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Palms Tulum Luxury Hotel

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Traveller (90)
Room & Suite (87)
Pool & Beach (24)
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Overview
  • Excellent77%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“full kitchen”(13 reviews)
“beach club”(16 reviews)
“free bikes”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Airport Transportation
Suites
Kitchenette
Concierge
3 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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Traveller rating
122
30
5
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4
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LanguageEnglish
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122
30
5
0
4
Show reviews that mention
All reviewsfull kitchenbeach clubfree bikesliving roomone bedroom apartmentla coquetaexcellent restaurants and barsstaff was extremely nicegood sized bathroomlarge bedroombeach towelskingsize bedno elevatorcloset spaceclose to downtownmin bike ridehotel is located
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1 - 5 of 161 reviews
Reviewed 2 weeks ago via mobile

My boyfriend and I went for the first time to Tulum and we were more than happy to have chosen Palms hotel. Wow!! So clean , the room was soooo so spacious , the bed was very comfortable, bathroom was super clean and modern, the...More

1  Thank Aleksandra B
Reviewed February 15, 2018 via mobile

Rooms were great, we had a top floor room with a nice bathroom and kingsize bed. Breakfast was provided by another hotel around the corner so we had to pickup breakfast coupons each morning. The hot water only lasts long enough for one person to...More

Thank Arron C
Reviewed January 28, 2018 via mobile

We stayed three nights here, and loved it. A few blocks from the bars which makes it quiet at night. Feels very safe with one entrance to the street that gets locked at night. Staff all very helpful!!

Thank ashley531
Reviewed January 27, 2018 via mobile

We have just come back from staying here. The hotel staff were very welcoming and friendly. Our apartment was clean, spacious and extremely comfortable, especially the bed. The owner was very hands on and helped my daughter when she had sunburn. We had a wonderful...More

Thank Virginia S
Reviewed January 4, 2018

After an awful stay at an all inclusive we were ready to go home early until we found the Palms Tulum. What a find! It is such a cute, modern, beautiful hotel with a lovely, thatch covered entry with a palm lined swimming pool. Room...More

Thank Linda L
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Airport Transportation
Things to do
Pool
Outdoor pool
Details
Price range
US$72 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Suites, Kitchenette
Details
Price range
US$72 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tulum
Room types
Suites, Kitchenette
Add Photo Photos
Traveller (90)
Room & Suite (87)
Pool & Beach (24)
Dining (6)
Family and Play Areas (1)
Questions & Answers
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Alyssa Paige W
February 9, 2018|
Answer
Response from Linda L | Reviewed this property |
The beach is about a ten or 12 minutes ride by taxi or they have bikes you can borrow to ride to the beach. It’s not right on the beach. It’s a great place to stay - we loved it. Taxis are cheap.
0
Votes
tomreillysr
January 9, 2018|
Answer
Response from Linda L | Reviewed this property |
Yes there was in our room.
0
Votes
Room Tips
"You can't choose a bad room - it's just a lovely property."
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"We asked for the top floor. We wanted to sleep in and we were not traveling with children. There is no..."
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"Great value, location, staff"
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"All rooms face into the pool courtyard and have balconies and opaque shades."
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