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Ahau Tulum

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#8 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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929 Reviews from our TripAdvisor Community

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There are newer reviews for Ahau Tulum
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Showing 767: English reviews
Reviewed 31 May 2016

We came here for my bachelorette party. Every single day we would get a spot out on the beach in front of the hotel. The staff is so much fun and so accommodating. The drinks are amazing, the food is to die for (fresh red snapper is my fave). The hotels pets are amazing...Bandita (the dog) and Pancho (cat) and...

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Thank Bahar M
nashville
Reviewed 25 May 2016 via mobile

There really aren't words to describe this place other than "home away from home"...folks who have been understand how true this is but here is a quick rundown of how much this place made a lasting and loving impression on me: Paulina, Leo, and the rest of the guest services crew took care of us from the time we got...

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2Thank hubna
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Inspiring is the word that we can use when reading such nice and detailed reviews from our guests. Paulina, Leo, Paris, Marc and Eduardo as well as all our staff feels proud to be mentioned by you and also we loved to hear that the food and drinks pleased you. Anytime you want to come back we will be...

Oracabessa
Reviewed 17 May 2016

We stayed for two nights only... but what a stay! We were warmly greeted by the staff - a HUGE shout out to Paulina for making us feel right at home instantly. Our room - an entry level room - had very little view, so please double check which room you have been given beforehand (it's different from the one...

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2Thank GEAdmin
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! This is the best that we can receive! Guests staying only for two nights and we are able to deliver the service and satisfaction expected! We are sorry you did not have the view that you needed but this can be arranged next time you visit us as we can offer you a much better view. Paulina Rafael and...

Los Angeles, California
Reviewed 13 May 2016

My husband and just stayed here for a week. The hotel is well located in the middle of the beachfront. The bungalows are nice and comfortable. The staff for the most part was incredibly friendly and helpful. We were woken up the first few days at 8 am with construction on the bungalow directly behind ours which was definitely a...

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Thank DBangit
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! First of all we would like to apologize for the inconveniences during your stay and we are thankful because you still felt that we deliver on service as you mention in your review, if you offer us another opportunity to have you as a guests we will make sure that this opportunity areas will be erased and to get...

Hastings on Hudson, New York
Reviewed 11 May 2016

This was my first visit to Tulum. Although, my friend and I did not stay at Ahau, we ate breakfast there every morning and had a wonderful waiter named Martin. The food was delicious and the service was amazing. My friend and I booked our room for next year at Ahau. Can't wait to return. It is true paradise.

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1Thank gemgirl05
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is wonderful to see that guests to our restaurant decided to stay with us next year because the service received. Martín is one of our stars in the restaurant and he will be so proud to know that you mentioned him in your review. We cannot wait also to have you here as a guest soon!! Thank you,...

Reviewed 8 May 2016 via mobile

As we know, Tulum is a destination for the young and beautiful; a place to be seen. Well, if you see me it will be at Ahau Tulum. This is a wonderful establishment to experience the white sand beaches of Tulum. From the first greetings of 'welcome home' and refreshing cocktails at reception, the first class treatment continued throughout our...

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Thank Trill P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We would like to thank you for all this great and perfect comments about Aahau and its staff, we feel so proud that the service delivered to you and all the premises pleased you. We hope that you come back as soon as possible and offer us the chance to pamper you again during your vacations. Thank you, Best...

Reviewed 5 May 2016

Amazing hotel. Super eco-conscious and respectful of the beautiful natural landscape of Tulum beach. Filtered water jugs provided in each room. I loved the complimentary beverage and croissant delivered to your room each morning. Perfectly located on the main hotel strip nearby to great restaurants with available bikes to cycle into the town nearby. Very relaxing and quiet with quality...

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Thank ADebovis
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Amazing guests is what we love to have here in Ahau. Thank you for such a nice review and all the good comments about the rooms, amenities, music and enviroment. Raw Love is a great option for our guests. Please come back soon to this eco-conscious place called Ahau here in beautiful Tulum! Thank you, Best Regards, Arturo Soto...

Reviewed 3 May 2016

We didn't stay here but we came for lunch and we were very impressed! The food was delicious, we had the chipotle lobster tail and ceviche. The cocktails were the best we had on our trip (except for one crazy good margarita elsewhere).

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Thank KylieMcDowell
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is so rewarding to know that you enjoyed the food and drinks on our restaurant and beach bar. We would love to see you back in Ahau as a guest any time soon and we will work on making the best margarita ever and offer you the greatest stay ever too!! Thank you for your nice comments! Best...

Denver, Colorado
Reviewed 3 May 2016

My husband and I stayed in one of the Bali Huts at Ahau for a little less than a week; we enjoyed EVERY single moment. Not only was the staff incredibly attentive and welcoming but they went above and beyond to care of me while I was experiencing a stressful situation. I was left in Mexico without a peso to...

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Thank casaundramachado
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are very happy to know that Paulina and Marco were able to help you with your money situation and that all the staff, acommodations and food were able to exceed your expectation during your stay. Hopefully we will see you back here soon in your home away home, for sure Marco will be so glad that one of...

Boston, Massachusetts
Reviewed 1 May 2016

We visited at the recommendation of friends not sure what we would find. What we found blew us away. This is the most relaxed, layed back, low key, yet luxury feeling hotel I have ever visited. A fit, healthy vibe that is dripping with "cool". The food and drinks were fresh and amazingly prepared in an airy setting that makes...

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Thank rhughes119
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We love to hear that our guests had such a great time during their vacations here in Ahau. We want to thank you for all the nice comments and the beautiful review recently posted by you. Please do not take long to come back and feel again alone on your own private beach paradise. Thank you, Best Regards, Arturo...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $79 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#2 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#6 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
71 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view”
 of 5 bubbles MaryLothrop, 25 Mar 2017 | Read review
“Master Suite #6 top level is 2 building away from bar and restaurant providing privacy.”
 of 5 bubbles traveldivaTennessee, 21 Mar 2017 | Read review
“I have stayed in a number of rooms over the years. There isn't a bad room on the property. They are all beautiful and on the ocean.”
 of 5 bubbles dreamr2017, 15 Mar 2017 | Read review
“Room was gorgeous and exactly everything we could dream of!”
 of 5 bubbles Cherina7, 8 Mar 2017 | Read review
“The rooms were fantastic, comfortable beds, clean great decorations and very quiet and private.”
 of 5 bubbles richardwR6390CL, 8 Mar 2017 | Read review
5 of 5