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Sheraton Grand Los Cabos Hacienda del Mar

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Sheraton Grand Los Cabos Hacienda del Mar
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1,650 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Los Cabos Hacienda del Mar
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Showing 1,533: English reviews
Nanaimo, Canada
Reviewed 2 weeks ago

We love the resort but the resort also owns "10" car rental. We prepaid for a car rental at Cabo airport through 10. They were supposed to pick us up at the airport. Our flight was a few minutes early. We waited an hour and then took a taxi to the depot. No shuttle showed up. We picked the car...

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Helpful?
Thank Ted K
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Dear Guest, We appreciate your caluable comments. We are glad to hear that you have enjoyed your stay at the hotel. It is correct that the building of the Sheraton hotel is owned by the same company that owns the car rental company, however the hotel is administrated by Marriott International under a management contract. We will contact the Car...

Los Angeles, California
Reviewed 2 weeks ago via mobile

So I'm torn on how to review this hotel. I'll start with the positive, the resort is lovely, we enjoyed the setting and the pools. This was a budget vacation, so I wasn't expecting an extravagant resort. We booked through Costco and were pleasantly surprised with the included breakfast buffet and the service at the restaurant was fabulous. We took...

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Helpful?
2Thank jennsbabysky
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great time with us. Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos Hacienda Del Mar. We truly appreciate your feedback, and we want to make sure we address your concerns. If you would like to discuss anything regarding your stay further, please contact Angelina Garcia at...

Oakland, California
Reviewed 2 weeks ago via mobile

We just spent a week at the Sheraton Grand in Los Cabos and we had the best time. From amazing food to an amazing property and the best staff ever, our family feels it was a great adult and kid friendly vacation. Need to call out Ana at Girasoles and the entire Sheraton Guest Services team. They were all extremely...

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Helpful?
Thank ckwenzel
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great time on your vacation with us. We hope you visit again soon. :)

San Francisco, California
Reviewed 3 weeks ago

Rooms We (2 adults and a teen) stayed for four nights of spring break in connecting ocean view rooms. We had asked for the connecting rooms a few weeks prior, stayed on the phone line while the Expedia concierge called to book them, were told it depended upon availability, and then at check-in were told in fact there were no...

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4Thank SanFranciscotoLDM
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Dear Guest, Greetings from sunny Los Cabos. Let me thank you for your very complete review. We appreciate your valuable comments and we apologize if your experience was not the expected in your room and the pool chairs, we are trying to fix the problem to stop this from happening. We do not own the timeshare section but I am...

Salem, Oregon
Reviewed 3 weeks ago

Authentic-looking architecture in a beautiful setting, albeit remote location. Three pools with their own hot tubs. Family friendly. The staff was friendly and polite, but were too busy at times; We waited 40 minutes for our fish tacos, which were very good. Our room was spotless. The lobby and other public areas were well-kept. Rent a car, unless you don't...

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1Thank iim1dcn
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great stay, and enjoyed the service. Please come back again!

Scottsdale
Reviewed 3 weeks ago

Staying at the Sheraton Grand Los Cabos Hacienda del Mar is like vacationing in a small (but luxurious) town. The buildings are designed with different architecture and color schemes to suggest a real pueblo and the streets are cobbled - charming. Flowers and water elements abound, and you're never far from the sound of crashing waves. Overall, our experience was...

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Helpful?
Thank Jane H
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that you had a great time with us! Thank you for taking the time to share your experience at the Sheraton Grand Los Cabos Hacienda Del Mar. We truly appreciate your feedback, and we want to make sure we address your concerns. If you would like to discuss anything regarding your stay further, please contact Angelina Garcia at...

Denver, Colorado
Reviewed 3 weeks ago

very expensive to eat and drink here. We purposely rented a car and went to Wal-Mart once, and sought out nearby local, cheap, authentic restaurants for both carry out and dine in choices. We had lots of fruit, yogurt, watermelon, granola bars, apples, etc to get us by. We went in the ocean (but just half way up to our...

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Helpful?
2Thank jewell69
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

Thank you so much for staying with us! We're glad that you enjoyed our spectacular grounds, and hope that you and your wife return soon!

Atlanta, Georgia
Reviewed 3 weeks ago

We stayed at this hotel for just 2 days prior to moving to another resort for a family wedding. The Sheraton was absolutely wonderful! I loved the hacienda style--makes it feel like so homey and comfortable and authentic. Loved that they had lots of chairs and umbrellas on the beach for use, even though the surf was too rough to...

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Helpful?
Thank Stephanie W
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're glad that we were able to help you relax and unwind while enjoying our many cuisine options. Please visit soon. :)

Portland, OR
Reviewed 3 weeks ago

We stayed here for a week over Spring Break and can't wait to return. We were upgraded to an Ocean Front Villa which was perfectly situated near the pool areas and main outdoor restaurant/bar. This part of the resort has only two story buildings which we loved as we didn't waste time waiting for elevators. (Tip: get a second floor...

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Thank MeAgain8
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're so glad that you enjoyed our property! We put in a lot of effort to make the property look as beautiful as possible for our guests.

Jacksonville, Florida
Reviewed 4 weeks ago via mobile

Everything about this hotel is wonderful. From the moment you arrive you are greeted by everyone you come in contact with. Lots of amenities with a lot to do. Although my stay was business related, their appears to be a lot of family activities. The pool is great, beach nice, although the surf was rough during my stay. A short...

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Helpful?
Thank travelbable
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review

We're so glad that you were satisfied by our attentive staff! We hope you visit for fun sometime soon. :)

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $292 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Expedia, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#23 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Los Cabos Hacienda del Mar staff and other travellers.
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Questions? Get answers from Sheraton Grand Los Cabos Hacienda del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you dont find a beach view, ask for 1st floor, preferably by 1 of their 7 pools!”
gilayon, 20 Apr 2017 | Read review
“rooms with ocean view”
iim1dcn, 3 Apr 2017 | Read review
“all/98% of rooms have ocean views. It just depends on how far back from the ocean you are placed.”
jewell69, 31 Mar 2017 | Read review
“Second Floor Villa”
MeAgain8, 29 Mar 2017 | Read review
“Ocean View is spectacular!”
972JillB972, 16 Mar 2017 | Read review
5 of 5