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Dreams Tulum Resort & Spa

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#20 of 92 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,830 Reviews from our TripAdvisor Community

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Hudson, Ohio
Reviewed yesterday NEW

We stayed 8 days at Dreams Tulum Unlimited Vacation Club and it was wonderful! We went with our 12 year old son and he also gives it 5 stars. Lots of activities at the pool and beach to keep him busy. The resort staff was very friendly and accommodating and went out of their way to make our stay comfortable...

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Helpful?
Thank Khrundell
Leominster, Massachusetts
Reviewed yesterday NEW

We were there last week, Apr 15-21. The resort is good, they do have a great staff. My daughter has a few food allergies, and they did go out of their way to help. Special mentions for Daniel, and Luisa the managers at their Restaurant's, always went of their way to help. Luisa made sure everyday my daughter got her...

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Thank affyussrey
Hanalei, Hawaii
Reviewed 2 days ago NEW

Dreams Tulum was everything anyone could ever hope for in a vacation. The food was perfection, the housekeeping exceptional, the Dreams Entertainment Team gave new meaning to outstanding customer service. Every day there was something fun to do at the pool and then in the evening, there was entertainment. The resort was spotless -- I mean incredibly clean and there...

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1Thank KathyAloha2013
New York City, New York
Reviewed 2 days ago NEW

We were here for spring break with our two girls ages 6 and 9. The resort really did a phenomenal job at keeping us entertained the entire time. We never felt the need to leave once. The staff was amazing and super attentive. The grounds were immaculate. Very clean and gorgeous. We've never seen a resort quite this clean everywhere....

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1Thank Stephanie D
Buffalo, New York
Reviewed 3 days ago NEW

My family - my husband, myself, and our three adult boys - went to this resort on recommendation from our travel agent at AAA. Upon arrival we were each given a glass of champagne and a wet towel with the most wonderful scent of essential oil I have ever smelled. It was a great welcome after 7 hours of travel...

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Thank kira671
Wilmington, North Carolina
Reviewed 3 days ago NEW

This was our first experience at an all-inclusive, so we didn't know what to expect. But the food was terrific and often amazing. The pools were great. The staff was super friendly and energetic. The beach was great. There were lots of fun activities for the kids (and always games of beach soccer and volleyball for kids and adults). There...

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Thank bunnyplasm
Toronto, Canada
Reviewed 3 days ago NEW

Stayed April 9-16th at Dreams Tulum with my hubby & 2 sons 12 & 15 . It's a large and beautifully groomed hotel. Grounds are well maintained, and the weather was great! Pros: rooms were spacious and clean and cleaned daily before 3pm. food was above average beach is long and private, there are no locals or anyone trying to...

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2Thank grava33
New York City, New York
Reviewed 4 days ago NEW

From moment we arrived, Alejandro at front desk was great and just went uphill from there. Our room was perfect, beautiful garden view, short walk to pool & beach. As far as restaurants, we had good experiences all around. Favorite part was entire staff from gen'l manager to busboys - excellent service as well as attitude. The entertainment staff were...

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2Thank pattycakes241
Greater London, United Kingdom
Reviewed 5 days ago NEW

Just returned from a fantastic 7 nights at the Dreams Tulum Resort.. Rooms were clean and spacious, with all the facilities needed. Restaurant options were many and varied and we had no problem getting a table. The food was great-not just the Mexican food, but also the Italian, Asian and the Grill. Fantastic array of drinks available, with great service...

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1Thank nickmorgan2017
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear nickmorgan2017 Thank you for sharing your review regarding your recent stay at Dreams Tulum with us and all the TripAdvisor community. We really appreciate your kind comments and it makes us happy to know that we exceeded your expectations and you had a wonderful time here with us. We hope to have the opportunity to host you once again...

South Haven, Michigan
Reviewed 6 days ago NEW

We spent a week in paradise at Dreams Tulum. From the moment we arrived we were treated like royalty. The staff was warm and friendly; always eager to please. We did a couples massage and a day in the spa- oh my what a wonderful experience. They had me at cool cucumbers on the eyes but the hot wax massage...

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1Thank djcoates2
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear djcoates2 First and foremost we would like to thank you for taking the time to share your review regarding your recent experience with us and the TripAdvisor community. We are so pleased you chose our resort for your precious vacations and that we were able to surpass expectations. We look forward to your return and hope you will consider...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $353 - $1,031 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#7 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
689 questions
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Manchester, United Kingdom
Chicago, Illinois

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Questions? Get answers from Dreams Tulum Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms in the newer building, ours was a bit dated,”
affyussrey, 22 Apr 2017 | Read review
“All the rooms are amazing. We stayed close to the front desk. Quiet at night.”
KathyAloha2013, 21 Apr 2017 | Read review
“Due to price we reserved a garden view and received a partial ocean view. They said they upgrade everyone!”
kira671, 20 Apr 2017 | Read review
“Rooms near pools may be noisier due to the evening shows, but don't know for sure.”
bunnyplasm, 20 Apr 2017 | Read review
“Rooms closer to the main lobby are quieter and have nicely shaded balconies”
grava33, 20 Apr 2017 | Read review
5 of 5