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5.0
#1 of 2 hotels in Keliki
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Luxury design Villas and Suites in Ubud Renowned as a unique resort in Ubud, the eclectic boutique hotel Chapung Sebali eloquently fuses traditional Indonesian architecture with a contemporary Scandinavian styling. It is a mystical place that brings together unparalleled comfort with an outstanding level of luxury service. Perched up high among the hills, and just a ten-minute drive from the centre of Ubud, Chapung Sebali is located among the lush wilderness and rice fields, in an idyllic location to escape to and hide. The luxury hotel’s inviting and vibrant public spaces include Ubud’s favourite pool bar, Jungle Fish, a casual eats restaurant, a fine dining staple, The Upper Deck Restaurant, and a funky speakeasy bar, the Blind Pig. And try a soothing Spa with a wide selection of rejuvenating treatments.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Languages Spoken
English, Indonesian
Location
Jalan Raya Sebali Banjar Sebali, Keliki, Tegalalang 80561 Indonesia
Chapung Sebali
975 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Chapung Sebali is lauded for its tranquil and luxurious atmosphere, offering a private and romantic setting that impresses guests. The service at this hotel is frequently commended for its warmth and professionalism, ensuring a stay filled with thoughtful amenities.
While the rooms are celebrated for their spaciousness and modern design, a few guests suggest more attention could be given to cleanliness. Despite some finding the dining pricey, the overall value is appreciated, particularly given the hotel's convenient location near Ubud and the exceptional amenities like the unique swimming experience and high-quality spa treatments.
Location
Convenient
Atmosphere
Luxurious
Rooms
Well-designed
Value
Pricey
Cleanliness
Spotless
Service
Attentive
Amenities
Lavish
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We stayed at Chapung Sebali for two nights. The place is truly amazing. The view, the decor, the comfort is unparalleled. Staff were also very helpful.
Even though the resort is almost in a forest, the way the rooms are designed, it keeps the bugs and geckos outside. This was a big deal for us.
The breakfast choice and format is very nice. Some basic items are provided in a buffet style while you choose the main items alacarte.
We ordered some Mexican food and Indian Barbecue for one dinner and that turned out to be a bit of a disappointment. Other than that I can't think of anything negative.
It was a memorable stay and I will certainly recommend the resort to anyone planning a holiday in Ubud.
Note that the resort is on a small hill. To access the pool you have to take a flight of stairs. This adds to the uniqueness of the landscape but it may create a problem for people with disabilities since there is no wheelchair access.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Guest Services / Front Office at Chapung Sebali
Responded Feb 22, 2020
Good day from sunny Ubud!, The team of Chapung Sebali and I want to thank you for writing such great feedback about your recent experience. We are delighted to know you had such a great experience and that our staff made your stay such a memorable one with their warm and genuine hospitality. Thank you as well for taking the time to enjoy the cuisine we offer at The Upper Deck, Jungle Fish Restaurant, and Jungle Fish Pool Bar. Meanwhile, regarding the Mexican and Indian food that you`ve ordered during dinner, we regret that we have not met your expectations on this matter, and will use your constructive feedback for improvement. I would be very grateful if you could contact me personally by email at GRM@chapung.com. We look forward to seeing you again should your travel brings you back to Ubud. Warm Regards, Morissher Loduwijk Guest Relation Manager
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Exhausted after a long drive from our first hotel in Kuta, we were relieved to find that the check-in process was quick and smooth, and grateful to be greeted warmly by the staff and brought a cool and refreshing welcome drink, much needed in the hot weather.
After a short break in the lobby area, we were delivered to our villa --by the way, our villa was upgraded from a one bedroom villa to a two bedroom villa. (Thanks to Chapung!) The door to the villa is very unique, in the form of a traditional Javanese door (if not mistaken). Upon entering, we were surprised by the size of our villa, a private swimming pool which was big enough for just the two of us. (we did floating breakfast here, although it was quite difficult to eat at the pool hahaha). Even the living room, dining table and bar areas are very spacious. Can be used for private parties here. Ha ha ha
Entering our room, we feel modern impression. Starting from the spacious bedroom, walking closet and bath area with bathtub, everything is neatly and attractively arranged. The bed is very comfortable and there are 3 choices of pillows to choose from. Our room had Netflix available, which was a plus for a resort.
