Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Balcony
Traveller (8839)
Outdoor Pool
Pool & Beach (666)
Overtime Sports Bar
Dining (364)

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About

4.5
#1 of 1 hotels in Culebra
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Vacation like a Star ™ at the new Planet Hollywood Beach Resort Costa Rica. Guests of all ages can get close to authentic Hollywood memorabilia and enjoy themed experiences in this natural and breathtaking beachfront setting on the famed Pacific coast of Costa Rica. Guests can choose from a variety of all-inclusive dining venues and bars or indulge in extra services at the PH Spa & Beauty Bar. • Sleep Famously™ atop our PHabulous Beds™, a handcrafted custom mattress with bedding developed • Plugged In™ Unlimited high speed Wi-Fi resort-wide, for all your devices • Main Event Guarantee™ Never miss big entertainment moments! • Crave - Global culinary experiences • PUMPED Fitness Center - First-class work out with professional instructors, daily classes, and the latest cardio and strength training equipment
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Aerobics
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Playa Manzanillo Bahia Culebra, Culebra Costa Rica
4.5
4.5 of 5 bubbles6,794 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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While many guests commend the spacious and modern rooms at Planet Hollywood Costa Rica, some have expressed concerns over maintenance issues. The resort's cleanliness generally receives high marks, but there's a sentiment that it could be enhanced further. Its picturesque location near the beach is well-liked, although the terrain can be challenging and beach amenities are somewhat limited. The vibrant atmosphere is a hit for some, yet others find the poolside music too loud. Amenities and service are often praised, though the value is questioned due to high costs and the perceived lack of benefits from 'Star Class' upgrades.
Location
Picturesque
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
Stephanie T wrote a review Feb 2020
+1
4.0 of 5 bubbles
We have been at the Planet Hollywood for 5 days. The hotel is absolutely beautiful. It is a newer hotel so everything is still in great condition. Housekeeping comes around multiple times per day to make up your room, even without being asked. They have someone that comes around each evening to ask if you need anything such as toiletries. The pool area is very lively with music and activities. When you’re by the pool you can easily swim up to one of the bars to get a drink or they have staff walking around that waits on you. Our favorite waiter by far has been Rene. He is so sweet and does everything with a smile on his face. We did the romantic dinner last night and he even waited on us then. He made sure everything was perfect for us and was so attentive. I’d also like to point out that Benny at Guest Services, Adrian the bartender, Ana Maria at the omelette station and Rosa (I believe) at the coffee shop have all given us exceptional customer service.

The only thing we have been less than impressed with is the food in the restaurants, however, the buffet is excellent and has a lot of variety. We also did the romantic dinner last night which was personally prepared by a chef that came out to greet us and the food there was the best meal we’ve had for dinner. The fruit offered at the hotel is very good and fresh.

We did not upgrade to star class but feel like we have still gotten an amazing experience and great service. We also did the online room selection and picked a room on the 3rd floor. The view is absolutely breathtaking!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 23, 2020
Dear Stephanie T, Thank you for taking the time to share your experience with us at Tripadvisor. We are glad the facilities and services offered to you by our team were to your complete satisfaction. We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. It is a great pleasure to read how much you have enjoyed our resort. We are sincerely looking forward to the pleasure of welcoming you again at Planet Hollywood Beach Resort Costa Rica for another star class holiday. Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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Rick B wrote a review Feb 2020
Whitby, Canada
+1
5.0 of 5 bubbles
This is our second trip to Costa Rica in two years, last year we stayed at Secrets and this year at Planet Hollywood across the bay. Both are excellent in our opinion and different in their own ways.

At Planet Hollywood we booked STAR Class Jr Suite Ocean View, upon our arrival we were introduced to our Personal Agent (Dashan) and were taken to our room (10401). The room was excellent with an excellent view of the ocean. My wife was hoping for a room closer to the Star Class pool, however, the one that we received was higher on the hill, had a much better view of the ocean and was attached to the main lobby and 3 of the restaurants.

