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El Encanto Inn & Suites Boutique Hotel

372 reviews
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Traveller (264)
Room & Suite (219)
Pool & Beach (39)
Overview
  • Excellent51%
  • Very good32%
  • Average8%
  • Poor4%
  • Terrible5%
Travellers talk about
“arts district”(15 reviews)
“main building”(25 reviews)
“pool suite”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Rooms
Feb 6Feb 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (372)Write a Review
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All reviewsarts districtmain buildingpool suitesan josesecond buildingart walkorganic marketwithin easy walking distanceceiling fanspacious roomsbeautiful poolpool sidetown squareannexgalleriesweddingmexico
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131 - 135 of 326 reviews
Reviewed 3 January 2015

Been there many times. Arrived Dec 30th and departed Jan 1st. Rooms are clean, grounds are maintained in good condition. The staff is friendly but not very competent or responsive. Great amount of confusion regarding the group's reservations and no not water in our room...More

1  Thank Dannyboy560
Response from Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique HotelResponded 6 January 2015

Thank You for the time to Review. There is never an excuse for a dissatisfied guest, unhappy with any part of the service. We do supply water in the rooms and apologize that the service was not available. We will discuss this in our staff...More

Reviewed 30 December 2014

We needed a one-night spot at the last minute - and we are a family of four. Luckily, the Encanto Inn had a room and it was just a lovely place ! A beautiful courtyard, all tiled and (I don't have vocabulary to describe decor)...More

1  Thank Nancy N
Response from Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique HotelResponded 2 January 2015

We are very glad to have you stay for you transition day. We get many guests that either stay with us on their way to a destination or on the return. It gives our guests a chance to visit the downtown area and walk the...More

Reviewed 13 December 2014

Great small hotel but only if you book one of the pool or garden view rooms. If you book a standard room, you're escorted down the street to a separate building. The "view" from the pool or garden view rooms are essentially the same, it's...More

2  Thank Luv2TravelFarNWide
Response from Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique HotelResponded 30 December 2014

Thank You for the very complete and detailed review. The new restaurant area will be open in late February and you are spot on, this was overdue. We agree with you, it is good to get off the property and walk the downtown area with...More

Reviewed 4 December 2014

After reading many positive reviews, including one from a good friend of ours, we were disappointed with the El Encanto. Our room was in an annex building, across the street from the main hotel. It was exceedingly small with two double beds -- not at...More

Thank DeLapaConsulting
Response from Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique HotelResponded 30 December 2014

Thank You for your time to review. We always take time to discuss any issues a guest may raise and in this case we also have taken note of your points. Thank you for your comments and safe travels from all of us at the...More

Reviewed 2 December 2014

My wife and myself spend a week at this hotel last november, you can say it is a boutique hotel, large rooms, specialy decorated in an old mexican style, very clean, with very good service and all the amenities that you need, such a cofee...More

Thank JORGE523
Response from Cliff U, Guest Relations Manager at El Encanto Inn & Suites Boutique HotelResponded 30 December 2014

Thank You for taking the time to review. We have been hard at work since the storm to provide 100% the level of service we expect to deliver to our guests. The new restaurant on the property should open in Feb. Thanks again and Safe...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Room Service
Airport Transportation
Breakfast included
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$165 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in San Jose del Cabo
#14 Romantic Hotel in San Jose del Cabo
#23 Spa Hotel in San Jose del Cabo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$165 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in San Jose del Cabo
#14 Romantic Hotel in San Jose del Cabo
#23 Spa Hotel in San Jose del Cabo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (264)
Room & Suite (219)
Pool & Beach (39)
Dining (5)
Hotel & Grounds (198)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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RamonSalcido
3 August 2017|
AnswerShow all 2 answers
Response from Blanca P | Property representative |
Dear Ramon, We have 6 pool suites in the ground floor located in the main building, just a few steps from the pool, also I reccomend "Noche de ronda" is the nearest to front desk. If you have any additional question or... More
1
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Justin D
18 March 2017|
AnswerShow all 2 answers
Response from Margie0704 | Reviewed this property |
I think that's a possibility, but you'd have to check with El Encanto; the courtyard/pool area is never full it seems.
0
Votes
Room Tips
"Only the two bedroom suite or master suite look good."
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"choose a poolside king- Luna Azul suite"
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"Do not book here....Will switch rooms on you."
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"The rms in the bldg advertised are of ample size. Had to pay a premium to switch the reservation to the..."
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