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All reviewsmarina sidethe hotel is cleancopper canyonrooms are spaciousscuba tripdinner includednice view of the marinathe beach house restaurantnatural lightsit outsidestaying at this hotelpool areaprivate beachsan carlominute driveexcellent viewboth times
We've been staying in more than hundred hotels in our life so I can say when i horrible experience. First impression was nice, huge, elegant, up to date lobby, just next to marina, beautiful views but then we went to our room. Ok it was...More
No wifi. No heat. We huddled in our beds to get warm while the space heater sent up by the desk worked for 45 minutes.. The desk told us none of the rooms were furnished with heat. (What?!) Sure, nice views, but at that time,...More
Thank Michael L
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 2 weeks ago
Dear Michael L, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated,...More
My room was remodeled on the 6th floor looking over the Marina which was great. Room service did not really clean the room, they just refilled shampoos, towels and made the bed for you. They charged me for a towel that got dirt on it...More
We stayed here for three nights. Great lobby, large room, lovely restaurants but I can only give it three stars because there was barely any Wi-Fi signals in the room. I had to sit in the lobby when I needed connection. Almost any restaurants we...More
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 4 weeks ago
Dear guest, we want to thank you for your comments, and we're extremely sorry to hear about your experience. We want to tell you that we take customer feedback very seriously.
Your feedback help us to continually improve the standard of facilities and services offered...More
Excellent view, calm hotel, nice pool, clean rooms, the service is poor but i think is the best hotel in san carlos, you can rent a yachts, kayak and off road ride.
There have more less beach club but is better the local pool.
Thank PIER V
Response from Mauricio M, Gerente at Marinaterra Hotel & SpaResponded 4 January 2018
Dear PIER V, thank you for your feedback, your comments are highly appreciated.
We are happy to hear that you enjoyed our hotel, the view and the pool.
We hope to see you back again.