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Marinaterra Hotel & Spa

298 reviews
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Traveller (208)
Room & Suite (54)
Pool & Beach (34)
Overview
  • Excellent35%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“marina side”(4 reviews)
“copper canyon”(6 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (298)Write a Review
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Traveller rating
25
55
28
19
11
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Time of year
LanguageEnglish
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25
55
28
19
11
Show reviews that mention
All reviewsmarina sidethe hotel is cleancopper canyonrooms are spaciousscuba tripdinner includednice view of the marinathe beach house restaurantnatural lightsit outsidestaying at this hotelpool areaprivate beachsan carlominute driveexcellent viewboth times
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1 - 5 of 138 reviews
Reviewed yesterday

We've been staying in more than hundred hotels in our life so I can say when i horrible experience. First impression was nice, huge, elegant, up to date lobby, just next to marina, beautiful views but then we went to our room. Ok it was...More

Thank MustEatGood
Reviewed 4 weeks ago

No wifi. No heat. We huddled in our beds to get warm while the space heater sent up by the desk worked for 45 minutes.. The desk told us none of the rooms were furnished with heat. (What?!) Sure, nice views, but at that time,...More

Thank Michael L
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 2 weeks ago

Dear Michael L, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated,...More

Reviewed 4 weeks ago

My room was remodeled on the 6th floor looking over the Marina which was great. Room service did not really clean the room, they just refilled shampoos, towels and made the bed for you. They charged me for a towel that got dirt on it...More

Thank Christopher W
Reviewed 14 January 2018 via mobile

We stayed here for three nights. Great lobby, large room, lovely restaurants but I can only give it three stars because there was barely any Wi-Fi signals in the room. I had to sit in the lobby when I needed connection. Almost any restaurants we...More

Thank Lulu85715
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 4 weeks ago

Dear guest, we want to thank you for your comments, and we're extremely sorry to hear about your experience. We want to tell you that we take customer feedback very seriously. Your feedback help us to continually improve the standard of facilities and services offered...More

Reviewed 3 January 2018 via mobile

Excellent view, calm hotel, nice pool, clean rooms, the service is poor but i think is the best hotel in san carlos, you can rent a yachts, kayak and off road ride. There have more less beach club but is better the local pool.

Thank PIER V
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 4 January 2018

Dear PIER V, thank you for your feedback, your comments are highly appreciated. We are happy to hear that you enjoyed our hotel, the view and the pool. We hope to see you back again.

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$61 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (208)
Room & Suite (54)
Pool & Beach (34)
Dining (13)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
cape3399
26 May 2017|
AnswerShow all 5 answers
Response from gail b | Reviewed this property |
yes the ac is the only thing it has. Pick another hotel. this one does not deserve.
0
Votes
caritoyepiz
6 March 2017|
Answer
Response from Mauricio M | Property representative |
The name of the closest beach is "Club de Playa" / "Beach Club". Best regards.
0
Votes
Google Translation
FSLLC
21 February 2017|
AnswerShow all 3 answers
Response from Mauricio M | Property representative |
The estimated date to finish all renovation work is the first week of April (before Holy Week). You are more than welcome to ask for more details when date is geting closer. Best regards.
0
Votes
Google Translation
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Room Tips
"marina view but get written confirmation of this booking as they had loads of issues with our friends bookings"
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"Make sure to get a room looking over the marina."
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"Ask for a view to the Marina and ask for the 6 or 7 floors the views are best."
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"A room that overlooks the marina."
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