The food, this is what we like the most, all the cuisine at Jungle Fish is the best healthy food we have ever eaten. All meals are very tasty and attractive in terms of appearance. The portion is also big for Asian size (in our opinion). We were very satisfied with every meal we ordered. Thank you to the chef for satisfying our hunger.
The spa here is also relaxing, a quiet spa place, located right on the edge of a cliff overlooking the river, making the atmosphere more romantic and calming. During our spa, it was like being in a dreamland with a good massage making us relax after tired exploring the island of Bali.
Overall, staying here was the best thing we've done in Ubud so far. Friendly and warm service, amazing villas, delicious food plus the romantic atmosphere we got, everything was like heaven on (Ubud) earth.
Highly recommended and definitely will come back again.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip:Â if you want a more spacious room and maintained privacy, choose a villa as accommodation here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, General Manager at Chapung Sebali
Responded Jun 10, 2024
Dear james s, Thank you ever so much for sharing your delightful experience with us here at Chapung Sebali. I cannot express how elated I am to hear that your stay with us was nothing short of exceptional. It warms my heart to know that our team was able to provide you with the warm and efficient service you deserve, starting from the smooth check-in process to the refreshing welcome drink. Our aim is to ensure that every guest feels welcomed and valued from the moment they arrive. I'm thrilled to hear that you enjoyed the surprise upgrade to our spacious two-bedroom villa and that you found the traditional Javanese door charming. Our team takes great pride in creating memorable experiences for our guests, and it's wonderful to know that you appreciated the unique touches throughout the villa, including the private swimming pool. It's fantastic to hear that you found your room to be modern and comfortable, with thoughtful amenities such as Netflix and a selection of pillows for your utmost comfort. We strive to provide our guests with a home away from home experience, and it sounds like we succeeded in doing just that for you. I'm delighted that you enjoyed the culinary delights at Jungle Fish. Our talented chef takes great care in crafting healthy and delicious meals, and it brings us immense joy to hear that you were thoroughly satisfied with every dish. Furthermore, I'm thrilled that you found our spa to be a tranquil oasis, providing you with the perfect opportunity to relax and unwind amidst the stunning surroundings of Ubud. Our goal is to offer our guests a sanctuary where they can rejuvenate both body and soul. Your kind words mean the world to us, and I can assure you that your feedback will be shared with the entire team as a source of inspiration to continue delivering exceptional service. We would be honored to welcome you back to Chapung Sebali in the future for another unforgettable experience. Until then, please do not hesitate to reach out if there is anything we can assist you with. Warmest regards, Stephan Georgi General Manager
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Really love the vibes and views of this property. We spent a couple nights in the deluxe pool suite. The room is clean and spacious. We really love the artsy interior, especially the bathroom.
In room amenities are top notch, with B&O speakers and a Smart TV. They also have mini bar, fridge, and coffee & tea maker. Since we travelled during the pandemic, they also provide hygiene kit in the room.
Foods are good but not great. We opt for in-room breakfast and tried dinner in their restaurant Jungle Fish. They also provide additional floating breakfast which we didn't get to try.
