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We stayed here for 2 nights in July 2017 and thought it was great value for money. The photos online do not do it justice. It is a lovely clean property and very well maintained. There are numerous pools and a great schedule of activities....More
This resort is thought, managed and focused 100% on italian customers, even though the staff will never admit it - all the staff talkes italian to the guests and are surprised if you answer in another language. All the entertainers, reception staff, restaurant staff, etc....More
Thank Gabriel L
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 5 days ago
Mr. Gabriel L,
Is this supposed to be … some challenge?
I’ll tell you what, I don’t answer to this kind of “bullsh…” reviews! You’re pleased to go anywhere in Tulum, on the Earth, on the Moon, but the PavoReal Beach Resort. You can find...More
1. The alcohol and drinks bracelet was misleading. I asked the receptionist if it was worth it and the receptionist quoted the price of the actual drinks making it seem like it was. I doubted the purchase but I figured, Hell why not , I...More
1 Thank Sofia O
Response from Anna_Rita_Nicoletti, Responsabile relazioni con la clientela at PavoReal Beach Resort TulumResponded 13 July 2017
Dear Guest “who has travelled the world”,
All we want to say is that, as you well know, everyone has their personal taste. Matter of taste in food and fashion, in sport activities and how to spend their free time, and so on.. What’s good...More
Hotel with beach front and 3 pools perfect for families or couples and perfect if you want to stay in relax and enjoy the ocean and pool because the meals are included.
All the service was very nice
It's 10 minutes away by car from...More
The hotel offers massage service arranged through the massage therapist - Ignacio.
Several of my my family quite enjoyed the massage given by Ignacio. He was extremely polite, friendly and attentive to each individuals needs. It was easy to book and was right on time.
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Children Activities (Kid / Family Friendly)
Things to do
US$134 - US$389 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 On the Beach Hotel in Tulum
#20 Family Hotel in Tulum
#27 Romantic Hotel in Tulum
Number of rooms
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