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Hotel Riu Santa Fe

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7,483 Reviews from our TripAdvisor Community

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Showing 6,598: English reviews
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Reviewed 2 days ago NEWvia mobile

Check in was less than 10 minutes.The staff in santa fe did a marvelous job cleaning up this resort. We have been to a lot of 5 stars in cancun also and santa fe is just as clean as those in the mayan side, maybe even cleaner.. But this resort is very crowded with people, its fun to party but...

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1Thank Gianliz c
Victoria, Canada
Reviewed 2 days ago NEW

Just returned from a week at Riu Santa Fe March 20 - 27. The good - resort staff were fantastic, food was plentiful with lots of options. Rooms were clean and a/c worked really well. Beach was beautiful, but definately not swimmable with the undertow. Pools were lovely, but a lack of restrooms nearby made it obvious it was being...

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1Thank Leslie H
Calgary, Canada
Reviewed 3 days ago NEW

Sunwings policy on the hotel states no spring breakers allowed. There are hundreds of spring breakers, obscene language, drunkenness, vomiting in public, yelling and swearing till 3 am in the hallways, complete disrespect for other guests. We haven't received one drink from any one other than the restaurants . we have been taking beer from the room to the pool...

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4Thank stburrill50
Reviewed 3 days ago NEWvia mobile

This hotel was my LEAST favourite out of any hotels I've stayed at in Mexico! I planned a family trip and ended up at a rave!!!!! Excited as ever.this week is ridiculous for the Amont of money we have spent. I have not had one night yet in this place that I haven't had to call security 2plus times a...

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2Thank nataliD888
Green Bay, Wisconsin
Reviewed 4 days ago NEW

I stayed at the Riu Santa Fe from March 5-14 2017. I stayed at a lot of Riu hotels around the world but this one disappointed me the most! This hotel tells All travel agents no spring breakers allowed. The management at this hotel needs to be fired and they need to hire management that respects everyone that stays there....

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7Thank Kurt S
Denver, Colorado
Reviewed 4 days ago NEW

We really enjoyed the amenities, comfortable bed, only reason for not giving 5 stars is that the room could have been a bit cleaner, we found a few hairs in the shower. The staff was great, specially helping us finding a doll my youngest daugther lost

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2Thank jfieltch899
Calgary
Reviewed 4 days ago NEWvia mobile

We booked our trip fully aware that it was spring break. There was an abundance of young travellers but we felt they stayed around the two beach pool bars. We just stayed away from those pool bars. We witnessed drunk kids but also multiple drunk adults. Never felt disrespected or unsafe. Firstly, the resort was clean and very well kept....

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4Thank CalgaryLaura
Reviewed 4 days ago NEWvia mobile

We stayed here at the start of spring break, won't do that again., as they cater to the partying. Having said that the grounds are beautiful, and the staff friendly. However, arrival was chaotic, some of the rooms in our group were incorrect, and the staff is not quite able to handle problems that are out of the daily routine....

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2Thank Allan P
Phoenix, Arizona
Reviewed 6 days ago NEW

If you enjoy hoards of stumbling, highly intoxicated, loud, rude college students, this is your vacation destination. Literally hundreds of college students overtook the infinity pool next to the ocean, and it was like we landed on Fraternity Row. I saw a few women vomiting, two drunken fights, and a girl so drunk that she didn't know her bikini top...

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2Thank annpatel7
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Santa Fe, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We are very sorry to...

Calgary
Reviewed 6 days ago NEW

We stayed at the Rui Santa Fey from March 4-11, 2017. I usually start any review with the positive and end with the negative. I really hope the "Spring Breakers" and parents of these kids read this. I am not opposed to being around a bunch of young people as long as they are respectful and behaving, like young "adults."...

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4Thank Hey-Airdrie
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Santa Fe, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts for your holidays and taking the time to give us such honest and detailed feedback. We were pleased to read that you liked our resort with its architecture and décor very much. On a positive note, thank you for your kindest comments on our service team. The ethos of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
* Located in the southern Baja California peninsula, 4.5 Km/2.8 Miles from Cabo San Lucas * Opened winter 2007/8 * 1-story main building and 3-story and 4-story annexes * On the beachfront * Complimentary sun loungers on the beach * 3.5 Km/2.2 Miles from downtown Cabo San Lucas * 40 km/25 miles from the airport * 500 m/1650 ft from a bus stop ... more   less 

Additional Information about Hotel Riu Santa Fe

Address: Camino Viejo a San Jose | Cabo San Lucas, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $239 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Santa Fe 3.5*
Number of rooms: 902
Reservation Options:
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Also Known As:
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Hotel Style:
#20 Top resorts Hotel in Cabo San Lucas
#25 Spa Hotel in Cabo San Lucas
#28 On the Beach Hotel in Cabo San Lucas
#31 Family Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Santa Fe staff and other travellers.
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Laurel, Maryland

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in building 5, a little noisey in the morning as it is close to the service road. I would recommend building 1 or 2.”
 of 5 bubbles 167leslieh, 28 Mar 2017 | Read review
“Stay in building 7 with ocean view”
 of 5 bubbles 567kurts, 26 Mar 2017 | Read review
“March travel is filled with drunken Spring Breakers”
 of 5 bubbles annpatel7, 24 Mar 2017 | Read review
“Block seven has elevators”
 of 5 bubbles Hey-Airdrie, 24 Mar 2017 | Read review
“Oceanview room Bldg. 7 Spring Break early March to early April and the Riu Santa Fe is Drunk Central”
 of 5 bubbles bills421, 22 Mar 2017 | Read review
5 of 5