We booked a spa session and it was great. It features an open air massage room. The therapists are friendly and gladly cater to our requests.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip:Â The suites have the best view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, General Manager at Chapung Sebali
Responded Jun 10, 2024
Dear 121hanst, Thank you ever so much for taking the time to share your recent experience with us here at Chapung Sebali. Your kind words truly warm our hearts, and it brings immense joy to know that your stay in our deluxe pool suite was nothing short of delightful. We're thrilled to hear that our artsy interior, especially the bathroom, resonated with you, creating a unique and memorable atmosphere during your stay. Your appreciation of our in-room amenities, including the B&O speakers and Smart TV, is greatly valued, as we strive to provide top-notch comfort and convenience to all our guests, especially during these challenging times. It's wonderful to know that our efforts in maintaining cleanliness and providing essential hygiene kits were noticed and contributed to your peace of mind during your stay. Regarding your dining experience, while we're delighted that you enjoyed your meals, we sincerely apologize if they didn't exceed your expectations. Your feedback is invaluable, and we will certainly take it into consideration as we continually strive to enhance our culinary offerings and dining experiences for our guests. It's fantastic to hear that your spa session was a highlight of your stay. Our open-air massage room is designed to offer a serene and rejuvenating experience, and we're thrilled that you found it to your liking. I'll be sure to pass along your kind words to our therapists, who will be delighted to know that their friendly service and attention to your requests made your spa experience truly special. Once again, thank you for choosing to stay with us and for sharing your feedback. It was our absolute pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Stephan Georgi General Manager
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My husband and I stayed at the hotel over the weekend and are already planning to come back to this enchanting place again very soon. Our experience was super satisfying from the moment we arrived to our departure. The hotel staff went out of their way to make us feel pampered and satisfied. Fast and easy check in and we were escorted to our suit. The hotel grounds are well groomed which together with the stunning scenery of jungles creates a serene atmosphere of peace and harmony. Our room was beautifully funinured , had a mid century modern design with many superb and rich details of gorgeous wood, stone, and fine fabrics. We dined at the hotel restaurant and send our warm compliments to the chef! The food was delicious and artistically presented . The same goes to breakfast! It’s was one of the best foodie experience we had in a hotel!!!! Thank you very much! We highly recommend this hotel and are most certainly coming back for another weekend of spa and luxury retreat !!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, General Manager at Chapung Sebali
Responded Jun 10, 2024
Dear Happiness58413602051, Thank you ever so much for your heartwarming feedback! I'm delighted to hear that your stay with us was such a memorable and enjoyable experience. Your kind words truly mean the world to us and serve as a testament to the hard work and dedication of our staff in providing exceptional service. It brings me great joy to know that every aspect of your stay, from the moment you arrived until your departure, was met with satisfaction and pampering. Ensuring our guests feel welcomed and cherished is our top priority, and I'm thrilled to hear that we succeeded in achieving this during your visit. I'm pleased to hear that you found our hotel grounds and surroundings to be serene and picturesque, creating the perfect backdrop for a peaceful retreat. Our team takes great pride in maintaining the beauty of our surroundings, and it's wonderful to know that it contributed to your overall experience. I'll be sure to pass on your compliments to our talented chef and kitchen team. They will be delighted to hear that their culinary creations left such a positive impression on you. It's always a pleasure to know that our guests thoroughly enjoyed their dining experiences with us. Thank you once again for your glowing recommendation. We are honored to have earned your trust and loyalty, and we can't wait to welcome you back for another indulgent weekend of spa and luxury retreat. Until then, please take care and safe travels! Warm regards, Stephan Georgi General Manager
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My wife and I stayed at the resort recently and had a wonderful time. Couple of key points: 1. Book directly, they offer incentives scaling up based on the number of nights booked 2. The Pool room is very cool and nice to have right outside your bathroom to enjoy inside/outside if you’d like a private dip with an amazing view 3. The food is VERY GOOD, especially if you’d like to enjoy on your balcony and order room service or from any of the restaurants to your room. 4. They do a great job catering to the hotel guests even though outside guests can enjoy the pool and cabanas during the day. You will not be disappointed about the service, hospitality, views, spa, food and relaxation!
