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Suenos Tulum

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Certificate of Excellence
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Certificate of Excellence
Sueños Tulum is a 14 suite totally ecological solar powered beachfront hotel, built in a uniquely natural and mystical place, right on Tulum beach; one and a half hours south of Cancun International airport. This Mayan retreat was created to preserve the surrounding magic and feel of the area. Our resort was built with much love and dedication, Greatly influenced by Mayan prehispanic art. Each building is a work of art, sculpted to represent the Mayan gods surrounding the hotel, making you feel the magic of our wonderful culture. WELCOME TO OUR DREAM!
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Concierge
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Family Rooms
Non-Smoking Rooms
Suites
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Carret Tulum - Boca Paila Zona hotelera Km 8.5, Tulum 77780 Mexico
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Getting there
Cozumel Airport69 km
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360Reviews
999Photos
23Q+A
88Room tips
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Popular mentions
The upsides? This is right on the beach and the staff are wonderfully responsive. Downsides? Rooms are poky and dark. Food at the restaurant is simply bad. We had dinner one night and I got a piece of tasteless white fish and a couple of pieces of vegetables.
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Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded 1 week ago
Hola, Thank you for your review. We are sorry to hear about this until now. Our staff would of done their best to compensate these inconveniences. What is most important for us is our guests satisfaction. We are now looking into these things to improve. First of all, unfortunately, we were fully booked and didn't have any other suite to offer you. The Beach suites - are on ground floor are indeed a little darker since they surrounded by jungle. The Master and Junior suites on the second and third floors are higher up with more sunlight and an ocean view. Each suite is differently positioned, unique, and hand painted with different natural pigments, which can give a different sense of luminosity. Regarding your dinner, we want to mention that we get fresh fish that is available. It is disappointing to hear it was too simple. Kind regards and appreciation, Our best wishes for this year Sueños Tulum
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Hotel's Favourite
It took a while to select where in Tulum we wanted to stay and after reading a ton of reviews we selected Suenos. We are so glad we did. Lets start with the location. As soon as you walk through the gate into the amazing, tranquil surroundings of the hotel you feel like any
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Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded Aug. 14, 2018
Hola Paul, The pleasure is ours! Thank you for writing such a great TripAdvisor review, after reading so many! We are honored you chose Sueños Tulum for your vacation and that your expectations were met! Our staff greatly appreciates your words, and the time you took to express it. We all look forward to your next visit! Muchas gracias ! Best wishes from Sueños Tulum 😀❤️🌴✨
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We stayed here for 9 lovely days in November. The hotel is closed to outside guests, which makes it more intimate and quiet. The location right on the beach, and within walking distance of many local restaurants. Our room was well appointed with comfy bed, closet with a safe
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Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded Dec. 5, 2018
Gracias ! We appreciate you posting your review on TripAdvisor. We are thrilled to hear you had a lovely stay with us! We look forward seeing you in the near future Best wishes from all the staff ❤️🌴
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if you are going to Tulum for the true Tulum experience, this is one of the ONLY hotels left with that tranquil, relaxing feel. I would stay here again 100 times - the staff is amazing and carter to your every need. Property is so relaxing beautiful and kept impecable... very
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Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded Nov. 23, 2018
Hola Mauricio, Thank you very much for your review ! We would be thrilled to you here at least 100 more times! 😊 Muchas gracias, see you here! Magic vibes and all the best from everyone at Sueños Tulum ❤️🌴
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Suenos was a pleasure to stay at. There are lots of nice areas to sit in, around the hotel and the beach - the beach set up (mixture of big beds, sunbeds and hammocks) was the best we saw along the beach. The rooms are also really nice, and have everything you could possibly
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Response from SuenosTulum, Guest Relations Manager at Suenos Tulum
Responded Nov. 4, 2018
Hola Jasmine! Thank you for your review! We are happy to hear that you enjoyed all what Sueños Tulum has to offer; from our beach set up, services and food- to all of our amenities. 😀 We hope to see you in Tulum again! Kind regards from all, Sueños Tulum🌴❤️
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSuenos Tulum
The Junior Suite at the Suenos Tulum
Professional photo exclusively commissioned by TripAdvisorSuenos Tulum
The Temple Suite at the Suenos Tulum
Professional photo exclusively commissioned by TripAdvisorSuenos Tulum
The Temple Suite at the Suenos Tulum
Professional photo exclusively commissioned by TripAdvisorSuenos Tulum
The Junior Suite at the Suenos Tulum
Professional photo exclusively commissioned by TripAdvisorSuenos Tulum
The Beach Suite at the Suenos Tulum
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12345671
Which master suite has the best view of the ocean.
All have incredible views since they are on the top floor. The closest buildings to the ocean are the side buildings; Selva and Luna.
-1 votes
Hola Crystal, Yes, electricity is NOW available in all the suites 24/7. There is an outlet for charging phones or cameras. The air conditioning is the only thing limited from 8 pm to 9 am. We have an additional charging station in reception where guest can also charge devices anytime. All master suites have incredible ocean views since they are on the top floor. Yes, we have a bar and restaurant onsite catered exclusively for guest. Some activities close by are going to cenotes, natural biosphere and ruins to mention a few.
1 vote
Does this hotel provide bikes?
Hola! Yes, we do have bikes to lend.
0 votes
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No. suites have one outlet that is on only overnight. otherwise, charging in the front office. not a place for dryers or irons. it's an eco friendly place.
0 votes
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12345
"There are none that we could see"
"Junior suite facing the beach was lovely and had a hammock and two beds!"
"We believe most rooms face the ocean...you can't go wrong."
"Luna is best room for quiet and view."
"Top floor rooms have great ocean views and breezes."
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PRICE RANGE
US$414 - US$560 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suenos tulum hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
14
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