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Amansala Eco-Chic Resort + Retreat

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Traveller (356)
Room & Suite (55)
Pool & Beach (44)
Overview
km 5.5 Boca Paila, Tulum 77788 Mexico See on map
AMENITIES
Wifi
Free Parking
Beachfront
Restaurant
Airport Transportation
Bar/Lounge
Multilingual Staff
3 Star accommodation
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (512)
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1 - 5 of 458 reviews
Reviewed 2 days ago via mobile

An amazing and magical place to detach from the world and fell refreshed. The resort itself is eco chic which is charming and add personality to the place. All staff were helpful and a delight to be around. The pool was small but clean and...More

Thank Wonderjulielust
Reviewed 4 days ago

The places is average!!! The Beach is awful in Tulum, is full of seaweed, I understand is just a natural cause, but there is no place that tells you about this, not TripAdvisor or Amansala talks about it. The Pool here is very dirty, even...More

Thank Julieta C
Reviewed 4 days ago via mobile

My stay at Amansala was very disappointing. The property is not very clean. The Rooms are old, ugly and not very clean. The served food was low quality and the menue is very boring. The staff tries to be nice but that’s about it -...More

Thank Jepe103
Reviewed June 8, 2018

If you look at the other reviews, you'll see that people either love this place or hate it. Before I went, I hypothesized that the people who bought cheap, a la carte rooms from TripAdvisor were disappointed and those who paid a fortune for their...More

8  Thank TopazTunes
Reviewed June 7, 2018 via mobile

Worst customer service, and bad attitude towards the guest. The staff reacted unpolite when addressing them in Spanish, not sure if they now that Tulum is in México and that the official language is Spanish. Not going back there

5  Thank AlejandroSchultz
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$133 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Tulum
#20 Spa Hotel in Tulum
#40 On the Beach Hotel in Tulum
Details
Price range
US$133 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Tulum
#20 Spa Hotel in Tulum
#40 On the Beach Hotel in Tulum
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Traveller (356)
Room & Suite (55)
Pool & Beach (44)
Dining (27)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Luke A
January 7, 2018|
AnswerShow all 3 answers
Response from Zarmeen A | Reviewed this property |
If you are not too iffy about mosquitoes and amenities then you could make it work. Our room had no space for a crib. It’s not baby specific but it’s not anti-baby either. You could also email them as they have different... More
0
Votes
Dn H
September 23, 2017|
Answer
Response from DarleneMonique | Property representative |
Yes we do provide transportation from the airport to Cancun. We do our best to organize so you can share with someone that is arriving the same time as you. If you prefer a private transportatio please email reservations... More
2
Votes
Sara T
August 7, 2017|
AnswerShow all 7 answers
Response from Jen W | Reviewed this property |
I am sure you can. That beach is totally open - you can eat there /just walk in and order and grab a bed/lounge chair. Its not like Miami where they would catch you the second you lay down and make you pay $1000. Haha... More
1
Vote
Room Tips
"A bit warm in the bungalow, even with the beach breezes at night, without air conditioning. Some bungalows..."
Read review
"Visit the mangrove"
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"I booked a garden room and it had AC in the night, we spent our time on the beach so we did not have a..."
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"Top floor Garden View room, or beach view room"
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