We found the food at all restaurants to be better than what we have found at other resorts of this class. In particular the breakfast buffet had three omelet stations, a crepe station and a wide variety of fruits, smoothies, and cold and hot options. In the al a cart restaurants I found that the meat was very good and much more tender than I was expecting. Service in all of the restaurants was great.

This vacation was designed for us to relax from the hustle and bustle of the holiday season so we stayed primarily at the Star Class pool located above the main pool. The bar staff were great bringing us our drinks and lunch orders. There were no problems getting lounges with umbrellas as there were generally 6 – 8 available throughout the day.

I can’t say enough about the staff at this resort, they were always pleasant, helpful and available. I also can’t say enough about our Personal Assistant Dashan, upon meeting him he connected us to his WatsApp group and this was our primary means of communication throughout our stay. We texted our restaurant requests and he would take care of it, he made sure our departure pickup was taken care of and also arranged the day passes for our daughter and her family to come into the resort for a day. Thank you Dashan, you made our stay special.

Things to be aware of:

• This resort requires a hold of funds ($350 US) when you check in to cover any possible charges that you may have throughout your stay (a normal procedure for many hotels). This money is not taken from your credit card but is simply a hold of the amount (reduction of credit available). This is removed when you settle your account when you check out.

• There are frequently large groups of over 100 guests that check into the resort. As a result you will see great fluctuations of people at the pool and various restaurants. We found, Thursday – Saturday to have the most people with the resort looking somewhat deserted at other times.

We loved the resort and hope to go back again.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Star Rooms in the 10 or 11 buildings are higher up on the mountain and have better views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 2, 2020
Dear S986YRrickb, Thank you for the time it took to write such a nice comment about Dayshan's work, we know how hard and dedicated he is and we are pleased that it is reflected in our opinion platforms. We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. We are sincerely looking forward to the pleasure of welcoming you again at Planet Hollywood Beach Resort Costa Rica for another star class holiday. Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
JMTraveler wrote a review Jul 2021
4.0 of 5 bubbles
We enjoyed our time as a family at Planet Hollywood Costa Rica. The staff was very helpful and responsive but in particular, there were a few standouts. We rented a cabana 4 days because the experience was worth it. Ivan and Harvey were excellent cabana concierge. Loved connecting with Ivan, who made such great effort to connect with our kids and get to know our family. He was so thorough and fast and one of the best concierge experiences we ever had.

One of the evenings, we arrived to the steak restaurant with all of us and there was no tables for what seemed to be th rest of the evening. Jonathan Gallo immediately made it happen. He found us a table offsite from the restaurant itself and made a great steak dinner happen for our family. Probably the best service we had of all the meals. He saw to our being comfortable at the sushi restaurant the next evening, visited our cabana to make sure we're doing well and even said goodbye to us our last morning.

The other was the pool bartender Christiany. He went out of his way to customize flavors for my wife and I, was quick and attentive even with a full crowd waiting. Besides the skill he had making drinks, he took the time to talk and make us feel welcomed.

The resort is beautiful and not too large, very hilly so they have shuttles that take you up and down, though we took advantage of the steps and workout most times. The rooms are nice, but be sure to bring body lotion, they only give shampoo, conditioner and soap and bath gel.

There is a bit of upselling that happens during your stay, but that is to be expected at an all-inclusive. Our favorite of the restaurants was the steak place. The Italian was ok but definitely not what we hoped for. The next best was the Tex-Mex. The breakfast was a buffet and was really good overall. Fuel was a nice little coffee shop and we enjoyed that each morning before breakfast.

To us, the cabanas were the best investment for the price. The spa was nice, the gym is small but adequate for most workout needs. We enjoyed the black sand beach and some water sports. Anything with a motor is extra, but non-motored is part of the all inclusive.