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip: Pool Suite’s are on the lower level, Regular suites are on the upper level, Villas are set up...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Guest Services / Front Office at Chapung Sebali
Responded Mar 20, 2020
Thank you for for such positive feedback following your recent experience at Chapung Sebali. We are happy to hear that the service you received was above your expectations. Reviews from guests like you are little things that make us want to continue improving ourselves, and we will be sure to pass along your kind words to all of our team members. Thank you again for your feedback and we look forward to welcoming you back to Chapung Sebali. Best Regards, Morissher Loduwijk Guest Relation Manager
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We booked the 1 Bedroom Villa with Romantic package for 4 nights it was all worth it. The pictures and descriptions on the website are all correct and true. But the real thing is much more better! The staff are nice and cordial. Especially Mr. Dewa and Mr. Nick of guest relations they made us feel welcome and important. They gave a very good customer service experience.The food at Jungle Fish Restaurant are delicious and worth the price. As a whole we enjoyed our honeymoon and felt sad leaving the place so we will eventually book again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theo Granet, General Manager at Chapung Sebali
Responded Feb 26, 2020
Good morning, A very good day to you, and thank you for your review. Reading your great feedback about your recent stay and Romantic Package has made our day at Chapung Sebali. We will ensure to share this with the team and specifically Nick and Dewa to inspire them to continue their excellent work in providing the best service and experience for the guests. Hopefully, we get to welcome you once again when you are returning to Ubud. Best regards, Theo
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Only (unfortunately) one night at this exceptional hotel for a really good (low) price during covid19 times.
We loved so the hotel style overall and the smart very present hotel branding. The restaurant with its stunning view into this little very green ubud valley is really special. The infinity pool is great and big. The hotel infrastructure is very well maintenained.
We also liked that the hotel is paying attention to environmental topics as serving drinks with metal straws or tooth brush made of wood (and not plastic).
The service of the staff is at a very high level both friendly and very efficient.
We liked the food in the restaurant for breakfast as also the case for dinner. Even so the dinner choice was very limited due to the covid19 situation. Speaking of the devil staff did really fully stick to covid19 safety protocol.
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Date of stay: December 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, General Manager at Chapung Sebali
Responded Jun 10, 2024
Dear DannyEhr, Thank you ever so much for choosing our hotel for your recent stay, despite the unfortunate brevity of your visit. It brings me immense joy to read about your positive experience, even if it was just for one night. Your kind words regarding our hotel's style, branding, and breathtaking views truly warm my heart. We take great pride in providing a serene oasis amidst the lush greenery of Ubud, and it's delightful to know that you found our offerings exceptional. Environmental consciousness is a cornerstone of our ethos, and I'm thrilled to hear that you appreciated our efforts, from metal straws to wooden toothbrushes. Sustainability is not just a trend for us; it's a commitment to preserving the beauty of our surroundings for generations to come. Our team works tirelessly to ensure that every aspect of your stay is seamless, and I'm glad to hear that their dedication shone through during your visit. Your compliments regarding their friendliness and efficiency will surely be a source of encouragement for them. As for our culinary offerings, I'm delighted that you enjoyed both breakfast and dinner despite the limitations imposed by the current circumstances. Rest assured, we are continuously adapting to ensure the safety and satisfaction of our guests, while still providing a memorable dining experience. Once again, thank you for choosing to spend your precious time with us. Should your travels bring you back to Ubud in the future, we would be honored to welcome you for a longer stay, allowing you to fully immerse yourself in the beauty and tranquility of our resort. Warm regards, Stephan Georgi General Manager
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We really appreciate that Chapung Sebali kept their 5 stars service despite this difficult time.
We picked special package (via website) rate and a bit worried we'll get discounted service as we had bad experience with a Jakarta 5 stars luxury hotel.
We seek to be pampered and we got it at Chapung Sebali! We love the daily nutritious breakfast, friendly service, clean space, super comfy bed, and delicious food from Jungle Fish restaurant. Must order their fried pecking duck, passion fruit cocktail, and coffee creme brulee! We also enjoyed the spa where we got truly pampered and relaxed.
