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Ahau Tulum

Travellers' Choice award winner
#11 of 89 Hotels in Tulum
GreenLeadersPlatinum level
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Ahau Tulum
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861 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Toronto, Canada
Reviewed 19 December 2015

I just got home Yesterday from my 2nd time at Ahau. Its the first time in my life, I can see myself coming back to, every single year. This is such a special, intimate place. The Beachfront rooms are so spectacular I'll be dreaming about waking up there until I'm back again. Ahau has a calmness and a peacefulness that...

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Thank Alexbrott
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Having guests that wants to come back every year makes us feel so proud about what we do that there is no better reward to just read all the kind words you wrote about Ahau and it's staff. Mariana, Marco, Martin, David and Ricardo works so hard to make our guests to feel like in home and with this...

Cary, North Carolina
Reviewed 17 December 2015

Let me begin by saying that this review is well over do as my husband and I traveled here for our honeymoon in the beginning of August. However, I've had a while to let our trip sink in and we're still just as crazy about this place as we were the day we arrived. Ahau Tulum is nothing short of...

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Thank elizabethhayes
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Its is great to have guests that remeber us after staying with us some months ago, and still taking the time to write such a nice review about Ahau and it's staff. We also loved to know that you enjoyed your honeymoon here with usa and that you describe this place as Paradise, it is so rewarding to know...

Reviewed 16 December 2015 via mobile

I just came back from a week @ Ahau. What a great little boutique hotel. I was looking for a kite surfing trip and booked Ahau as it was home of 5⭐️ Kite school MC Kite & Paddle. I was so amazed and pleasantly surprised with Ahau. Amazing location, right in the middle of Tulum's beach stretch, Understated luxury, great...

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Thank eo73
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! You are very kind with all the nice words published about Ahau, indeed,m kite surfers are part of our guests as we have the best Kite Surf instructor in the region Mauricio. There are no word sto describe how greatful we are to hear that you were pleasantly surprised with us. Dont wait and come back as soon as...

Reviewed 10 December 2015 via mobile

I got recommended this amazing Eco-friendly hotel by my girlfriend that I went to Greece with. She went to Tulum not to long ago, didn't stay here but told me I would love it. I took her advise. I went to celebrate my birthday with my fiancé. We were taken away by the hospitality, the beauty, the simpleness of this...

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1Thank Illiana79
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We need to thank your friend that recommended you Ahau in your trip to Greece, however, we feel so happy to know that you could celebrate your birthday here with your fiance and that we delivered a good service and were able to create a great experience for you during your stay. We really hope you can come back...

Charlotte, North Carolina
Reviewed 10 December 2015

The staff at Ahau Tulum are what really make this an extra special place. Everyone (the waiters, the concierges, and the managerial staff) is professional, patient, and pleasant to converse with. Our special thanks goes out to David, Raphael, and Manuel... as they really made us feel at home in Tulum! Naturally, the beach and the general amenities were excellent....

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Thank JaiTripAdv
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! It is so rewarding to know that our staff was the main reason to make you feel like Ahau is an extra special place. We loved to know that everybody as the waiters, concierges and manahgers were proffesional and pleasant to converse with. David , Rafa and Manuel will be so proud because you mentioned them in this review...

Newport Beach, California
Reviewed 10 December 2015

This was our first time to Tulum, and we absolutely loved Ahau. We took long walks on the beach and looked at all the various properties, but we agreed that Ahau was the best! While rustic, the rooms are super clean and functional. David and the rest of the staff took great care of us the entire trip. We will...

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Thank jsherwood
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! Thank you for choosing Ahau as your first option when visiting Tulum and we are so happy to knoww that you loved to be here and that you see us as the best option in Tulum. Davis is one of our stars and we are glad you enjoyed his a dn the rest of the staff service. Definitely we...

Reviewed 5 December 2015 via mobile

Returned again to our Paraiso!! Our home away from home. The hotel and accommodations at Ahau are second to none in Tulum. The decor, design, comfortable beds and surroundings are a dream come true. The staff is amazing friendly and the healthy food options are awesome.. A big thank you to Pepe, Jp, and David for always making us feel...

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Thank Matthew S
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! To hear that you describe Ahau as your home away from home makes us proud because our goal is to make all guests to feel like family and with this review we know this has been achoieved. Pepe, JP and David will love to hear that you mentioned them and for sure we will see you soon back here...

Mesa, Arizona
Reviewed 5 December 2015 via mobile

The hotel was amazing. The beach was incredible and cleaned up frequently so there was no sea weed at all. It was a Great atmosphere. The Manager was super friendly. Also we had some questions about the town and some stuff to do around the town of tulum and the maintenance guy Sergio was really helpful and nice! This place...

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Thank CCheff
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are glad that Ahau suited your needs and that you think is an amazing hotel. The maintenance staff works very hard to mantain the beach clean and without seaweed. Also we wabt to thank you fro the goiod comments about Sergio our maintenance manager and about the great atmosphere here in Ahau, hopefully we will see you soon...

Madison, Wisconsin
Reviewed 2 December 2015

I researched this hotel so much on line that I was shocked when I walked into your room. Room number 10 - stay away. There were 2 beds an oversize couch and a table. There is no where to unpack, not a drawer. The bathroom was small, there were no toiletries except refillable bottles in the shower. The bottles were...

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Thank Katie S
McAllen, Texas
Reviewed 1 December 2015

Well, the destination is already spectacular, besides you stay in those amazing rooms in the middle of the jungle next to the beach, so quiet! But what It makes Ahau my favourite hotel in Tulum is the level of intimacy that you never gonna get in a resort. You get treated with respect and humbleness by all the staff which...

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Thank Genesis G
Arturo S, Gerente at Ahau Tulum, responded to this review

Hello! We are so glad that you enjoyed the Ahau Experience in Tulum!! Thank you for all this great review about the hotel and about the staff, friendliness is part of this place and we will always try to make all our guests to feel like home. Please come back soon to be spoiled by our staff here in beautiful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau
Ahau
Cuisines: Mexican, Seafood, Spanish, South American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $170 - $1,338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ahau Tulum 4*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#2 Green Hotel in Tulum
#4 Luxury Hotel in Tulum
#5 Family Hotel in Tulum
#10 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
58 questions
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all have great views. You can see the sun rise very morning especially if you are in the tops rooms.”
 of 5 bubbles julipnyc, 6 Jan 2017 | Read review
“try to get a room right on the beach!”
 of 5 bubbles caroliner177, 29 Dec 2016 | Read review
“Stay in either room category "Junior Suite A" or "Master Suite", all of which have direct access to the beach and beautiful ocean views.”
 of 5 bubbles Kellian70, 12 Dec 2016 | Read review
“Any room is in heaven! No need to overthink it...”
 of 5 bubbles mfarell, 10 Dec 2016 | Read review
“Well the beach bungalow, case Zero is amazing”
 of 5 bubbles 878klausm, 3 Dec 2016 | Read review
5 of 5