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Hotel Riu Palace Cabo San Lucas

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Hotel Riu Palace Cabo San Lucas
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6,323 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Cabo San Lucas
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Showing 5,873: English reviews
Medicine Hat, Canada
Reviewed 1 week ago

This was our first time in Cabo. Overall the Sunwing experience was good .It was a short trip and good service .Bus transportation to the resort was good as well. The resort was very beautiful and we found it to be very clean with friendly helpful staff. The activity staff were enthusiastic and did a great job with pool activities...

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1Thank fullermarina
Reviewed 1 week ago

Me and my friends and my wife had a blast here! It was our first time in Cabo and I would definitely go back in an instant. Also, It was our first time in Mexico and I loved it. Me and my friend took the local bus and went into town and did not feel in any danger at any...

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Thank Amir Z
Maple
Reviewed 1 week ago

First time in Cabo and thankfully stayed at the Riu Palace and not the Riu Santa Fe. Property was beautiful and food was great. Was even able to wear my heels at night without worrying about tripping because everything was close and tiled. I knew that I wasn't going to be impressed with the beach but was too busy at...

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Thank joanne19691969
Reviewed 1 week ago

I returned from a trip to the Riu Palace Cabo just a couple of days ago and wanted to write my first Trip Advisor review to highlight my honest and thorough thoughts of the resort. NEGATIVE REVIEWS DEBUNKED: I don't understand these negative reviews I've been reading. I did not have any items stolen despite being rather trusting (but placing...

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12Thank Colossal77
Reviewed 1 week ago via mobile

This was our first trip to Cabo. We've stayed at Riu resorts before so we knew the service, rooms, and food would be excellent and we weren't dissapointed. The staff was friendly and helpful. The resort was spotless. The spa service was great. We didn't pay for an ocean view room but we had the good luck of being an...

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1Thank Shelley M
Aurora, Illinois
Reviewed 1 week ago via mobile

My sister and I just returned from 7 days at the Riu Palace in Cabo and while we definitely had some great moments on vacation, we were both disappointed by the large number of drunken rowdy spring breakers, as other reviewers noted. We knew going into the trip it was spring break time and it was virtually impossible to find...

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Thank maureen s
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Cabo San Lucas, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. First of all, we would like to thank you...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

We went here for our honeymoon. We failed to realize it was spring break until after we booked. I have to say we lucked out; there weren't as many spring breakers as we thought, however we were in a room about 5 doors down from a group, which made for some loud 1-3a wake up calls when they came back...

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2Thank A TripAdvisor Member
Barrie, Canada
Reviewed 1 week ago

The Rui was fantastic. Rooms clean. Food fantastic. Staff great. We visited in 2014 and I was extremely pleased. It was not a Party Place. But you have access to the sister resort next door for a bit more variety and Disco. The ocean is fantastic. Yes, I swam in it. You have to be aware of the undertow, but...

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1Thank melodysaliba
Des Moines, Iowa
Reviewed 1 week ago via mobile

This place deserves 5 stars for the view alone, however, housekeeping stole 2 items totaling $100. I can confirm that because I made sure our patio door was locked, as well as the main door. We filed a claim, and that went just as expected....no help at all. The "supervisor" came to the room to double check everything to make...

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3Thank Corey2223
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Cabo San Lucas, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. The insurance companies merely take responsibility when the objects of value were in the room’s security safe at the moment of the disappearance and the safe and the room door show signs of forcible entry. The client must assume full responsibility for the correct...

Wilmington, Delaware
Reviewed 1 week ago

We arrived at Riu Cabo San Lucas on December 18, 2016. The following took place: 1- The baggage carrier grabbed our bags as we were walking to the elevators toward our room without even asking if his assistance was wanted. He then proceeded to take us to the wrong room located on the opposite side from the correct room. The...

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1Thank lirizarryellis
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Cabo San Lucas, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property, because it is very important to us that our guests feel welcome and comfortable at our hotel. We are deeply disappointed to find that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the southern Baja California peninsula, 4.5 km/2.8 miles from Cabo San Lucas. 5-storey building. On the beachfront. Complimentary sun loungers on the beach. 32,000 m2 garden. 3.5 km/2.2 miles from downtown Cabo San Lucas. 40 km/25 miles from the airport. 500 m/1650 ft from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 

Additional Information about Hotel Riu Palace Cabo San Lucas

Address: Av. Camino Viejo a San Jose | Del Cabo KM 4.5 El Medano Ejidal, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $365 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Cabo San Lucas 4*
Number of rooms: 642
Reservation Options:
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Also Known As:
Riu Palace Cabo San Lucas Hotel Cabo San Lucas
Riu Palace Los Cabos
Riu Cabo San Lucas
Riu Los Cabos
Hotel Riu Palace Cabo San Lucas Los Cabos
Hotel Style:
#14 Business Hotel in Cabo San Lucas
#18 Top resorts Hotel in Cabo San Lucas
#21 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#23 Spa Hotel in Cabo San Lucas
#26 Luxury Hotel in Cabo San Lucas
#27 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Cabo San Lucas staff and other travellers.
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Questions? Get answers from Hotel Riu Palace Cabo San Lucas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the other Riu resort on a high floor.”
 of 5 bubbles DelawareBayGirl, 28 Mar 2017 | Read review
“We stayed on the quite side. The more active side is not an issue unless you are planning on being asleep before 10 pm.”
 of 5 bubbles Z5040YPdanl, 27 Mar 2017 | Read review
“No need to splurge on the best suites”
  • Jacuzzi Suite
 of 5 bubbles danielkB4263KD, 26 Mar 2017 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles 919kathyc, 24 Mar 2017 | Read review
“Corner rooms are bigger or have better views”
 of 5 bubbles MamaBof5, 22 Mar 2017 | Read review
5 of 5