The only cons was that we need to call the receptionist/housekeeping/room service to remind them if we haven't received their turn-down services and daily afternoon tea as promised. They are quick to sort it out though.
We'll definitely come back with our bigger family someday.
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Date of stay: March 2021
Value
Cleanliness
Service
Room Tip:Â We think the deluxe pool suite is enough for small family.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, General Manager at Chapung Sebali
Responded Jun 10, 2024
Dear prameswari-adrian, Thank you ever so much for taking the time to share your recent experience at Chapung Sebali. It's an absolute delight to hear that you thoroughly enjoyed our special package and felt genuinely pampered during your stay. Ensuring that our guests receive nothing short of exceptional service, even during challenging times, is a commitment we take to heart. I'm thrilled to learn that our efforts resonated with you and that you found our team to be friendly and attentive throughout your stay. Your kind words regarding our daily nutritious breakfast, comfortable accommodations, and delightful culinary offerings at Jungle Fish are truly appreciated. It brings me immense joy to know that our culinary team's creations, such as the fried peking duck, passion fruit cocktail, and coffee creme brulee, left such a lasting impression on you. I'm also glad to hear that you were able to unwind and indulge in relaxation at our spa, experiencing the pampering and rejuvenation we strive to provide to all our guests. While I regret any inconvenience caused by the occasional oversight in our turn-down services and afternoon tea, I'm pleased to hear that our team promptly addressed your concerns. Your feedback serves as a valuable opportunity for us to refine our services further. It would be an absolute pleasure to welcome you and your extended family back to Chapung Sebali in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime. Warm regards, Stephan Georgi General Manager
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From the moment you arrive at Chapung Sebali you realise you’re in a special place. Greeted by genuinely welcoming smiles the check in process is quick and painless, which was perfect considering we have a 2 year old daughter.
Located 15 minutes outside Ubud it rests peacefully atop a tranquil jungle valley. The views are stunning. The design of the hotel is modern, yet somehow fits comfortably within its jungle surroundings. The swimming pool area is beautiful and the rooms are gorgeous with fantastic views of the valley. The rice paddies dotted around the property remind you exactly where you are, and the staff are very friendly and well trained.
As a chef I felt it I had to learn to cook some Balinese cuisine, so I took a cooking class with the executive chef Sheandy. I have to say I was very impressed with the quality of the food throughout the hotel and the quality of ingredients native to Bali. He’s a very talented man and so are his team.
Would definitely rebook this hotel if we were ever in the area again. Highly recommend.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Theo Granet, General Manager at Chapung Sebali
Responded Feb 26, 2020
Dear Joe, We want to thank you for spending the time writing such a pleasant review about your stay at Chapung Sebali. Providing unique, memorable experience that guests want to repeat is one of our drive at Chapung Sebali. Every day, we thrive to make each and every guest feel special and are being taken care of. The team and I are happy to know that we have made you feel that way and that you had a great time cooking with Sheandy. Thank you again and we look forward to welcoming you again on your next holiday to the island of the Gods. Warmest regards, Theo
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Tried it the 1st time as weekend staycation (1 night only), the experience from check in until check out was very enjoyable and smooth. The staffs were very friendly and good hospitality, ensuring that everything was okay or was there anything else needed. During the breakfast also, the staff would ask if we would want more drinks etc.
With that 1st experience, came back again for 3 nights during the week of Christmas as I was doing online retreat and needed a calm and quite place. However this time it was very disappointing. The staffs were less friendly, as compared to the first visit, though the check in process was still smooth.
During breakfast time, the staffs were quite slow in taking orders, although there were not many guests, table set up was also very slow. Ordered the food to be sent to the room at 12pm, waited till 12.20pm, called the reception and being told that it was on the way. Punctuality is very important to me coz I was doing online retreat with proper schedule.
Tried the spa, both massage and facial. The massage was perfect pressure and I would say it's the best so far that I experienced in Bali during these three months. The facial was nothing special although they kept mentioning it' famous product from US.
