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Dreams Tulum Resort & Spa

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#18 of 91 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,736 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

My wife and I had a great time here and relaxed a ton! The beach was beautiful and the resort provided lots of activities for all ages. All inclusive is worth it. Also,the staff at the El Patio restaurant at Dreams Tulum (Rene, Gilda, Carlos, Alfredo and Lucia) were all really great. So nice and very good service! Thank you...

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Helpful?
Thank Kevin A
Reviewed yesterday NEWvia mobile

Beautiful resort with amazing staff! Room service was delicious,the beach just gorgeous, if you love to swim in the ocean you will enjoy this place.. The french restaurant was very good breakfast was good too..the adult pool not so crowded.we will definitely come back to this place if we do another tulum trip..

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2Thank Gianliz c
Dublin
Reviewed yesterday NEWvia mobile

We stayed for a week in February 2017, 2 adults and 2 children, aged 11 and 7. We had an amazing time. This is a great family hotel as there is so much going on to keep the kids entertained. They didn't want to leave the hotel at all! We stayed in a premium garden suite which had 2 double...

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Thank LoucieC
Frederick, Maryland
Reviewed yesterday NEW

As a UVC member, the property was nice buot not as nice as several others visited. Our room was on the ground floor directly next to the out door lounge and pool snack bar. This was always very noisy especially at night. Requested our room be moved but our request was ignored. The resort did not seem very crowded and...

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Thank mflinchb
Boston, Massachusetts
Reviewed 2 days ago NEW

This resort was incredible. The fact that it was all inclusive was a bonus. The food was great, and the service was impeccable. The entertainment staff was incredible, they always had events going on and kept everything fun. The beach was very clean and they were always working on cleaning the seaweed out of the water each day to make...

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2Thank kfr5015
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear kfr5015 On behalf of the hotel staff and the Management we would like to thank you for taking the time to share your feedback regarding your recent experience at our resort. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip. Like our proximity...

Austin, Texas
Reviewed 2 days ago NEW

I've been to quite a few resorts and this one is on point! I almost don't want to write this review to keep this gem my own little secret. It felt slightly larger than boutique hotel and there is something for everyone. It's easy to get around - no cart needed, and they embrace the nature on the grounds. The...

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3Thank AmyATX13
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear AmyATX13 Thank you for the time to write this great comment regarding your recent experience at Dreams Tulum. We feel very happy to read that we achieved our goal, as we read that you had an amazing time here with us, and are very pleased to read your full satisfaction with the friendliness of our staff and to know...

Reviewed 2 days ago NEW

My family and I have taken several spring break trips to Dreams Puerta Vallerta in the past but when Hyatt bought that resort we decided to try Dreams Tulum. We were NOT disappointed. Dreams Tulum is beautiful, expansive and most importantly, feels like home. We ate at every restaurant except the benihanna style/habachi one and didn't have a bad experience...

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3Thank Sarah F
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Sarah F First of all we would like to thank you very much for choosing our resort as your holiday’s destination. After reading your comments you make us feel so proud. . Our main goal is to meet our guests’ expectations, and to read that you had a nice time is a good sign that we are doing a...

Reviewed 3 days ago NEW

I want to start by saying that the staff was amazing and really tried their best to accommodate us. The food at Seaside grill was not all that great but good. The rooms are really clean. My only complainant is that I lost my wallet after a night of fun and I have trying to contact the hotel no one...

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2Thank Gis N
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Gis N First of all we would like to thank you for taking the time to share your experience with us and the TripAdvisor community. Thank you for highlighting our delicious gastronomical options in your review. We value our guests’ feedback because this is the way we can know about our distinguished guests experiences as well as to have...

New Paltz, New York
Reviewed 3 days ago NEW

This is a long overdue, well-deserved 5-star review from our delayed honeymoon/1st anniversary trip. Seven relaxing and fun-filled days/nights. This resort is beautiful - stunningly manicured grounds and lovely staff! It will be difficult to go elsewhere. If you are traveling without children, go for the adult section, swim-up suite. They are near the spa, too. If you go there,...

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2Thank Streiner
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear Elisabeth S First of all we would like to thank you for taking the time to share your experience with us and the TripAdvisor community. All comments are greatly appreciated. We pride ourselves on customer services and are happy to hear you truly enjoyed your stay with us. Rest assured that your review has been shared with our teams...

Natal, RN
Reviewed 4 days ago NEWvia mobile

If you are looking for a large all inclusive resort at the beach, with lots of activities and animations then this is perfect for you. If you are looking for peace and quiet - look elsewhere. That said - service is very good. Javier in the Patio restaurant went the extra mile when he picked up on the fact my...

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3Thank milemilo
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear milemilo. Thank you for sharing the review regarding your recent stay at Dreams Tulum with us and all the TripAdvisor community. After reading your comments you make us feel so proud. Our main goal is to meet our guest's expectations, and to read that you had a nice time is a good sign that we are doing a good...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $371 - $1,135 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, HotelsforEveryone, Hotels.com, Despegar.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Dreams Tulum Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Spa Hotel in Tulum
#6 Green Hotel in Tulum
#13 Family Hotel in Tulum
#14 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
665 questions
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Chicago, Illinois

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed farther from the beach but everything is walking distance. I preferred this because it was much quieter at night.”
 of 5 bubbles kfr5015, 27 Mar 2017 | Read review
“I would recommend being on a second or third level floor”
  • View from our Beach View room
 of 5 bubbles sarahfD854UB, 27 Mar 2017 | Read review
“first floor”
 of 5 bubbles gisn2017, 26 Mar 2017 | Read review
“We stayed in a garden view room. It was very quite and beautiful. We heard the swimout rooms were nice too.”
 of 5 bubbles sbeck1115, 24 Mar 2017 | Read review
“Garden room is fine. Do not spend the extra money getting the beach view. So not worth it.”
 of 5 bubbles Lentara71, 23 Mar 2017 | Read review
5 of 5