Overall, we enjoyed our time in Costa Rica and would highly recommend PH Costa Rica for a family or couples vacation.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Community Manager, Otro at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Jul 4, 2021
Dear Jmtraveler77, Thank you for taking the time to share your experience with us at Tripadvisor. We love to know that you had a fabulous time, and that we could exceed your expectations, especially with our service. We strive to deliver a great vacation to all of our guests and we appreciate very much your lovely feedback about our facilities. We sincerely appreciate your comments that provide us with the opportunity to improve our services and facilities. See you soon for a new Vacation Like A Star in paradise, Pura Vida!, Francisco Avalos General Manager  Planet Hollywood Beach Resort Costa Rica
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Coco P wrote a review Feb 2020
Houston, Texas
+1
3.0 of 5 bubbles
Overall, my spouse and I truly enjoyed our trip but a detailed cleaning, better drinks and lack of well-groomed staff, dropped the ratings for us.
Cons: hour plus tour before getting to my room at arrival. Green lounge for Star Class is only big enough for 6 ppl. There was hair on the rainfall showerhead, letters were missing from the quote above the television, stains on the chair and bed skirt. Guys burger joint: staff did not change gloves between handling food and doing other tasks. Teppanyaki server cleaned the plates with antibacterial before serving food. King rooms alternate with doubles so if you want quiet and don't want to hear kids in the early morning consider an adults only resort. This is not a resort where guests dress up much for dinner (we did) but most guests had on shorts and sandals at all restaurants.

Pro: The restaurant food was always hot and we never waited for a table with reservations. We had room service every day for breakfast, which always arrived hot. We never had trouble finding seats at the pool since they had seats specifically reserved for Star Class members. Staff was courteous yet after going to other resorts I felt the staff did not always seem well groomed. Finding a good bartender was hard (except for Byron). Despite comments made by previous guests my spouse and I never waited more than 1 minute for a golf cart to take us up the hill from the pool. The walk is okay down but pretty steep to climb up. The spa treatments both Cannes Worthy Champagne Drench massage and Honey & Herbal wrap was well worth it.

I would not have enjoyed the resort much without Star Class.
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Date of stay: January 2020
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: 11205 good view from 2nd floor close walk to restaurants,King rooms alt.w/ doubles kids can be noisy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 9, 2020
Dear cocopratt, We would like to express our gratitude for choosing for your recent holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. We are sincerely looking forward to the pleasure of welcoming you again at Planet Hollywood Beach Resort Costa Rica, Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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Jnoble53 wrote a review Feb 2020
Toronto, Canada
5.0 of 5 bubbles
We just returned to Canada after a warm week with 12 friends and family members at PH Costa Rica. It is a new (just over a year old) beach side resort built into a hillside. Large electric golf carts travel up and down the road from the main building to the beach if you don’t like walking hills, as it is a steep road, particularly in the heat of midday. The hotel staff are uniformly friendly and helpful and the grounds are immaculate. There are all sorts of activities from pool volleyball to yoga (instructor Carlota is first rate) to karaoke to additional cost excursions off property. We took a day long trip via Nexus Tours inland to a wonderful spa setting with hot pools and mud baths. We swam under a waterfall, walked through a beautiful forest and had lunch at a small restaurant. Our guide Irayda was friendly, engaging and knowledgeable. Five stars for her ! Our driver Marlon was quiet and efficient with a big smile.