Did an early check out, and it was also nothing special compared to the 1st time, staff was not that friendly, just really transactional mode.
The highlight from this 2nd stay was after I arrived in Sanur in the afternoon. After arriving at my next stay, took out the face mask, and found that all my faces got small bump and started to turn to red rash. It's not itchy yet, but it's the whole face! Suspected that it may due to the facial treatment, and then moving from Ubud to the very hot Sanur, I contacted the chapung spa and asked (even sent them the picture of my face). Got very short replied "None of our customers have ever experienced such and complain after the facial treatment." Well, now you got one!
I have no intention to complain or write negative review. Guess with such good and well-known name attached to the hotel, a simple hospitality and sorry (for my condition) would do. And until the end of the conversation, there was no such good words to comfort the customer. It was really disappointing!
Will I comeback? I am not so sure. Will I recommend to friends and families? Maybe, however they need to be careful and the hospitality is just so mix.
It's a quite, calm and serene place, the whole are is very beautiful also. Just need to do better on the service and hospitality. I experienced better for cheaper 5 stars hotel.
PS: As I wrote this review, my face still got bump and rash, and it starts to feel itchy sometimes. It's clearly due to the after facial treatment and then move to very hot weather. When I stay in the room with aircon, the condition feels better, but when I am out with mask and starts to have a bit sweat in my face, then it got very red now. I stop using any cosmetics and only wash my face using baby soap.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephan Georgi, Manajer Umum at Chapung Sebali
Responded Dec 28, 2021
Dear Mrs Elyta, Greetings from Chapung Sebali. we thank you very much for choosing our Resort for the second time, and it was a great pleasure to talk to you on the phone directly earlier today. After reading your review I feel very sad that we have not met your expectations, and immediately went to investigate what exactly has happened. First of all, about the friendliness of our staff which you felt was not like your first time visit, this very much surprised me. Since we are one of the few Hotels in Ubud which never closed during the past 20 months and one of our main priorities has been the well being of our staff. I am a firm believer that if we ensure the happiness of our staff, this would radiate and translate into heartfelt service towards our guests . Despite our fantastic jungle views, building and facilities, staff are our main strength. However as human beings everyone may have a "not so perfect day" sometimes and I believe you have felt this with one of our members, during your second experience here. This is of course not an excuse, for the level and quality of service we strive for. About the slow taking of the order, I have briefed our management that this should not have happened. However, it would be great if you could let me know in more detail how we were too late for the room service and for which items, since I think that a time frame of 20 - 30 minutes for room service delivery is quite the standard , depending on the room service items of course also. This information would be of great help to improve our service flow. For the biggest issue that you have pointed out, which are the replies and explanation you have received for the allergic reaction because of the Facial treatment, I am very much relieved to hear from you that the allergic symptoms have considerably improved by today. I completely understand the disappointment you have felt. We have failed to properly investigate and to explain to you , nor have we apologized at least "for any inconvenience", and we have not asked you prior to the treatment if you have any particular sensitivity, that we should consider before start. This should not have happened and I have immediately called in a meeting with the manager and staff in charge to brief about this, in order for this issue not to repeat itself in the future. Accordingly, on behalf of all associates of Chapung Sebali, I would like to offer our deepest apologies for the above. I sincerely hope that you may forgive us, and give us another chance by staying again with us. We remain at your disposal and service. Best Regards, Stephan Georgi Hotel Manager - Chapung Sebali Tegallalang - Ubud
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Good Afternoon Mr/s. Barron,
Apologize to inform you, we have not received your earlier mail.
could you send it through our whats app number +62 81246416556 for Spa inquiry or 0361 8989102
thank you.
Look forward to assist you with better reservation.
Best Regards,
Chapung Team
There are more places to choose from in the Keliki area.
PRICE RANGE
C$316 - C$520 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chapung sebali hotel ubud
LOCATION
IndonesiaBaliGianyar RegencyTegalalangKeliki
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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