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Cabanas Tulum

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#13 of 87 Hotels in Tulum
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752 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Evergreen
Reviewed 5 August 2016

I researched a lot. This is the best service and accmadations on the beach. Didn't want to leave!! Fell in love with the five star staff. Rooms are clean, beach is beautiful, food room service is fn, and drinks are delicious. Spend the evening on the swings watching the sunset. Visit with locals. Ride bikes to the shops. Anything you...

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Helpful?
1Thank LoveRecreating
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank yo for your lovely review; we are really happy to know that you enjoyed your stay with us. Thank you for your special mention of our staff service, of your room, of the beach area in front of the Hotel, the swings and room service! Thank you for having chosen us and we...

Reviewed 20 July 2016

I have to start saying the staff here is incredible. They sincerely want to make sure you have a great time. We had a issue with our flight and when we contacted the hotel to tell them we would be late they let our air transfer know and had a late night snack waiting for our arrival. They offer bikes...

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Helpful?
2Thank Stephen F
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking the time to write your kind review of your stay with us. Thank yo for your special mention of our front desk staff, of your beachfront room and its view from the porch, of breakfast at Ziggy's and the free bikes! Thank you again for choosing us and we hope...

Manhattan Beach, California
Reviewed 7 July 2016

I came to Tulum for a wedding and I am so thrilled we stayed at Cabanas Tulum! (We were there in the beginning of June) The two gals that worked the front desk were FANTASTIC. They were so knowledgeable, helpful and accommodating. Each evening, we would return to the room with a fun towel animal in the room. The property...

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Helpful?
2Thank vanessa_bond
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Vanessa Greetings from Tulum and first of all thank you for taking time to write this very nice review of your recent June stay with us! We are glad that you appreciate your room, the Hotel grounds in general, and the daily breakfast included at Ziggy's! Thank you mostly for your kind words on our staff, the girls will...

Aliso Viejo, California, United States
Reviewed 17 June 2016

We're from LA, Where the beaches are beautiful- but this place is beyond amazing. The staff was so nice and helpful. They helped us coordinate excursions, call cabs, bike rentals, etc. Our room was extremely beautiful with beach access. Breakfast was included every morning at our favorite Ziggy Beach! We will be back, and if we do- we'll most definitely...

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Helpful?
2Thank Casey P
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Casey Greetings from Tulum and thank you for your lovely review!!! We are so happy that you had an enjoyable stay with us, and that you appreciated Tulum wonderful beach, your beachfront room, our front desk staff service, the free bikes, and breakfast at Ziggy's! Thank you again for having chosen us, and we look forward to your next...

St. Thomas
Reviewed 17 June 2016 via mobile

Cabanas Tulum went above and beyond to make sure we were happy and comfortable. From the first check in greeting to check out they are very present and happy to help with whatever you need!!!! We borrowed the bikes many times to ride to meals and different parts of the beach. Anytime we needed ice it was no problem. They...

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Helpful?
Thank casseye977
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your wonderful words of your stay with us, and of our lovely staff!!! We are so happy that we were part of your good memories of your Tulum vacation, and that you particularly enjoyed our customer service the free bikes, the included daily breakfast at Ziggy's, the towel art, and the...

San Jose, California
Reviewed 13 June 2016

My family and I have been to Tulum 4 times, and our fifth trip was this June where we decided to try Cabanas Tulum. From the minute we arrived at the beautiful location, we were greeted by the most friendly, informative, and sweet receptionists I have had in any vacation. While they informed us about our stay, the restaurant next...

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Helpful?
2Thank milla561
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and a huge thank you for having chosen us for your fifth vacation to Tulum! We are so happy that you really enjoyed your stay and did not regret your choice, and loved both the beachfront as the garden rooms, the location of the Hotel, its beach and mostly, our staff service!!! Thank you also...

New York City, New York
Reviewed 6 June 2016

My partner and I had the best experience at Cabanas Tulum! Once we arrived in our beach front Cabana (highly recommend) we were greeted with flowers on the bed, a bottle of champagne, and balloons in our room for our birthdays! Such a lovely surprise from the staff! The breakfast daily at Ziggy's beach is really good; love the fresh...

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Helpful?
1Thank Teryl W
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you for your very kind review of your stay with us! We are very happy to read that you had a fantastic stay and could fully relax during your holidays. Thank you for your amazing words on our staff service, on Ziggy's food, on our location and also for the useful advice for...

Boston, Massachusetts
Reviewed 4 June 2016 via mobile

We did a mini moon here after our destination wedding. The great thing about this hotel is being directly on the beach. We stepped out of our room and we were on the sand! Beautiful view of the ocean and hardly anyone around. Very peaceful. Also the 24/7 ac was nice and not common in the area. Staff were very...

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2Thank Daniel Y
Reviewed 22 May 2016

My experience at Cabanas was excellent. The customer service is top notch and the staff and especially front desk girls are very welcoming and knowledgeable. They provided me with excellent advice and tips. They were able to move me into an ocean view room which was spectacular. The rooms are clean and have everything you need, even a beach bag....

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Helpful?
Thank Amelia L
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Amelia Greetings from Tulum and thank you for your lovely review and words of your experience with us this month. We are really happy to read that during your stay you enjoyed the girls customer service, your beachfront room, the location and the free breakfast at Ziggy's. We hope to have the pleasure to host you again soon! Your...

London
Reviewed 18 May 2016

The hotel staffs were really nice and friendly. Hotel room was spacious. However, the room facilities was limited. There was no fridge inside the room, It would be nice to have a fridge inside the room so we can have cold water or beer whenever we want. No room's slipper provided as our room was quite sandy after we came...

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Helpful?
2Thank SewSen
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, thank you for your recent stay and for your input. We are glad you liked our staff, beach and free breakfast each morning. We just wanted to comment on your observations for future guests. As you may know, the whole of Tulum is off grid, that means each hotel provides for its electricity. We are trying to keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our beach front and Rooftop Jacuzzi rooms have breathtaking sea views from the terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. Enjoy free breakfast either at our health food restaurant Fresco's or Ziggy's, on site Spa, free bike use. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $365 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Travelocity so you can book your Cabanas Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Cabanas Tulum staff and other travellers.
22 questions
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Questions? Get answers from Cabanas Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved having direct access to the beach”
 of 5 bubbles MarisaPC, 21 Nov 2016 | Read review
“beachfront rooms are worth the extra cost”
 of 5 bubbles SG83, 14 Nov 2016 | Read review
“Rooftop terrace is nice but the non rooftop rooms actually have a better beachview due the trees you see on rooftop that are taller”
 of 5 bubbles EATandTRAVELisFUN, 31 Oct 2016 | Read review
“We liked the beach front, second floor room.”
 of 5 bubbles Kimm0817, 18 Oct 2016 | Read review
“Cant go wrong with garden or beach front room!”
 of 5 bubbles LeavinNJbehind, 21 Sep 2016 | Read review
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