The resort is not near any towns of any size but if you’re wanting some sun and pool and beach swimming on site then PH is an excellent choice. We went there with various food allergies and preferences and everyone ate extremely well. The food was excellent ! Lots of fresh fruit and locally caught fish as well as traditional North American fare. Be sure to check out Fuel, the on site coffee shop in the main building. Barista Rosa was there in the mornings making great Expresso based coffees and offering a friendly greeting for those in need of some caffeine.
The rooms were very comfortable and spacious but the air conditioning in a couple of units (we had five different ones) was sometimes inconsistent and drafty.
We celebrated two milestone birthdays and staff were really supportive. Special thanks to Sophia and Cristian at the Tex Mex restaurant for their support.
There is live entertainment most evenings with lots of music.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We had five rooms between us and everyone liked their rooms and their views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 8, 2020
Dear jnoble53, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking was appreciated. We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful holiday in our hotel. It is a great pleasure to read how much you have enjoyed our resort. See you soon for a new vacation Like A Star, Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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Jon W wrote a review Dec 2021
Winchester, United Kingdom
2.0 of 5 bubbles
We stayed from 15 to 22 December 2021. The location is on a hill side with some pretty steep climbs between the lower pool area and the main building housing the buffet and other restaurants. For those unable or unwilling to walk, a shuttle service runs to take guests around the property. Our room had a sea view and was comfortable with nice views across the bay. That’s the good stuff.
Unfortunately this hotel has some serious issues with service and general organisation. The buffet for example usually has a queue as staff take room numbers and then guide people to their tables leading to a long wait. The outside seating area was closed at times for no reason. Restaurants cannot be booked unless you pay extra – again long waits especially at peak times. The food can only be described as average. The best meal and service we had was in the Tex-Mex. The guys at the lobby bar were also excellent and made great drinks.
As one example of how customers are treated I asked to speak with the manager in the buffet one evening about the poor service and instead to resolving the issues he asked if we were English. We said we were, and he said, “yes I thought so!”. So rude and borderline racism.
Recognising it was approaching Christmas we expected some cheesy Christmas music. However, in the main building it was on a loop and relentless. I understand that music like that is used to break prisoners and for torture purposes and it certainly affected our enjoyment. This hotel could be good if only the management were present and made some effort, the staff had training in service, and the restaurants were better organised. Simple things that could be easily fixed.
When the music has driven you insane, we recommend a walk along the beach to the left away from the marina. You can do this a most states of the tide. Pass the rocky area to reach the pristine beach of the National Park and walk to the end where a small river enters. A great place for a swim and lots of wildlife to see.
After 6 nights here we were happy to move to our second hotel across the bay and to leave PH behind. If you’re considering booking here, please think again as it’s likely to disappoint you.
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Date of stay: December 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Community Manager, Otro at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Dec 29, 2021
Dear 502jonw, It is our deepest regret to read that you went through such inconveniences during your recent stay at our property; We assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable experiences for our guests and in order to do so we focus on following the highest standards of quality and service. Sincerely, Francisco Avalos General Manager Planet Hollywood Costa Rica
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Marcela Loria wrote a review Feb 2020
Norman, Oklahoma
4.0 of 5 bubbles
It's a great hotel, great food, great customer service.
Unfortunately, I book a snorkeling tour with them that made our experience almost perfect but not perfect!

