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Dreams Tulum Resort & Spa

Bookit.comUS$280*
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#20 of 93 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,843 Reviews from our TripAdvisor Community

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Showing 2,673: English reviews
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Reviewed yesterday NEW

Everyone was very friendly, the food was great. I highly recommend Isabel at the spa for braiding children's hair, she did a great job with my 2 daughters. We hung out at the pool one day and tried to do all the activites, there were so many fun things going on. The Mexican food was amazing, as was all the...

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Helpful?
Thank Jessie R
Reviewed yesterday NEWvia mobile

We have stayed at many resorts around the world, but this one certainly was a cut above; some highlights below: 1) We are vegetarians, but we were very well looked after: each of their restaurants has a separate veg menu, and as long as you order a day in advance, they can have it all ready for you. Special thanks...

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Helpful?
Thank Ash M
Evanston, Illinois
Reviewed 2 days ago NEW

I stayed at this resort for four nights and traveled with my wife and two kids. This is a beautiful property with a stunning view from the reception area. (One so-so point is that when we got there, someone was assinged to us and we thought it was just to welcome and tell us about the property, etc. While he...

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Thank eyorkchi
Reviewed 2 days ago NEWvia mobile

A perfect day started with a great breakfast at world cafe, continued with stretching with Victor, great suggestions from Sofia, guest relation for indevidual trips around Tulum (they all paid out), then enjoying a drink at the beach served by the fast and friendly Alfredo (very much enjoyed our conversations), after a delicious burger at the barefood grill from the...

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2Thank JackieSuiza
Reviewed 2 days ago NEW

Really enjoyed our 14 night trip in April 2017. Family with two teens. Two of us are gluten free and the resort was amazingly helpful - loved the team in the world cafe (main restaurant) Miguel, Betty and Israel. Miguel was very funny. I loved everything the restaurants, entertainment, pools, bars and rooms - oh and the spa was awesome!!!!...

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Thank Michelle D
Ogdensburg, New York
Reviewed 2 days ago NEW

Very friendly staff, small resort which is nice for families. Would have liked a little more activity for the kids. Beach front had a lot of seaweed and was quite rocky in areas. Bartenders were super friendly and very accommodating!

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Thank Jill P
Reviewed 3 days ago NEWvia mobile

I came to the dreams resort for a wedding (The Smith's), the weekend of the 21st of April and the overall experience was wonderful. The staff was great from the housekeeping service, to the waiters (Ivan and Javier) and bartenders (Carlos and Nemo), and the entertainment (Ricky)... Everyone was very polite and accommodating...

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Helpful?
Thank tay414
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear tay414 Thank you for the time to write this great comment regarding your recent experience at Dreams Tulum. We feel very happy to read that we achieved our goal, as we read that you had an amazing time here with us. It would be an honor to have you back again at our resort in the near future. Sincerely,...

Manchester-by-the-Sea, Massachusetts
Reviewed 3 days ago NEW

We stayed a week. What a great place to vacation. One cay at the pool. Two days at the beach. One day in the courtyard with the swim in/out pool to our room. And a great sight seeing trip with Cancun Adventures to Tulum Ruins and Cavern (centotes) Adventures. Led by Silvana and Roberto. Ana & Benito were great by...

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Helpful?
Thank MHitschler
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear MHitschler We would like to thank you for the review of your vacations at Dreams Tulum; it is great to know that you enjoyed your stay. We are glad to read that you highlight the excellent service provided by our staff. We look forward to welcome you back at our resort. Sincerely, Seve Oy E-Concierge & Social Media Coordinator...

Palos Verdes Estates, California
Reviewed 3 days ago NEW

If you're skeptical of an all inclusive resort from quality of the food, service, and experience, Dreams Tulum will exceed your expectations, as it did mine. The time spent keeping the grounds spotless must be non stop. It's truly lovely. The staff at every encounter, each bar, every restaurant, front desk, housekeeping, etc all wonderful. The variety of food, quality...

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Helpful?
Thank mizusp
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear mizusp Thank you for sharing your review regarding your recent stay at Dreams Tulum with us and all the TripAdvisor community. We really appreciate your kind comments and it makes us happy to know that we exceeded your expectations and you had a wonderful time here with us. Thank you for pointing out the excellent quality of service provided...

Sussex
Reviewed 4 days ago NEW

Dreams Tulum is the perfect luxury place to holiday in Mexico. The atmosphere is very relaxed throughout the resort. The room we had was a good size, large bathroom (essential with two teenagers) very clean, comfortable and housekeeping were brilliant. The restaurant choices are very good and the food on the whole was good. The beach is glorious white sand...

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Helpful?
2Thank NjrSussex
E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review

Dear NjrSussex We would like to thank you for taking the time to share your experience with us. All comments are greatly appreciated. We have made certain to share your review with our team members and are pleased they were able to be of service. Once again we thank you for your preference. We look forward to welcome you again...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $355 - $905 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#4 Luxury Hotel in Tulum
#6 Green Hotel in Tulum
#7 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
696 questions
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Manchester, United Kingdom
Chicago, Illinois

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Questions? Get answers from Dreams Tulum Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a quiet room away from nightly entertainment if you are an early sleeper.”
, 25 Apr 2017 | Read review
“The upgrade rooms are on the bottom floor for swim out access.”
  • Swim in and out is a great upgrade!
MHitschler, 24 Apr 2017 | Read review
“rooms by the activities pool will be noisier.”
mizusp, 24 Apr 2017 | Read review
“Ocean view suites are ideal if you prefer quieter area”
NjrSussex, 23 Apr 2017 | Read review
“Try to get rooms in the newer building, ours was a bit dated,”
affyussrey, 22 Apr 2017 | Read review
5 of 5
Bookit.com
US$280* /night
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TravelocityUS$368
Booking.comUS$310
Hotels.comUS$368
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Prices are for 1 room, 2 adults
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