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Hotel del Portal San Miguel

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Hotel del Portal San Miguel
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81 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Houston, Texas
Reviewed 6 March 2014

We enjoyed our five day stay in San Miguel, one of the several small quaint towns that appear frozen in time in Mexico. We stayed at Hotel del Portal. The service was good, the rooms clean, and the staff was courteous, it helped a lot that at least two of the front desk people spoke English. The hotel served only...

Thank Edwin S
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Thank you for staying with us! we are very happy you had a great time with us! please visit us soon! Kind Regards!

Salt Lake City, Utah
Reviewed 28 February 2014

Great rooms! Very clean and cozy. poor wifi signal, if you're driving there isn't anybody round to park your car. and its very hard to find a parking spot. And they definitely need to place an elevator, those stairs are very stiff.

Thank ellalo67
Gerente G, Gerente at Hotel del Portal San Miguel, responded to this review

Dear Guest Thank you for your comments we are aware some guests have trouble with the stairs however unfortunately the hotel cannot do anything since hotel del portal is located in the very heart of san miguel and in a Historic building the UNESCO and INAH prohibit due to the historical value any kind of modifications to the buildings its...

Houston, TX
Reviewed 16 February 2014

Booked for 2 nights, but checked out after 1st night. Staff called the Manager, who originally refused to refund the charge for the 2nd night. However, after I showed them photos we had of the filthy shower curtain & dirty shower floor & threatened to post them online, they called the Manager back & he changed his mind. Absolutely the...

Thank smvhou
Gerente G, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments all properties on the main square in san miguel date from the 16th century or earlier and since san miguel is a world heritage site protected by the UNESCO modifications to structures are strictly forbidden thats why no facilities are allowed downstairs or no elevators are allowed, We appreciate your comments and will take action...

San Antonio
Reviewed 20 December 2013

Considering the costs of rooms in San Miguel, this rates a 4 star due to the reasonable cost, location, and room. Being in the plaza in the historical district, this is a great location. The first room had a/c with a good view of the cathedral but due to a bar right behind playing music we moved to a different...

Thank GirlonthegoUSA
guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! We are glad you had a good stay in hotel del portal! as january the 1st the hotel is going trough a major remodeling and improvement process with this we are really looking forward to offering our guests the best option in the heart of san miguel! Best Regards!

Washington DC, District of Columbia
Reviewed 19 May 2013

We had a great time at hotel del portal the location is simply the best in san miguel you cant be closer to all the action! all restaurants, atraccions sightseeing, and the famous church are just steps away, the hotel is really nicely decorated rooms are very nice clean and well equipped staff is great i really recommend this hotel!

Thank ron r
guerras2, Manager at Hotel del Portal San Miguel, responded to this review

Thank you for your comments! we are very happy to know you had a great experience in our hotel! we look forward to seeing you again! Kind regards!

Monterrey, Mexico
Reviewed 3 January 2013

The hotel is a boutique hotel with small rooms and good service. The location is unbeatable it has to be the best location right in the central plaza. The downsides: the hotel is small so no restaurant or room service . No in-hotel parking so it takes time to get in or out (they know you will not use your...

Thank travelfanmty
Celaya, Mexico
Reviewed 21 November 2012

Last time I was in San Miguel de Allende I stayed at Hotel del Portal and it was a great experience. The service was perfect, the have really comfortable rooms and beds. But the location is one of the best things about the hotel, it is in the heart of San Miguel. The front rooms are a bit noisy when...

Thank Lucia D
Reviewed 22 July 2012

The hotel was ver good located, it has beautiful view and is very centric, service qas perfect and room reqlly big, sorry about my english but i really recomend the hotel

Thank Tmib9
Reviewed 17 July 2012

Location is excelent, but room and hotel facilities weren't very good. Just in front of the principal park, which is very very good. Wish it had air conditioner, that is something I missed. The room was clean but the whole building felt tight in space. It was somehow strange to me who am used to regular hotels... with lobby, A/C,...

Thank JosueOsuna
Reviewed 29 September 2011

My husband and I took a trip to San Miguel de Allende and though this Hotel will be a nice place to stay. The first (and last) night at the Hotel was awful. The rooms lack of ventilation, and the one we stayed in had this strong sewage smell; and there was no way to get ride of it since...

7Thank Maria Q

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  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The hotel is designed for the traveler who wants to be close to all of the energy and excitement of downtown San Miguel de Allende. An excellent option to stay literally steps away from the heart of this city. Hotel del Portal, a former mansion transformed into a first-class hotel, is situated in the very heart of the historic center of San Miguel de Allende. With a magical atmosphere blending colonial, Asian, and Mexican influences, this small refined property is directly under the arches that face the main city square. It is next to the Parish of San Miguel Archangel, one of the most popular attractions in San Miguel de Allende and the main architectural symbol of the town. ... more   less 

Additional Information about Hotel del Portal San Miguel

Address: Portal Allende 8 | Centro Historico, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $60 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Portal San Miguel 3*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from Hotel del Portal San Miguel staff and other travellers.
3 questions
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Banning, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor, but I think there are nicer, more unique rooms up on the 2nd floor”
 of 5 bubbles kk617, 24 Jun 2016 | Read review
“room at the back could be a little quieter.”
 of 5 bubbles vagamondo63, 19 Mar 2015 | Read review
“Rooms near the lobby are best - they are the ones with the balcony. We stayed in room 103.”
 of 5 bubbles 154hayleyg, 14 Jan 2015 | Read review
“Rooms on the other side have worst view but are more quiet.”
 of 5 bubbles aniar774, 20 Aug 2014 | Read review
“Pick the ones that have a street view, cost more but its woth it.”
 of 5 bubbles ellalo67, 28 Feb 2014 | Read review
5 of 5