On February 8, 2020 we attended your Nexus Tours Catamaran Snorkeling Tour, which we purchased online from the Planet Hollywood Experience . We paid $100 per person for a total of $400. We were extremely disappointed and dissatisfied with our experience especially for the price we paid. We paid for a "Snorkeling" tour however the boat only had a few sets of flippers for a tour with 20 paying customers, they also did not have an appropriate number of noodles or proper flotation devices for the task. I had to use an orange emergency life vest so I didn't have to tread water the entire time and I was extremely uncomfortable with the life vest! Another aspect of the tour we were extremely dissatisfied with was the food, we were served chicken wrapped in a tortilla which we were only permitted to have one per person, although it was such poor quality that a few customers didn't eat theirs. We were also served chips (Mejitos brand) with guacamole with the chicken tortillas. They provided the cheapest food quality products from Costa Rican's market. For $100 per person, we should have been served much better food and should have had a more professional experience. On top of all this we were told to swim to rocks on The shore about 100 yards away from the boat with inadequate equipment and no guidance at all, every other snorkeling tour I've been on had tour guides who would swim with us to guide us to the fish, with better food and those tours cost less than this tour! we only saw one fish on the entire tour and that's completely unacceptable for a snorkeling tour. They also had an underage kid working on the boat (younger than 15 years old), We had two seniors from Costa Rica with us on the tour and they informed us that when everyone went to the beach they were verbally abusing the young man and mistreating him the whole time. We were extremely disappointed with this tour and would like our money back for the tour as we don't feel like we got our money's worth and this was the thing we were most looking forward to on our short trip to the beach!
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 11, 2020
Dear mloria19, First of all, we would like to thank you for sharing your impressions with us about your stay at Planet Hollywood Costa Rica. We can guarantee you that your review was read with the best of interest and that the involved departments were informed to take immediate corrective actions. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us. Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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Living A Good Life wrote a review Feb 2020
Edmonton, Canada
4.0 of 5 bubbles
Costa Rica is a beautiful country to visit and I would return again and again. This was our second trip to Costa Rica but first time at this hotel.
Planet Hollywood is a nice hotel no question there.
The kids pool is for 4 years and under, toddlers at best and it is a very small area.
The main pool is deep for kids and is crowed with the adults and having kids is rather dangerous especially at a foam party, now in saying that my son was in the pool every day bouncing around we were just always with him.
The Star Class pool is nice but still too deep for kids.
It seems kids were an after thought at this resort and it is set up for adults but they are working to make it better and have some good people making change. “Alonso”
The kids club gals were amazing and attentive, my son loved them. They did crafts, played some video games , went exploring and just hung out. My son is 7 by the way.
We went with Star Class and so happy we did. Samuel was our man for the week and he took care of us and always went the extra mile. My son loved Samuel.
Alonso was someone I really appreciated and his thoughtfulness towards my son was top notch, the kids face painting was some of the best I have seen.
The food was excellent at the buffet and in the restaurants. The Sushi was amazing.
The hostess’s at the buffet were so awesome and Ginger gave my son a Spanish lesson everyday, we looked forward to seeing her daily.
Star Class got you cold cans of beer , so worth it! Renting a Cabana was ok but paying more than $69 maybe too much, after all fruit and a bottle of booze in an “all inclusive” not sure you need to pay more.
The Spa - Francis absolutely amazing , I got the Aloe Vera massage and it was wonderful. I spent every day in the spa at the Hydro Therapy pool. This is a great feature.
The beach is not like Aruba, Bahamas , Jamaica or Mexico it is a black sand beach and it is hot.
It is very beautiful but sitting on it and building sand castles may not be something you can do.
We had a couple of hiccups with Star Class Service at the bar which was very disappointing but over all they worked hard to please.
The majority of people were Canadian at the resort.
My only other comment would be , respect Costa Rica and their wildlife they asked multiple times do not feed the monkey’s and or Coati and yet daily people were taking food to the monkey’s , they are asking us to not do this for a reason we should all respect their Country.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 15, 2020
Dear livingmybestlife72, It is a pleasure for us to read how much you and your child enjoy our facilities, our infrastructure and all the entertainment and food options we have. The SPA is simply magical, a beautiful place, to relax and achieve a wonderful holiday with a flourish. Thank you for your thoughtful comments, especially for highlighting Samuel's work, we are sure you will be glad to know that it has been part of your incredible vacation. We wait for you soon in paradise, Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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MMalabar wrote a review Feb 2020
Toronto, Canada
5.0 of 5 bubbles
Just returned from an amazing birthday week full of celebrating at PH and the only complaint would be we could have used a bit more shade areas as it was HOT! The staff at the resort are lovely and truly look to ensure your vacation is everything you hoped for. We tried all the different places for dinner daily and each one was great although we all loved the Tex Mex restaurant the most due to Sophia and Cristian who truly made both birthday celebrations extra special! The nightly entertainment and dance parties were a super fun way to end each day and worked for all ages.

A big shout out goes to Rosa who works at Fuel, Carlota who lead the daily yoga classes we attended, and Beni from guest services who took care of all our special requests. We booked a private Nexus tour to Blue River which was well worth the extra expense, ask for Irayda to be your guide and Marlon your driver as they are a terrific team. Overall only word of warning would be pack more sunscreen than you think you will need as to purchase sunscreen at the resort is double the cost of what you pay at home!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Feb 8, 2020
Dear mmalabar, Thank you for sharing on TripAdvisor such a kind feedback about your stay, and for taking the time to recognize the hard work of our Team. We are sure everyone you that the Staff you have mentioned will be happy to know they enhanced your experience. Thank you for highlighting how incredible our food is and for saying that everyone is incredibly kind and happy to help you. We wait for you soon in paradise, Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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Wioletta K wrote a review Jan 2020
Oakville, Canada
2.0 of 5 bubbles
We were there from December 14 to 21. We booked a Star class room for 3 adults and one child who was 17 years old. We paid $8000 for 4 people. We were so excited to vacation like a star! We arrived to the resort around 10:30pm and nobody said hello and no purple drinks were served nor did they clap like they promised on the website. Our check in was fast but when we came to our room we found out we had gotten one king bed. Also nobody took our luggage to the room and there was no elevator in the building. We had to lug out our heavy bags up 2 flights of stairs. We tried to call the lobby, but nobody answered. I ran up the hill to the lobby (it is very steep there) and spoke to the worker there and he said that they couldn't do anything. They were overbooked. He said we can sleep on the sofa "like a star" (the sofa was not comfortable at all)!! I got so mad and they brought a rolling bed. Resort is beautiful but loud like crazy all day. You feel like college students on spring break. I don't think the food is worthy of a "5 star resort" title. It looks like a bar from a regular Canadian store. The beach is very small. We were located in building 25; view is very nice and it is close to all the pools, which was convenient. This resort is open for local people and for $110US a day they can come and have fun for the day. Some days you can see many of local people in resort. It is like theme park for them. Costa Rica is very expensive compared to Caribbean islands. This resort is also in middle of nowhere and it is hard to book the taxi. People there are not helpful because they just want to sell trips from the resort. We went to the Monteverde rain forest and last 20 km of road are only stones, dirt and potholes. We paid $350US for 12 hours of taxi service plus $220US to see the hanging bridges. Costumer service is far from 5 star hotel. You can get better in 3 star hotel in Europe. By the end of our trip we asked in the lobby if is normal for them to send 4 people to a room with one bed they said that Sunwing booked for us this room. Thank you for nothing Sunwing!!!!
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Date of stay: December 2019
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CommunityManagerPHCR, Gerente at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Responded Jan 6, 2020
Dear 627wiolettak, We are very sorry to read the amount of inconvenience you went through during your stay. We can assure you we work under high standards of service, always with the aim of making your vacation pleasant and simple. Unfortunately, the selection of rooms is directly seen by your travel agency and approved before your arrival. Under hotel occupations it is difficult to make changes. We are looking forward to the pleasure of welcoming you again at Planet Hollywood Beach Resort Costa Rica and assure you that you will enjoy superior services and facilities on your next visit. Pura Vida!, Stefano Sturni General Manager Planet Hollywood Costa Rica
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaquana S wrote a tip Jul 19
1 contribution
5.0 of 5 bubbles
"Lots of hills, book restaurant reservations early and bring insect repellent "
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lisa b wrote a tip Jul 18
Houston, Texas6 contributions
4.0 of 5 bubbles
"If you’re expecting a beach don’t book."
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JVPhoenix wrote a tip Jul 15
Phoenix84 contributions54 helpful votes
5.0 of 5 bubbles
"Be mindful of your belongings when down by the beach. Monkeys will take whatever you set down. Book your dinner reservations early"
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GrandTour801641 wrote a tip Jul 15
7 contributions
5.0 of 5 bubbles
"Food leaves something to be desired. Not the best. Forget about asking for water bottles. You will never get them."
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Gonzalo G wrote a tip Jul 14
3 contributions
4.0 of 5 bubbles
"Hard to get reservations for the nice restaurants but our buttler, Pablo, made it happn for us. Very appreciative for his service."
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Not the right property for you?
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PRICE RANGE
C$475 - C$734 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of GuanacasteGulf of PapagayoCulebra
NUMBER OF ROOMS
294
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Which popular attractions are close to Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Nearby attractions include Playa Hermosa (7.7 km), Playa Nacascolo (3.5 km), and Playa Iguanita (2.3 km).
What are some of the property amenities at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Conveniently located restaurants include La Casita del Marisco, Chao Pescao Small Plates & Bar, and Roberto's Restaurant.
Are there opportunities to exercise at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort have airport transportation?
Yes, Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort located near the city centre?
Yes, it is 0.6 km away from the centre of Culebra.
Are any cleaning services offered at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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