during your cousin's wedding. Our staff works very hard to create this amazing decor and they are the soul of this place, always working to give you a great experience during your stay. Hopefully when you come back to Tulum you decide to stay with us at...

New York
Reviewed 17 June 2016

I recently stayed at Ahau Tulum fro two nights and it was overall a lovely experience. The staff is warm and welcoming and the property is beachfront and beautiful. A very "jungle oasis" feel. We ate at the restaurant a few times and were never disappointed (LOVED the grilled octopus, ordered the breakfast burrito twice.) Our room had AC at...

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Thank Melissima
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you for this great review about the staff, property and food. We love to read that our former guests had such a good time with us and that they want to come back as soon as possible, it is a shame that the music in casa Jaguar did not let you sleep and for sure next time we...

Reviewed 17 June 2016 via mobile

I spent 4 days at this magical spot in Tulum. There were about 40 of us so we took over the entire place... It was perfect! They took such good care of us! Martin especially, but really all of the staff went out of their way in every way! They have bikes you can rent so we did that one...

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1Thank Amanda D
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is amazing to know that the staff and specially Martin went out of their way and offered you an excellent service taking care of you and all the 40 guests staying for the wedding. These reviews demonstrate that all the effort given everyday has a reward and knowing that our guests had such a great experience make us...

Reviewed 15 June 2016

Our experience of Ahau Tulum was incredible. The staff were so warm and welcoming. We want to thank Marco (the manager), waitstaff Martin, Gabriella, Elly the cool yoga dude and el hefe David for the care they took. They really went out of their way to make me and my beloved feel completely at home. It was our favorite place...

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Thank Colin Joseph Wo... M
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you for this incredible review. We are so happy to know that you and your beloved had a great time in Ahau and that all the staff were able to enhance your stay with us. Please come back any time soon to beautiful Tulum and Ahau. Thank you, Best Regards, Arturo Soto General Manager

Mooresville, North Carolina
Reviewed 14 June 2016

I can't imagine a better place to stay in Paradise than Ahau Tulum. Arturo, Marco and the whole staff, made our vacation an unforgettable experience.... and the food, OMG THE FOOD!! We can't wait to go back to what is now, our home away from home.

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Thank Alfonso P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It was a pleasure meeting you and your wife! Paulina, Martin, Rafael, Eduardo, Marco and Mauricio are very happy because you mentioned them on your review and we are very thankful to know that we were able to surpass your expectations and able to deliver the service that you deserve, we are talking with the bikes owner as tour...

Distrito Federal, México
Reviewed 11 June 2016 via mobile

This place is THE PLACE. If you want a comfortable and nice place by the beach but you want to stay away from big resorts, Ahau Tulum is where you want to stay. I stayed at this tiny but cozy Bali room just for me and I took a lot of great pictures, it was so charming. I had lunch,...

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Thank SoozSusana
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We would like to thank you for all this great comments about Ahau, we are so happy to know that you enjoyed your stay at a Bali Hut and that the food and service from our staff pleased you. As you mentioned, please come back as soon as possible to enjoy this beautiful place called Tulum. Thank you! Best...

Reviewed 9 June 2016

We absolutely loved this place. From being greeted by Paulina saying "Welcome Home!", to another worker excitedly greeting us in Spanish. The suite was absolutely gorgeous and was right on the beach. The deck overlooking the ocean was definitely our favorite. The staff was one of the best I have seen through all of our travels. Two servers, Martin and...

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Thank Ndnomads
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It was a pleasure meeting you and your wife! Paulina, Martin, Rafael, Eduardo, Marco and Mauricio are very happy because you mentioned them on your review and we are very thankful to know that we were able to surpass your expectations and able to deliver the service that you deserve, we are talking with the bikes owner as tour...

Playa del Carmen, Mexico
Reviewed 4 June 2016 via mobile

Very nice place. Nice location. Beautiful beach, I liked the hammocks. Very good food and cocktails. Nice presentation, was interesting how they are prepared sause in front of us. Octopus is really delicios!! Pina Coladas in pineapples are also worth trying.

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2Thank Anna S
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you for these excellent comments about the hotel, restaurant and food; it is a pleasure to have guests that enjoyed our cocktails and dishes as well as the handmade sauce preparation. Please do not think more about it and come back as soon as possible to this beautiful place called Tulum and to your house Ahau. Thank you,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $78 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ahau Tulum 3.5*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Best Value Hotel in Tulum
#1 Green Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
67 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2 is my favorite”
 of 5 bubbles shannonshiang, 23 Feb 2017 | Read review
“most of the rooms are ocean view”
 of 5 bubbles JC1Montreal, 19 Feb 2017 | Read review
“Lots of different options for rooms from smaller Bali huts to larger beach front villa style rooms with massive decks.”
 of 5 bubbles romaeoj, 15 Feb 2017 | Read review
“You can't go wrong but we stayed in Bali Hut #20 which was near Raw Love. The Ocean Front Master Suite had incredible view.”
  • View from Ocean View Master Suite
 of 5 bubbles CatieJohnson, 14 Feb 2017 | Read review
“Its all about the beach.”
 of 5 bubbles O2668FVadamk, 13 Feb 2017 | Read review
5 of 5