We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ana y Jose Charming Hotel & Spa

Booking.comUS$258*
View Deal
#42 of 95 Hotels in Tulum
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$349*
US$258*
Great Deal
US$344*
US$344*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Ana y Jose Charming Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

595 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ana y Jose Charming Hotel & Spa
See the most recent reviews
Showing 439: English reviews
Reviewed 19 March 2017

I stayed at Ana y Jose with 3 girlfriends for a week and it was absolute heaven! The property is pristine and quaint and the rooms are clean and very conveniently located near the beach or pool. The food is fantastic and the fresh juices were amazing as was the huge fresh seafood platter that we had twice for dinner...

 Report
Helpful?
Thank Maggie B
Tulum Resorts M... T, Guest Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards, Tulum Resorts

Haltwhistle, United Kingdom
Reviewed 18 March 2017

We came here for a meal one evening. It was quiet with only a few guests around. We were given a fruity drink at the entrance gate which was a nice touch. My partner and I both had fish as the main course. I chose the grouper with vegetables. It was well cooked and we had some nice warm bread...

 Report
Helpful?
Thank Joblue32
Tulum Resorts M... T, Guest Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Dear Client, Thank you for your review. We are happy you enjoyed our restaurant and will take your comments under consideration to better improve our service. Regards Tulum Resorts

Reviewed 14 March 2017

I went to Tulum with a friend the end of January 2017 and it is much more like Belize than Mexico, which I absolutely love. The Ana y Jose hotel is exactly as the name states, charming. It is well maintained with good sized rooms (small bathroom) and a small pool. The real benefit is the private beach area which...

 Report
Helpful?
Thank Chi_MM_Jetsetter
Tulum Resorts M... T, Front Office Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Dear Client, Thank you for your review. We will take your comments under consideration to better improve our service. Regards Tulum Resorts

Houston, Texas
Reviewed 9 March 2017 via mobile

Everything was perfect, the staff, the room, the views. I wish I was there now! We brought my 7month old baby and the hotel was very accommodating. The staff could not have been more pleasant. I will say that the pool was small but it didn't matter bc there were plenty of beach chairs.

 Report
Helpful?
Thank JSSC1985
Tulum Resorts M... T, Guest Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards, Tulum Resorts

Reviewed 8 March 2017

What a find! This place was excellent - from the amazing service to the positive and friendly staff, to its prime location - this is the spot to stay in Tulum. I really enjoyed the beachfront restaurant and that there was a beautiful and clean spa as well as a large reception area on the jungle side with helpful staff...

 Report
Helpful?
Thank Ajr484
Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards,

texas
Reviewed 28 February 2017

We did a Girls trip for a long weekend. It was the perfect spot! Our room (Tulum) was a garden view , with two very comfortable queen size beds. The A/C worked great, we had great maid service and our room was very quiet. I liked the Mexican breakfast (but warning- the coffee is awful! We ended up using the...

 Report
Helpful?
Thank OkieTim
Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Dear Client, Thank you for your review. We will take your comments under consideration to better improve our service. Regards Tulum Resorts

Massachusetts
Reviewed 25 February 2017

I just returned from a 6 day stay at Ana y Jose. I traveled with my mother and three children (ages 15, 14, and 8). Due to availability, we spent our first night in regular rooms and then transferred to Villa Coba. The Rooms: My girls and I shared a two queen bedroom (Palmyra). This was a ground floor garden...

 Report
Helpful?
Thank 374Stephanie
Tulum Resorts M... T, Front Office Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards,

London, United Kingdom
Reviewed 20 February 2017

Small family run hotel. Spacious well equipped rooms . Lovely beach side bar and restaurant with great food, Western and Mexican dishes. Gat cocktails. Fabulous long white beach, lots of little bars and restaurants. No big resort hotels in this area.

 Report
Helpful?
1Thank LiMcG
Tulum Resorts M... T, Public Relations Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards,

Palmer, Alaska
Reviewed 9 February 2017 via mobile

Four of us had lunch and were happy with menu choices, the service, prices, and the gorgeous beach. We tried the almond encrusted fish, the shrimp in tamarind sauce, a salad with grilled chicken and soup with guacamole and all of those dishes were excellent. Our friends are staying for a week and have a charming room & great breakfasts...

 Report
Helpful?
Thank Clark M
Tulum Resorts M... T, Front Office Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards,

London
Reviewed 7 February 2017 via mobile

We stayed at their sister hotel Coal Tulum but went to Ana y Jose to sunbathe and have lunch sometimes. Very dedicated staff - we were looked after by the great and majestic Felix! There is nothing he does not know about service and how to make guests feel special. He makes beach life effortless.. also we had great pleasure...

 Report
Helpful?
Thank bzzziebee
Tulum Resorts M... T, Front Office Manager at Ana y Jose Charming Hotel & Spa, responded to this review

Hello, Thank you for your review, we are happy that you enjoyed your stay and we look forward to serving you again. Regards,

699 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (422)
Viewed
Dining (22)
Viewed
Pool/Beach Area (84)
Viewed
Bathroom (1)
Viewed
Room/Suite (66)
Viewed
Hotel & Grounds (40)
Viewed
View from Room (25)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
4:31
Videos (4)
Viewed
Other (175)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (256)
Viewed
Amenities (32)
Viewed
Beach (13)
Viewed
Garden-View Suite (43)
Viewed
Main Pool (16)
Viewed
Dining (43)
Viewed
Standard Room Pool (5)
Viewed
Suite Sensations (57)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (10)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Tulum hotels
0.0 km away
Cabanas Tulum
Cabanas Tulum
#14 of 95 in Tulum
789 reviews
1.0 km away
Coral Tulum
Coral Tulum
#56 of 95 in Tulum
120 reviews
2.9 km away
Papaya Playa Project
Papaya Playa Project
#33 of 95 in Tulum
269 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Be Tulum Hotel
Be Tulum Hotel
#23 of 95 in Tulum
847 reviews
2.6 km away
Azulik
Azulik
#18 of 95 in Tulum
1,221 reviews
1.2 km away
Nueva Vida de Ramiro
Nueva Vida de Ramiro
#13 of 95 in Tulum
836 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. ... more   less 

Additional Information about Ana y Jose Charming Hotel & Spa

Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $435 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ana y Jose Charming Hotel & Spa 3.5*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your Ana y Jose Charming Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel Tulum
Hotel Style:
#16 Spa Hotel in Tulum
#25 Romantic Hotel in Tulum
#25 Family Hotel in Tulum
#28 On the Beach Hotel in Tulum
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ana y Jose Charming Hotel & Spa staff and other travellers.
33 questions
Ask a question
Saint Louis, Missouri
Union City, California
Sturbridge, Massachusetts
over a year ago
Dallas, Texas

See all questions (33)

Questions? Get answers from Ana y Jose Charming Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the front garden view rooms (i.e. Lluvia) if available. Very close to the beach”
JGirlWanderlust, 22 May 2017 | Read review
“Request a suite!”
DeeSydPix, 30 Apr 2017 | Read review
“Try to stay ocean front and get a Cabana.”
scottkearns, 26 Mar 2017 | Read review
“All rooms are really perfect and close to the pool and beach!”
746maggieb, 19 Mar 2017 | Read review
“Amanecer and Las Brisas have incredible ocean views and are worth the additional price.”
Ajr484, 8 Mar 2017 | Read review
5 of 5
Booking.com
US$258* /night
View Deal
Orbitz.comUS$344
Hotels.comUS$344
CancelonUS$349
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates